Lakelands is a spacious, vibrant and well maintained home, with a well qualified and dedicated staff team led by experienced home manager, Margaret Bennett. It is situated in Higher Ince, approximately one mile from both Wigan and Hindley town centres. Local shops, a supermarket and local amenities are within walking distance and there is a main bus route close by.
The home is part of the award winning CLS Group, a...
Lakelands is a spacious, vibrant and well maintained home, with a well qualified and dedicated staff team led by experienced home manager, Margaret Bennett. It is situated in Higher Ince, approximately one mile from both Wigan and Hindley town centres. Local shops, a supermarket and local amenities are within walking distance and there is a main bus route close by.
The home is part of the award winning CLS Group, a not-for-profit organisation that is highly regarded in the local community and amongst its peers. The Group promotes outstanding standards of care throughout the organisation and provides extensive training and development support to staff.
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Lakelands has a Review Score of 9.6 (9.562) out of 10, based on 10 reviews in the last 2 years.
Over all time Lakelands has 25 reviews.
The care mum receives is excellent. The staff are very friendly and always happy to help. Mum looks well in herself and is free from the anxiety that Alzheimer's causes. During covid, the home have provided excellent visiting opportunities for loved ones. 'The Pod' visits have been much appreciated...
The care mum receives is excellent. The staff are very friendly and always happy to help. Mum looks well in herself and is free from the anxiety that Alzheimer's causes. During covid, the home have provided excellent visiting opportunities for loved ones. 'The Pod' visits have been much appreciated allowing the family to see mum during the pandemic. Thank you.
Thank you so much for your kind words, reviews of our service are greatly appreciated.
The staff are amazing, friendly and caring. The home is also very clean - never smells. Mum is always clean and presentable. Mum also has won games and obviously interacts in games etc, which is fabulous to hear that your loved one is enjoying and joining in, especially with an Alzheimer's...
The staff are amazing, friendly and caring. The home is also very clean - never smells. Mum is always clean and presentable. Mum also has won games and obviously interacts in games etc, which is fabulous to hear that your loved one is enjoying and joining in, especially with an Alzheimer's diagnosis.
Thank you so much for your lovely comments, I will pass on your kind words to all the staff at Lakelands.
I am satisfied with the care my brother gets. I do have concerns about how long things take to be fixed eg toilet, lift, bathroom. I researched a number of care homes for my brother and found Lakelands the most suitable. My brother does praise the staff, they do work hard, he is not one to complain.
I am satisfied with the care my brother gets. I do have concerns about how long things take to be fixed eg toilet, lift, bathroom. I researched a number of care homes for my brother and found Lakelands the most suitable. My brother does praise the staff, they do work hard, he is not one to complain.
My dad was a resident at Lakelands from December 2017 to May 2019. My family were very happy with the care and compassion he received there, staff very friendly and the care given to my dad, I couldn't fault. I particularly liked that they made mealtimes special, tables set nicely with table...
We did move Dad to another care home, but only because it was nearer to us and more than halved the journey to the home. I would not hesitate to recommend Lakelands and if it had been nearer to us, he would still be there.
Due to a series of health setbacks my Grandma is still a resident there which for us as a family, spread far and near, it is a comfort to know she has 24-hour assistance and her daily living needs are being tended to in...
The manager is lovely and leads her team well. I would recommend Lakelands without a second thought. They are a wonderful group of caregivers and should be highlighted for the care given with dignity and respect at all times. We are so very happy with Lakelands, we sent a referral to CQC to say how well run the home is.
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