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Maple Lodge

Arncliffe Road, Liverpool, Merseyside L25 9PA
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I thank the care home staff so much, they were brilliantJohn C(Son of Resident/Service User)
Maple Lodge, Liverpool
Staff are attentive and treat my grandma like she's one of their familyKaren M(Granddaughter of Resident/Service User)
Maple Lodge, Liverpool
Staff are caring, informative and professional.Susan S(Daughter of Resident/Service User)
Maple Lodge, Liverpool

Maple Lodge is a welcoming care home providing high-quality residential and dementia care in a warm and supportive environment. The home is dedicated to delivering person-centred care, ensuring each resident receives tailored support that reflects their individual needs, preferences and life experiences.

The experienced team at Maple Lodge promotes dignity, independence and wellbeing, creating a safe and reassuring atmosphere where residents feel valued and at home. Specialising in dementia care, the...  

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Care Provided by Maple Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000N/A
Residential Dementia CareFrom £1,000N/A

Please note that fees are starting from prices. The team at Deanwood Manor will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

Contact Maple Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • David Armstrong (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (45)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Private visitor car park to the front and rear of the home

Maple Lodge Reviews (58)

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9.5

Maple Lodge has a Review Score of 9.5 (9.477) out of 10, based on 8 reviews in the last 2 years. Over all time Maple Lodge has 58 reviews.

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Showing 58 reviews matching selected criteria
Review from June B (Daughter of Resident) published on 8 March 2022 Submitted via Postal Card
Overall Experience

Staff are friendly. Mum has settled in well.

Reply from Alison Foreman, Head of Sales and Marketing at Maple Lodge

Thank you very much for your review, it is appreciated. Kind regards

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Review from Andrew M (Son of Resident) published on 27 October 2021 Submitted via Website
Overall Experience
Mum moved into Maple Lodge in March 2020, just before the first lockdown. I am extremely grateful for the care taken by the home in looking after her and protecting her in those difficult and confusing times.
When access to Mum became available, the home enabled us to have contact with Mum as much as reasonably possible. Throughout Mum's time at Maple Lodge, we were allowed contact with Mum through daily telephone calls. The staff were so helpful and cooperative in ensuring wherever possible that there was daily communication with Mum.
Sadly Mum now needs nursing care and has had to move to a newhome for this. Both myself and my sister will always be grateful to all the staff, who showed so much love and compassion towards Mum during her stay with them. We shall also be grateful for the welcome we received from the staff each time we visited Mum.

We always felt Mum was in safe and caring hands whilst at Maple Lodge and were so sad her changing needs, required her to leave there.

Reply from Alison Foreman, Head of Sales and Marketing at Maple Lodge

Thank you for your review, it captures some really important information about how caring this home is and how much the staff want nothing but the best for their residents and family members. Your comments are very much appreciated. Kind regards.

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Review from Gillian D (Daughter of Resident) published on 8 September 2021 Submitted via Website
Overall Experience

My dad has been in Maple Lodge Care Home since 25th June 2021. Within 2 weeks of his stay, he had put weight on and looked so healthy. The home is clean, fresh and spacious. Staff are attentive, and nothing is too much trouble. During a period when my Dad was unwell, all staff were able to give me an up to date report during the day and night and helped him through his recovery. They treat all residents with respect and demonstrate individualised care.

Reply from Alison Foreman, Head of Sales and Marketing at Maple Lodge

Thank you very much for your review of Maple Lodge. We appreciate your feedback and thank you for detailing your experience of moving your father to the home. That will be very helpful for others looking for care. Kind regards.

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Review from Gillian C (Daughter of Resident) published on 12 August 2021 Submitted via Website
Overall Experience

My dad has been a resident of Maple Lodge since 2018. What first impressed me about the home was the cleanliness. Staff are welcoming and considerate and most importantly they are always happy, which says a lot. The care and consideration from both the management and staff are delivered to a very high level. Thanks to the staff in the home, my dad who was on end of life treatment last year for several weeks, is happy and well. That should tell you a lot! After a period in hospital, he could only be mobilised with the use of a hoist, thanks to the staff, whilst supported on both sides, he can walk again. That is quite an achievement! I would not hesitate to recommend Maple Lodge to anyone needing either respite or long term care for a relative. During the lockdown, it was a difficult time for everyone, but knowing my dad was in Maple Lodge gave me huge peace of mind, he was safe and well looked after.

Reply from Alison Foreman, Head of Sales and Marketing at Maple Lodge

Thank you for your wonderful review and the story of your fathers experience in Maple Lodge. We are sure that it will be very helpful for those searching for care. We do appreciate it. Kind regards.

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Review from John C (Son of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

Visit to my mum on 21st April, during the visit my mum was clearly upset and not on form this day. A carer has sat with her all morning looking after my mum. All the staff were constantly trying to cheer her up, it was a tough visit but I felt really at ease with the staff who were looking after my mum. I thank the care home staff so much, they were brilliant.

Reply from Alison Foreman, Head of Sales and Marketing at Maple Lodge

Thank you for your review which displays how life can be in a care home. Not everyone feels at their best every day, but this is when the care team come into their own and use all of their skills to support our residents in the best way possible for them as individuals. Thank you for our 5's they are much appreciated. Kind regards

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Review from Karen M (Granddaughter of Resident) published on 6 May 2021 Submitted via Website
Overall Experience

My grandma has never looked so well since she joined Maple Lodge. Staff are attentive and treat my grandma like she's one of their family. Nothing seems too much trouble for the staff and when you call they're always so friendly on the phone too. Can't thank the staff enough for all they've done for my grandma, especially during the lockdown when we weren't able to visit.

Reply from Alison Foreman, Head of Sales and Marketing at Maple Lodge

Thank you very much for taking the time and trouble to review Maple Lodge. Your kind comments are very much appreciated. Kind regards.

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Review from Elaine G (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

In the time that my mum has been a resident, she has been very well looked after. The staff genuinely care about the resident's and are kind and attentive. Even though they are incredibly busy they often take time to talk to mum even though she is not a great talker these days. Mum is treated with dignity at all times.

Reply from Alison Foreman, Head of Sales and Marketing at Maple Lodge

Thank you very much for taking the time and trouble to review Maple Lodge. Your comments are appreciated, as the teamwork so hard to ensure that every resident is well cared for. Kind regards.

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Review from Susan S (Daughter of Resident) published on 10 March 2021 Submitted via Postal Card
Overall Experience
During this very difficult time the care my Mum has received is excellent.

Staff are caring, informative and professional. We feel as a family that our relative is part of their family and they genuinely care for her wellbeing.

Reply from Louise Corris, Home Manager at Maple Lodge
Thank you very much for your review and especially your comments about the staff team at the home. Your kind comments are much appreciated.

Kind regards.

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Review from Rita T (Daughter of Resident) published on 5 October 2020 Submitted via Postal Card
Overall Experience

I have found the staff from Maple Lodge extremely helpful, pleasant and caring.

Reply from Louise Corris, Home Manager at Maple Lodge

Thank you for your glowing review, we really appreciate your kind words. Myself and the team at Maple Lodge cherish our residents and strive to make our home a happy environment.

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Review from H A (Daughter of Resident) published on 11 September 2020 Submitted via Postal Card
Overall Experience

The staff are very friendly and caring. There is a wonderful atmosphere throughout the care home. Covid 19 has been handled extremely well and the home is very clean. I would definitely recommend Maple Lodge to anyone whose loved ones need care and I want to personally thank each and every member of staff for their constant hard work and dedication.

Reply from Maxine Farnworth, Estates Manager at Maple Lodge

Thank you for your glowing review, we really appreciate your kind words. Myself and the team at Maple Lodge cherish our residents and strive to make our home a happy environment.

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Review from J H (Husband of Resident) published on 25 August 2020 Submitted via Postal Card
Overall Experience

The staff have always treated me very good, and that goes for my wife too. Have always been polite and have produced a good atmosphere. When NHS has been needed, both in equipment and medics, they have made every effort to secure this.

Reply from Louise Corris, Home Manager at Maple Lodge

Thank you for your glowing review, we really appreciate your kind words. Myself and the team at Maple Lodge cherish our residents and strive to make our home a happy environment.

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Review from Katy K (Daughter of Resident) published on 17 August 2020 Submitted via Postal Card
Overall Experience

My mum has been in Maple Lodge care home now for 8 months, following the death of my father. The staff have done an excellent job of helping her to settle in and feel safe and of reassuring us as her family, that she is well looked after. Whenever we visited, we were made very welcome. Mum has been included in all the activities and has enjoyed them. She loves the social side of living at Maple Lodge. As her family, we were reassured she was somewhere filled with caring and supportive staff during the last few months when we couldn't visit.

Reply from Louise Corris, Home Manager at Maple Lodge

Thank you for your glowing review, we really appreciate your kind words. I and the team at Maple Lodge cherish our residents and strive to make our home a happy environment.

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Review from Richard G (Son of Resident) published on 17 August 2020 Submitted via Postal Card
Overall Experience

Very professional and caring staff who are always helpful when dealing with my mother's issues and communication between myself and the centre is very good.

Reply from Louise Corris, Home Manager at Maple Lodge

Thank you for your glowing review, we really appreciate your kind words. Myself and the team at Maple Lodge cherish our residents and strive to make our home a happy environment.

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Review from L G (Resident / Service User) published on 6 August 2020 Submitted via Postal Card
Overall Experience

Very happy home. Good food. Good staff.

Reply from Louise Corris, Home Manager at Maple Lodge

Thank you for taking the time to write such a wonderful review, myself and the team at Maple Lodge really appreciate your kind words. Having you happy is all that matters.

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Review from L W (Resident / Service User) published on 6 August 2020 Submitted via Postal Card
Overall Experience

I am looked after very well and I am happy.

Reply from Louise Corris, Home Manager at Maple Lodge

Thank you for taking the time to write such a wonderful review, myself and the team at Maple Lodge really appreciate your kind words.

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Review from D L (Resident / Service User) published on 6 August 2020 Submitted via Postal Card
Overall Experience

The home is perfect in every way. Very clean and also meals are so good. I am now eating and enjoying, and all the staff are excellent.

Reply from Louise Corris, Home Manager at Maple Lodge

Thank you for taking the time to write such a wonderful review, myself and the team at Maple Lodge really appreciate your kind words. Having you happy is all that matters to us and your smile.

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Review from P H (Son of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

Very friendly/professional staff, even the cleaning staff. Always helpful and keep us informed on all we need to know. Very clean environment too. My mum had been a resident for 5-years, and we have never had an issue.

Reply from Jenny Westwood, Regional Manager at Maple Lodge

This warms our heart - thank you for your kind words. The whole team at Maple really appreciate your kind review.

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Review from Julie C (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience
Maple Lodge is a very happy, friendly home, they work extremely hard.
They are overworked, just wish they had more help from our government.

I feel at ease knowing my mum is cared for and looked after and safe, the care staff are amazing. It's all about the residents in Maple Lodge which I am so happy with. Cleaners don't stop, amazing.

Reply from Jenny Westwood, Regional Manager at Maple Lodge

Thank you for your kinds words and support, we really appreciate your review. Thank you from the whole team at Maple Lodge.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Maple Lodge.

Upcoming Events

There are no upcoming events for Maple Lodge.

Awards / Recognitions (2)

  • 30 Jun 2022Recipient: Dovehaven
  • 30 Jun 2021Recipient: Dovehaven

Accreditations

There are no accreditations posted yet for Maple Lodge.

Meet the Team (1)

David Armstrong
David ArmstrongJob Title:Home Manager

Dave Armstrong is passionate about providing exemplary dementia care with compassion at Maple Lodge. His enthusiasm for creating an engaging, joyful environment shines through everything the home does.

"What I love about Maple Lodge is the energy and life here - we're always full of music, laughter, and activity. Our residents don't just live here, they truly thrive here. We see every person as part of our family, and families can feel confident their loved one will be happy, engaged, and well cared for."

Dave, along with his deputy, brings the skills and passion needed to deliver excellent care whilst always being available to support both team members and families.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maple Lodge to verify any information. View our terms and conditions. Maple Lodge has an Enhanced Service -more info.