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Care Provided by Croxteth Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Good to Know
Group / Owner
- Lotus Care Management Services Ltd
- Private Owned
Person in charge
- Katie Walsh(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (42)
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Croxteth Park Care Home Reviews (46)
8.4
Croxteth Park Care Home has a Review Score of 8.4 (8.363) out of 10, based on 2 reviews in the last 2 years.
Over all time Croxteth Park Care Home has 46 reviews.
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Review from Tricia D (Daughter of Resident) published on 11 September 2017 Submitted via Website•
Overall Experience
The carers are brilliant at Croxteth Park and have always treated my Mum with respect.
It was a huge relief to us all when Mum settled in well in the residential care home and this was mainly due to the affectionate care and sense of humour of the carers who worked hard to make sure she was clean, safe and well looked after. The majority of carers always tried to make time to have a chat with residents and family members whilst doing a very demanding job. Carers took the time to learn likes and dislikes of residents and I have witnessed a number of times the patience of the carers when dealing with difficult residents including my Mum when it was extremely hard work to get a resident to cooperate. I am so grateful for all the time's carers acted quickly when my Mum was not very well and needed either a doctor or ambulance always keeping me updated and gaining consent when needed.
I would like to thank the carers for everything they did for my Mum and the support they gave me and my family.
↩Reply from Ronnie Cavanagh, Digital Marketing Executive at Croxteth Park Care Home
Thank you, Tricia, for your comments about your recent experience at Croxteth Park Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from June D (Friend of Resident) published on 2 August 2016 Submitted via Postal Card•
Overall Experience
My friend took a while to settle into a care home. The staff have been patient and made her feel welcome. They encourage the residents to get involved in activities and ensure they enjoy every day.
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Review from Jodie T (Granddaughter of Resident) published on 26 July 2016 Submitted via Website•
Overall Experience
The Carer's are great with the residents and the majority of the Carer's genuinely care about the residents. They do their best but they seem to be short staffed. The night staff don't seem to pass on information about event that happened throughout the night and fail to highlight major issues such as rejection of medication over a time period of nearly a week.
There are not enough activities and the residents are regularly bored. Most of the residents have dementia and need to be stimulated.
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Review from Chelsea T (Granddaughter of Resident) published on 12 July 2016 Submitted via Website•
Overall Experience
The Carer's are great with the residents and do their best to provide the individual care and provide additional care where possible. They ensure dignity and privacy for all residents and really understand elderly people. It's clear that the majority of the Carer's have a lot of experience within the care home environment, especially with residents with dementia. The Carer's know the residents well, they remember a lot of personal requirements, from how residents like their tea to family visiting patterns.
The food is good and residents are given options for meals.
As this part of the care home caters for EMI, I believe there should be more Carer's as there are some residents that require constant one on one care and have a lot of needs and require more support.
There's not a lot of activities going on and the residents seem to be bored and argue with one another regularly.
The food is good and residents are given options for meals.
As this part of the care home caters for EMI, I believe there should be more Carer's as there are some residents that require constant one on one care and have a lot of needs and require more support.
There's not a lot of activities going on and the residents seem to be bored and argue with one another regularly.
Overall it's clear that the health and safety of residents is a priority and the Carer's cannot do any more.
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Review from Tom C (Nephew of Resident) published on 10 May 2016 Submitted via Postal Card•
Overall Experience
Croxteth Park Care Home has always provided a high standard of care for my uncle who has been a resident for almost three years. The food is excellent so is the friendliness of the staff. All staff are local people which is important to my uncle. I would have no hesitation in recommending Croxteth Park Care Home to any potential residents/relative.
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Review from Stephanie C (Daughter of Resident) published on 9 May 2016 Submitted via Postal Card•
Overall Experience
It was a nightmare and so depressing having to put my mum into a care home. I cannot thank the staff enough for all their help into settling her in and giving me advice on how to cope with all of this. I would highly recommend this care home. The service from all the staff was excellent and cannot be faulted. They all went that extra mile for my mum.
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Bed Vacancies
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