The Cedars Care Home

23 Langham Road, Bowdon, Altrincham WA14 2HX
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9.7 67 Reviews
  • The Cedars Care Home, Altrincham
The Cedars Rest Home is situated in an acre of maintained grounds and is within the leafy Bowdon conservation area near Altrincham. The home enjoys panoramic views of the Cheshire Plain. The property, formerly a 4 storey early Victorian family house, was converted by the current owners to its present usage in 1985. The Cedars is located within walking distance of Hale village and all its amenities including local bus stops, newsagents, and the main Manchester to Chester railway line. Altrincham Town Centre and Metrolink are only a 5 minute bus/car ride away. An excellent standard of accommodation combined with a friendly atmosphere and homely environment is offered at The Cedars. Care is offered for Long Term, Respite, Day Care and Convalescent Care. Services offered include, hairdressing, occupational therapy, chiropody, physiotherapy. A full activities programme is available as are organised trips. Please visit the website for more details.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 34 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fee range is indicative only.

Good to Know

Owner

  • The Cedars Rest Home Ltd

Person in charge

  • Kimberley Topham (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (3)

The Cedars Care Home Reviews (67)

9.7

The Cedars Care Home has a Review Score of 9.7 (9.664) out of 10, based on 7 reviews in the last 2 years.
Over all time The Cedars Care Home has 67 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Cedars Care Home
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Total of 67, showing 21-40
Review from Paul B (Son of Resident) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother was a resident of this excellent care home, the staff are caring, compassionate and very responsive to questions/questions posed by me over a 12 month period.
The staff were very supportive and very dedicated during the Covid pandemic, which is a real testament to their professionalism.
I was
so impressed with the care that I recommended the home to a friend, who placed her husband there, she was similarly, very satisfied. I would recommend the home to anyone who needs to have a loved one cared for.
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Review from Robert S (Son of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that my 99-year-old mother lives here. The organisation is superb from all aspects and the management and senior staff have created a homely, caring environment.
Reply from Jonathan Symms, Director at The Cedars Care Home

Thank you so much for this wonderful review, which is most rewarding.

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Review from Clare S (Niece of Resident) published on 1 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are exceedingly friendly and caring. A lovely welcoming atmosphere and everywhere is clean and bright. The food looked good and fresh. I think I will put my name down for when I need a care home! Thank you for looking after my auntie.
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Review from Mark C (Son-in-law of Resident) published on 22 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The covid pandemic has had a significant effect on our ability to visit the home. We are now able to visit on a weekly basis and the staff have been keen to facilitate this, especially as we do not live locally. We have been unable to view the room or see the activities on offer due to the ongoing restrictions,
so our ratings of “good” reflect our experience, pre-Covid. The building is quite old and on several different levels which can be problematic for both residents and staff. We find the staff friendly and welcoming. They are clearly doing their best in challenging circumstances and are well qualified to help residents with dementia. We are happy with the standard of care provided and would recommend The Cedars.
Reply from Jonathan Symms, Director at The Cedars Care Home

Thank you very much indeed for this most positive review of The Cedars. It is extremely rewarding when clients’ families so highly reflect the quality of care we provide and we are delighted that you would be happy to recommend The Cedars to others.

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Review from P B (Son of Resident) published on 11 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff in The Cedars Care Home to be caring and conscientious. After a difficult start with my mother, they managed to show compassion and now she seems much more comfortable. She is always dressed and looks her best. Having experience of respite in other care homes, I am glad we
were able to get her in The Cedars.
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Review from Jane R (Daughter of Resident) published on 5 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, who is 94 and has advanced dementia, moved into The Cedars in November 2020, during lockdown. He has been very well looked after. He enjoys all the food and has gained weight after some time of not eating properly. Visits over the last year have been very well organised with weekly PCR tests
and Lateral Flow tests before each visit.


Although Dad is not really aware of his environment any more, he is always calm and content. All the staff are very supportive and caring.

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Review from P D (Wife of Resident) published on 13 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in The Cedars for five weeks. I am pleased with the level of care he has been given. The staff are extremely caring and have always put his needs first.
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Review from Barbara A (Wife of Resident) published on 23 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the time I first contacted The Cedars I was so impressed with the courtesy and helpfulness of every member of staff I met. The building and surrounding grounds were all extremely well presented and the atmosphere in the house was welcoming and calm. I was shown the well-organised kitchens where
the food was freshly cooked, presented attractively and the clients needs and individual care was considered.
We intend to make use of respite care regularly as is it reassuring to know a relative is being well cared for and content.
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Review from V N (Respite Resident) assisted by family/friend published on 16 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to stay for respite after a fall. Care has been excellent. Staff very kind and solicitous. Delicious food. Large room with amazing view over garden and beyond.
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Review from J B (Wife of Resident) published on 3 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To explain. I was business director of five care and continuing care hospitals, so I am aware of what elderly people require. The Cedars is wonderful. The manager and her staff provide, in a delightful caring way, all that is required to make those they care for happy. My ethos has always been to give
people care, dignity, love and ensure they are content. These are done effortlessly with the manager at the helm. Her staff are a joy to behold, nothing too much trouble, and is done very professionally.
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Review from brian (Husband of Resident) published on 26 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a less than satisfactory experience in a previous care home, I now have complete confidence that my wife is being properly cared for by very professional and caring people. I really could not speak too highly of them. I now have peace of mind.
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Review from Emma C (Daughter of Resident) published on 15 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t rate The Cedars highly enough. My Mum has early-onset Alzheimer's and as such it has been traumatic for her, for myself, and my brother and for our Dad, to put her in a care home. The place and people can either add to this or take from it (we know from prior experience). They are not only providing
wonderful care for Mum, she is treated with consideration, dignity, kindness and attention to detail but also to us, her family; we are always made to feel welcome there, included in her care and feel like part of their family in their modern, beautifully decorated, clean facility. It is impossible to put into words how much all these things help all of us during what is the most harrowing part of our lives as a family. I'd highly recommend the place even if, like us, your loved one isn't 'elderly' - the place is always buzzing and lively and I know Mum doesn't feel 'stuck' in an 'old folks home' as a consequence.
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Review from Matt (Son of Resident) published on 14 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is only 69 and sadly now has advanced Alzheimer’s. It’s been a difficult transition for the whole family on many levels. Mum moved into a residential care home in September having lived with my dad who was struggling to cope. It became apparent that they couldn’t meet her needs. We were unhappy
with the standard of care and how this was communicated as we were made to feel it was her fault and ours. Following a further assessment, mum moved into The Cedars as an EMI residential placement. She didn’t settle immediately but the manageress and the team have been brilliant. Efforts are made to engage mum, maintain her dignity and it’s a huge weight off our mind knowing she is well cared for. Highly recommended in all respects. Even the volunteering programme with the local grammar school is highly impressive. Staff are well trained, appropriately managed, are caring and treat family with respect. Communication is excellent and I cannot speak highly enough of our experience so far.
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Review from Duncan S (Husband of Resident) published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy.
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Review from Hanif J (Son of Resident) published on 27 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff that make you feel very welcome. You can visit any time and have meals with your relative.
The residents are treated well and have the option to socialise with other residents or relax in their rooms.
Meals can be had in their rooms or in the restaurant.
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Review from S J (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy with Cedars. The environment is a friendly, caring and a genuinely lovely place for our mother to reside. The staff go above and beyond and we feel reassured the care is of a high quality.
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Review from Richard R (Nephew of Resident) published on 20 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt has resided at The Cedars since December 2015 and in that time I can only praise the staff there.
On our visits there I have been delighted with how the staff react to my Aunt and she with them.
I would like to add that in my conversations over the phone that I have found all to be so helpful
and considerate (and more importantly willing to chat) - care for the whole family.
I have no hesitation in recommending The Cedars to everyone.
Thank you so much.
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Review from Sarah M (Daughter of Resident) published on 12 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my dad returned to the UK and moved into The Cedars, he has gone from strength to strength. His appetite is back and he is very content and happy. Nothing is too much trouble for the staff at The Cedars. They look after my dad, and all the other residents, so well.


They are always very welcoming

to me when I visit, and I always feel relaxed when I leave as I know he is in good hands


I would recommend The Cedars to anyone who needed to put a loved one into a care home. It’s a great place.

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Review from D S (Son of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind and caring and have made every effort to help my mother settle in. They have all made the family very welcoming including inviting us to meals.
This level of consideration makes a great deal of difference in this time of change.
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Review from Allen H (Son of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and consideration the home has shown to my father for the past nine years has been exemplary.
He is settled, happy and well cared for.
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Current Review Score: 9.7 (9.664)

Overview of Review Score

The Review Score of 9.7 (9.664) out of 10 for The Cedars Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.964 for The Cedars Care Home is calculated as follows: ( (81 Excellents x 5) + (3 Goods x 4) ) ÷ 84 Ratings = 4.964
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for The Cedars Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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