Croxteth Park Care Home

I can't speak highly enough of Croxteth Park Care Home. From the moment you walk in, its clear the staff truly care about residents. They look after my mum with genuine dignity, compassion and respect, which gives our family great peace of mind. The home itself is always well maintained and smells fresh on every visit, which makes a big difference. The food is excellent, with a varied and thoughtful menu that residents seem to enjoy. One of the stand out features is the activites team. They do a fantastic job keeping residents engaged and entertained, organising everything from in home activites to day out on the bus, trips to local park and visits to nearby shops. The management team are very approachable and supportive. Overall I'm incredibly grateful for the care my mum receives here and would highly recommend Croxteth Park Care Home.

My mum had her 80th birthday party recently in the care home. We organised entertainment, in the afternoon for all to enjoy. Bingo, live singer and magician. With the help of the manager, the team but especially the activity girls who all went above and beyond they helped with all the decorations at the start of the day to ensure it was done when mum got up in the morning. They did the bingo and booked the singer as they knew which singer my mum liked best and booked the magician. They encouraged everyone to join in dancing and with the magician. Made sure everyone had snacks and drinks throughout. We couldn't of done it without their help and support. As a family we can't express enough how much we appreciate them all for everything they do for my mum and us as a family. The support we get is 10/10. We would like to thank them from the bottom of our hearts. My mum and dad and everyone really enjoyed the party and that's down to these guys. So again massive thank you.

Mum has resided at Croxteth Park Care Home now since February 2023 and we feel her dignity, care and attention to her needs are second to none. The staff are very caring and compassionate to Mum. The food is beautiful, with a wide range of choices for residents. The manager is so helpful and professional and has taken on any requests we have asked about with total support.

Lovely, friendly staff - very helpful.

My Mother came here two years ago and never looked back! I must say the staff are all amazing, they not only do their jobs amazingly, it's their interaction with the residents. I'm very thankful and happy my Mother is here. Carry on team -doing your amazing work. Kind regards.

We can't thank this care home enough for the care they have shown my dad, it's been like a home from home for him. From the staff to the food, it's just been amazing and good for us knowing he is looked after so well.

My sister is here and I would fully recommend this lovely care home. All the staff are wonderful so kind and caring, a lovely home. My sister gets looked after, thank you. Her room is always clean, they are there one hundred per cent if I ask them for something for my sister, and they always help, lovely caring staff.

I cannot fault the staff at the care home. They look after my mum with dignity and respect. They are very caring and passionate about their roles. Mum can join in activities if she wants or she can spend time in her room resting which she enjoys. The home is spotless and is cleaned daily by very reliable cleaners who do a great job. There is good communication throughout and I would have no hesitation in recommending the home to other families.

Dad has settled well here and calls it home. All the staff love him (I see this with other residents too). Dad looks forward to going to the lounge as it's always inviting and if there are activities on (never seen a care home have so many activities) he partakes. He dances, sings, plays bingo (a member of staff helps him as his dementia has progressed) skittles, draws, watches old movies, and football, watch and is involved in visitor group activities (exercise and school choirs). He considers all residents his friends and adores the staff. Staff always update me on all since my last visit and his personal file is always updated and ready to read.

Croxteth Park Care Home is excellent! Just to put it into one word! At a very difficult time in life for all the family. Croxteth Park has provided compassion, support and care of the highest level to my dearest aunt. I can't thank the staff enough.

Just a couple of snags in that the TV in the room is not working and the heating is on due to a broken valve, making the room excessively warm.

I think it would be better if emptying bins in the morning, also the heating is turned lower at night.

My brother lives here. The standard of care he received has been excellent. Staff have been pleasant and chatty, making him feel at home by popping in his room throughout the day. Activities offered encouraged to take part if he wants to. Manager is very approachable if you have any questions about his care. Staff make you feel very welcome when visiting. Nothing is too much trouble, they all go more than the extra mile to help, and make it a happy place.

I have peace of mind knowing my mother is happy, and that makes me happy.

Fabulous care home, residents well looked after.

Mum has been a resident at Croxteth Park Care Home for three and a half years. The carers treat Mum like a family member with love and respect. I am also made to feel welcome. I have no problems contacting the management if I have any concerns or queries.

My husband does not want to join in activities but staff do try to encourage him. Also, they do try to encourage him with meals, nothing is too much trouble, even though he is a very "fussy eater".

I am very pleased with the care my husband receives. All staff and carers treat me and my friends with care and respect.

Our mum is happy and content.

All in all 100% happy!