Roby House Care Centre

Don't think enough staff on nursing care. The girls do a fantastic job but need more support.

Everything satisfactory. Staff extremely cooperative.

There is always someone popping into her room to see how she is. Couldn't wish for a better place for her to be. All the staff we have encountered at this sad time are very respectful of ours and her needs.

If I ever have to go into a care home I hope they put me in this one.

It is a good home. The staff try their best, sometimes under difficult circumstances as there does not seem to be many of them. The staff are great.

Isn't it about time to re-cover the furniture in the lounge?

My mum has been in their care for 4 years - all health problems however big a small have been dealt without a problem. Lovely staff who have looked after her for years. I have no complaints at all. Forgot to add, the rooms are lovely.

Attending a garden party lovely to see the residents singing and dancing. Good engagement by the staff with the residents up dancing with them.

Staff are very caring and look after my mother with compassion. Mum seems to be happy and is always well groomed. Her room is always clean and tidy.

My dad is suffering from advanced Alzheimers and has difficulty communicating and mobility problems. After an unsatisfactory stay for respite care in another home, we had some trepidation about his entry into Roby. We could not have been more wrong. The staff are caring and considerate and show genuine concern for the welfare of the residents. The rooms are airy and bright and the facilities very good. We are very impressed by the new manager who has an open door policy and is very approachable. In short, we are delighted by the treatment received at Roby. Thank you!

I have been here around 18 months. Service has been quite good, but quite a few changes due to a change of management and ownership. A lot of things have improved but it is taking time and it is encouraging.

I recently visited here to pay a visit to my gran. The first thing I noticed when I walked into the place was how clean and fresh the place was.I was greeted by a member of staff who were all very pleasant, friendly, and very professional and competent in the jobs they were doing. My Gran is very settled at this care home and when I spoke to her she was very happy and very content with where she was and with the people around her. She said all the staff were amazing and she was very happy with the care she had received during her time here. She even mentioned the meals she had received and said they were too a very high standard. The manager Lee even took time out too come over and introduce himself and say hello. He was very friendly and polite and greeted us with a smile and you see just by talking to him that he was very passionate about his job. He assured me that my gran would receive the highest standards of care while she was with them. Highly recommended 10/10 rated.

The facilities here are fantastic, especially after the new management has been put into place. This is definitely a care home I'd recommend to anybody who is struggling with a family member or who knows if anybody who is struggling.

Really impressed with the facility in Roby. Cannot fault the care of nurses and carers for end of life caring.

Very clean care facilities. Staff helpful and friendly, attend to Mum's needs very well. Level of activities to stimulate residents could be increased.