Enter location or care home name
Search for a care home
Search...
Care Provided by Croxteth Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Good to Know
Group / Owner
- Lotus Care Management Services Ltd
- Private Owned
Person in charge
- Katie Walsh(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (42)
Are you the Owner/Manager of Croxteth Park Care Home?View your Advertising Options
Croxteth Park Care Home Reviews (46)
8.4
Croxteth Park Care Home has a Review Score of 8.4 (8.363) out of 10, based on 2 reviews in the last 2 years.
Over all time Croxteth Park Care Home has 46 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Croxteth Park Care Home
Loading...
Review from M R (Sister of Resident) published on 4 November 2021 Submitted via Postal Card•
Overall Experience
The staff are welcoming, kind, very helpful, polite, understanding, respectful. Always saying hello when they pass the room. Nothing is too much bother for them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra S (Daughter of Resident) published on 4 November 2021 Submitted via Postal Card•
Overall Experience
Croxteth Park Care Home is superb. My dad entered the home in October 2021.
He has had nothing but kindness from all staff and encouraged to mix which he has. It is spotlessly clean, his room is lovely, freshly decorated and care is superb.
He has had nothing but kindness from all staff and encouraged to mix which he has. It is spotlessly clean, his room is lovely, freshly decorated and care is superb.
The home has a buzz about it and is so homely, I felt this the very first time my brother and I viewed it. Love it, pleasure to visit.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S A (Daughter of Resident) published on 28 October 2021 Submitted via Postal Card•
Overall Experience
Croxteth Park Care Home was one of the first homes we visited for my mum, and as soon as we arrived I loved it. The staff are all extremely helpful, friendly and easy to talk to. The home itself is spotless. And the rooms are beautiful. Overall I couldn't ask anything else for my mum and I know she'll be happy here.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley W (Daughter of Resident) published on 16 September 2021 Submitted via Postal Card•
Overall Experience
In all the time I have attended the care home I have found all staff kind and helpful.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L F (Granddaughter of Resident) published on 30 July 2021 Submitted via Postal Card•
Overall Experience
The carers are amazing with my nana, her care is what we expected.
I would like to see Nana do more activities and I would like to be invited to events.
↩Reply from Olivia Shields, Marketing Assistant at Croxteth Park Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Our Magic Moments Together programme provides a variety of activities for mind, body and soul to help our residents love every...
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Audrey W (Friend of Resident) published on 6 May 2021 Submitted via Postal Card•
Overall Experience
The activity organiser was very professional in her approach to visiting friends and family. She is very helpful and caring towards the residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Daughter of Resident) published on 19 June 2020 Submitted via Postal Card•
Overall Experience
My mum was put into this care home as her dementia got very bad. From the minute she entered, she was bathed, fed and treated with extreme dignity and kindness. The staff here are all amazing. The only small complaint is she had two pairs of glasses lost - I do appreciate the carers are very busy though.
↩Reply from Olivia Shields, Marketing Assistant at Croxteth Park Care Home
Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Daughter of Resident) published on 15 June 2020 Submitted via Postal Card•
Overall Experience
The staff are very caring and it is obvious through recent events that their priority is the residents' care and wellbeing. They will do all that they can to accommodate the relatives and value their requests and opinions.
↩Reply from Olivia Shields, Marketing Assistant at Croxteth Park Care Home
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J K (Next of Kin) published on 5 June 2020 Submitted via Postal Card•
Overall Experience
The home is a very friendly, homely care home. It is calm and no aggression shown amongst residents which is nice for an EMI.
↩Reply from Olivia Shields, Marketing Assistant at Croxteth Park Care Home
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen D (Daughter of Resident) published on 3 June 2020 Submitted via Postal Card•
Overall Experience
I have found all staff and management to care for my dad extremely well. They are always pleasant and ready to help us when we need to know how dad is doing.
↩Reply from Olivia Shields, Marketing Assistant at Croxteth Park Care Home
Thank you, Maureen, for letting us know how we are doing at Croxteth Park Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Nephew of Resident) published on 3 April 2019 Submitted via Postal Card•
Overall Experience
Lovely home. Lovely staff.
Warm feeling.
↩Reply from Ronnie Cavanagh, Marketing at Croxteth Park Care Home
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frank R (Son-in-law of Resident) published on 3 April 2019 Submitted via Postal Card•
Overall Experience
The relief of seeing my mother-in-law looking so well and happy has been a weight off our mind. The staff, food and care could not be better.
↩Reply from Ronnie Cavanagh, Marketing at Croxteth Park Care Home
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol R (Daughter of Resident) published on 3 April 2019 Submitted via Postal Card•
Overall Experience
Mum came in as an emergency case. I did panic wondering where she would end up.
I did not need to worry from the start, care was excellent and room great. Treatment was better than in some hotels.
↩Reply from Ronnie Cavanagh, Marketing at Croxteth Park Care Home
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda C (Daughter of Resident) published on 3 April 2019 Submitted via Postal Card•
Overall Experience
Staff have been friendly and helpful. Room nice.
↩Reply from Ronnie Cavanagh, Marketing at Croxteth Park Care Home
Thank you, Linda, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at our home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Hazel C (Granddaughter of Resident) published on 3 April 2019 Submitted via Postal Card•
Overall Experience
Staff have been helpful.
Rooms are nice. No problems.
↩Reply from Ronnie Cavanagh, Marketing at Croxteth Park Care Home
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret W (Granddaughter of Resident) published on 3 April 2019 Submitted via Postal Card•
Overall Experience
Staff have been helpful and friendly.
Rooms are a nice size.
↩Reply from Ronnie Cavanagh, Marketing at Croxteth Park Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L R (Sister of Resident) published on 25 February 2019 Submitted via Postal Card•
Overall Experience
Very disappointed with the general lack of cleanliness. Wardrobes need sorting out - clothes are just rammed in. I sort this out more than staff! Food tends to be very repetitive. No entertainment other than films in the lounge and maybe the odd meal out at Christmas. Staff try their best but if you complain you feel as if it is not their fault. Socks go missing, which we replace, at our cost. The bathroom has a joist in it and sometimes his wheelchair and zimmer frame. Not very good if you need to use the toilet during your visits. No tissues in the bathroom.
↩Reply from Ronnie Cavanagh, Marketing at Croxteth Park Care Home
Thank you for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please, could we ask that you kindly contact the Home Manager or Regional Manager for the care home in the...
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William C (Friend of Resident) published on 1 February 2019 Submitted via Postal Card•
Overall Experience
Having been visiting for 7 years we have been looked after very good. Now and again the room needs a brush-up but standards are good.
↩Reply from Ronnie Cavanagh, Marketing at Croxteth Park Care Home
Thank you, William, for letting us know how we are doing at Croxteth Park Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lisa S (Granddaughter of Resident) published on 2 November 2018 Submitted via Postal Card•
Overall Experience
Grandad loves it here, he enjoys living on the dementia unit. He continues to have a very good relationship with the staff.
↩Reply from Ronnie Cavanagh, Marketing at Croxteth Park Care Home
Thank you, Lisa, for your feedback following your recent experience at our home. We are happy to hear how well your Grandad has settled in at Croxteth Park. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret S (Daughter of Resident) published on 18 October 2018 Submitted via Postal Card•
Overall Experience
Since my father has been in the care home he has received nothing but the best care and consideration by the staff, management and cleaners. We have been very happy to see him settled in knowing he is in a safe environment and is happy and content in the care home.
↩Reply from Ronnie Cavanagh, Marketing at Croxteth Park Care Home
Thank you, Margaret, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Croxteth Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Croxteth Park Care Home.
Upcoming Events
There are no upcoming events for Croxteth Park Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Croxteth Park Care Home.
Accreditations
There are no accreditations posted yet for Croxteth Park Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croxteth Park Care Home to verify any information. View our terms and conditions. Croxteth Park Care Home has a Basic Service -more info.