Croxteth Park Care Home

The staff are welcoming, kind, very helpful, polite, understanding, respectful. Always saying hello when they pass the room. Nothing is too much bother for them.

The home has a buzz about it and is so homely, I felt this the very first time my brother and I viewed it. Love it, pleasure to visit.

Croxteth Park Care Home was one of the first homes we visited for my mum, and as soon as we arrived I loved it. The staff are all extremely helpful, friendly and easy to talk to. The home itself is spotless. And the rooms are beautiful. Overall I couldn't ask anything else for my mum and I know she'll be happy here.

In all the time I have attended the care home I have found all staff kind and helpful.

I would like to see Nana do more activities and I would like to be invited to events.

The activity organiser was very professional in her approach to visiting friends and family. She is very helpful and caring towards the residents.

My mum was put into this care home as her dementia got very bad. From the minute she entered, she was bathed, fed and treated with extreme dignity and kindness. The staff here are all amazing. The only small complaint is she had two pairs of glasses lost - I do appreciate the carers are very busy though.

The staff are very caring and it is obvious through recent events that their priority is the residents' care and wellbeing. They will do all that they can to accommodate the relatives and value their requests and opinions.

The home is a very friendly, homely care home. It is calm and no aggression shown amongst residents which is nice for an EMI.

I have found all staff and management to care for my dad extremely well. They are always pleasant and ready to help us when we need to know how dad is doing.

Warm feeling.

The relief of seeing my mother-in-law looking so well and happy has been a weight off our mind. The staff, food and care could not be better.

I did not need to worry from the start, care was excellent and room great. Treatment was better than in some hotels.

Staff have been friendly and helpful. Room nice.

Rooms are nice. No problems.

Rooms are a nice size.

Very disappointed with the general lack of cleanliness. Wardrobes need sorting out - clothes are just rammed in. I sort this out more than staff! Food tends to be very repetitive. No entertainment other than films in the lounge and maybe the odd meal out at Christmas. Staff try their best but if you complain you feel as if it is not their fault. Socks go missing, which we replace, at our cost. The bathroom has a joist in it and sometimes his wheelchair and zimmer frame. Not very good if you need to use the toilet during your visits. No tissues in the bathroom.

Having been visiting for 7 years we have been looked after very good. Now and again the room needs a brush-up but standards are good.

Grandad loves it here, he enjoys living on the dementia unit. He continues to have a very good relationship with the staff.

Since my father has been in the care home he has received nothing but the best care and consideration by the staff, management and cleaners. We have been very happy to see him settled in knowing he is in a safe environment and is happy and content in the care home.