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Lotus Care Management Services Ltd Locations (19)

 - Browse 19 Care Homes owned by Lotus Care Management Services Ltd
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Brookfield Care Home
High Street, Lazenby, Middlesbrough TS6 8DX 
7 reviews
  • from £883 / week
  • 30 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Castle Dene
Wilton Village, Wilton Lane, Redcar TS10 4QY 
4 reviews
  • from £954 / week
  • 36 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
The Villa
Park Avenue, Maddocks, Madeley, Telford TF7 5AE 
3 reviews
  • from £800 / week
  • 38 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Lotus Care Management Services Ltd Reviews (200)

Reviews posted for members of Lotus Care Management Services Ltd

Overall Experience
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Reviewer Connection to Lotus Care Management Services Ltd
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Review of

Finch Manor

from Thomas W (Son of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was admitted to Bluebell ward in August for assessment and we visit 4 to 5 times per week and always find the place spotless , The staff are extremely friendly and cannot do enough for you, The in house laundry and kitchen are excellent , On the occasions of trips out they are well looked after
by staff who make sure they fully enjoy themselves I would not hesitate to recommend Finch Manor as it exceeds all our expectations of caring staff who you can be assured are doing all they can for your loved ones , leaving you with peace of mind when you cannot be there,
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Review of

Finch Manor

from Karl G (Son of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my Dad has been here the management, staff, and nurses have been excellent in caring for my Dad. My Dad can be aggressive due to his illness although the staff are brilliant looking after him and do keep me updated as frequently as they can. The food is of a good quality and his room is kept in
a tidy order and sanitary state. His personal care is of a high standard and his clothes are clean and fresh from the in-house laundry on a daily basis. It's reassuring to know my Dad is being cared for in a true professional manner, and overall I am very pleased and grateful for the standard of care my Dad is receiving.
Reply from Jay Patel, Owner at Finch Manorthank you for your feed back and we continue to strive to support / work along with service users and families for best person centred care
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Review of

Marmaduke Street Care Home

from L R (Daughter of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My experience with this care home
Evening and weekend staff not supervised enough,care for my mum is awful at these times, unfortunately the day staff are let down by evening and weekend staff who come and go at the nod of a head,residents can't rely on them for personal care .
Would be helpful if
they could understand English as well.
Furious with my mum's care
Really don't know what we're paying for apart from shelter and meals
Very annoyed family members
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Review of

Ellerslie Court

from Lizabeth T (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have new staff and new manager since February. But we can see all the new ideas and care plan coming together. The home is friendly and a caring feel.
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Review of

Ellerslie Court

from Lorna C (Mother of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I am deeply disappointed with the standard of care at Ellerslie Court. Basic needs are frequently neglected. Residents often wait excessively long for assistance after ringing the bell, sometimes resulting in accidents. It's heartbreaking to see individuals left wet and uncomfortable after showering
due to lack of timely support.
Communication is poor-residents are not listened to, and their concerns are routinely dismissed. The food quality is substandard and lacks variety or nutritional value. The lift is constantly out of order, leaving residents confined to their rooms for extended periods, which is both isolating and unacceptable.
This environment does not reflect the dignity and respect that vulnerable individuals deserve. I sincerely hope improvements are made urgently.
Reply from Jay Patel, Owner at Ellerslie CourtThank you for taking the time to share your feedback. We are extremely disappointed to hear that your experience does not reflect the high standards of care and support we are committed to providing.At Ellerslie, the well-being and satisfaction of our residents and their families are of utmost importance. We continuously monitor and evaluate our services through regular satisfaction surveys, which consistently show high levels of appreciation for the care, support, and overall experience we offer.Nevertheless, we take all feedback seriously and would welcome the opportunity to discuss your concerns in more detail. Your insights are valuable to us, and we are committed to addressing any specific issues to ensure the best possible experience for all our residents.Please feel free to contact us directly, so we can understand more about your concerns and work together towards a resolution.
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Review of

Raleigh Court - Care Home

from S C (Son of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is as far as I see is always treated with care and dignity. The whole staff I see have great manners, always polite. I personally think the whole staff here, from front of house, managers, carers, activities, nurses and handy man are superb with my mam. 10+
Reply from Becky Evans, Home Manager at Raleigh Court - Care HomeThank you so much for your kind words and glowing feedback. We're truly delighted to hear that your mam is being treated with the care and dignity she deserves. It means a great deal to the whole teamfrom our front of house and managers to the carers, nurses, activities staff and handymanto know their efforts are appreciated. Well be sure to pass on your lovely comments to everyone involved. Your support is incredibly valued.
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Review of

Orchid Woodlands

from J F (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was in a bad way when I put him into the care home. He has lots of problems along with his dementia. The care he has received is amazing; he looks like a different man. He is clean, loves his food, takes part in lots of activities, and most importantly, he is very happy. The staff are amazing
with him, and I am so happy I chose this care home for him. Very hard-working friendly staff who have time for you as well.
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Review of

Raleigh Court - Care Home

from Chantelle K (Granddaughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
my nan seems as happy as can be here at Raleigh court. All Staff are all polite and go above and beyond to help. Really friendly and helpful always offer my children crisps chocolate drinks to keep them entertained as can be a boring place for children. Always meet my nans needs. Always put things on
for families to enjoy with their loved ones. Thanks for making my nan smile through these past two years that have been hard for her and us!
Reply from Becky Evans, Home Manager at Raleigh Court - Care HomeThank you so much for your wonderful feedback. Its heartening to hear that your nan is happy at Raleigh Courther smile truly means everything to us.Were also so pleased that you and your children feel welcome when you visit. Our team always tries to make families feel at home, and its lovely to know the little toucheslike snacks for the kidsmake a difference.Its been our privilege to care for your nan over the past two years, especially through challenging times, and were so grateful for your kind words and support. Well be sure to share your message with the whole teamtheyll be thrilled to hear it.
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Review of

Raleigh Court - Care Home

from J D (Daughter of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents were in Raleigh Court during tbe last few months of their lives. They were treated with respect and dignity. The staff were caring and friendly and fostered a family atmosphere with parties and fun activities for residents. Following a severe stroke my Mum needed round-the-clock nursing care
which was provided by the amazing team. I live 200 miles away and the nurses helped by doing regular phone and video calls so I could keep in touch with mum and dad. I am very grateful to the manager and her team for all they did for my parents and for me during a very difficult time.
Reply from Becky Evans, Home Manager at Raleigh Court - Care HomeThank you so much for your kind and thoughtful words. It was a true privilege to care for your parents during their final months, and were deeply touched to know that you felt supported throughout such a difficult time.Were proud that your mum and dad were treated with the dignity, respect, and warmth they deserved, and that the team helped create a family atmosphere filled with compassion and connection. Its especially meaningful to hear that the video and phone calls helped bridge the distance and allowed you to stay close, even from 200 miles away.Your gratitude means the world to the whole team, and we will be sure to share your message with everyone here at Raleigh Court.
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Review of

Ash Cottage

from L J (Brother of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my sister regularly and am kept informed by the staff by phone if necessary. She is hard of hearing and confused but well looked after and with a good appetite. During the 3 years of her stay many improvements have been made to the home, especially with regard to entertainment, activities and
decorating. I am confident that she is safe and warm.
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Review of

Finch Manor

from B H (Son of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently became a long term resident in Finch Manner. From day one i have found all the staff helpful and attentive for the care of my mum, and helpful in relaying of information concerning care.
Mum, spaces and kitchen always clean and fresh looking,
All staff have made me feel welcome.
Her
room is a tad sad looking, bathroom in prearticular, But this is a small grip,
First time i have ever had direct Delings with a care home. the management have been fantastic there support has been a huge help during mum transition.
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Review of

Finch Manor

from John H (Son of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not be happier with the care and kindness of all the staff who cannot do enough for my dad and us. The Manager is our hero.
Reply from Jay Patel, Owner at Finch ManorThanks for your lovely feedback, and we appreciate the time it has taken for your feedback.
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Review of

Finch Manor

from C H (Sister of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has lived in Finch Manor for over 10 years. We didn't think she'd get this far but with their care and support she is living a happy clean life although the staff change regularly they are a constantly always on hand. I find the care home clean the staff respectful, overall my sister is very
happy. We've had numerous new managers over the last few months however this is not has an impact on my sister at all the new manager that is now in place seems amenable easy to talk to and if you've got a problem I'm sure it will be dealt with immediately. I have read various news items regarding Finch Manor I and my sister who is now. The longest residence do not find these allegations to be true.


My sister is clean and cared for the home itself is also clean and the cleaning staff are also very friendly. There is never an issue to have things sorted if you have a problem overall, I find Finch Manor to be a good nursing home and I don't find any issues at all.

Reply from Jay Patel, Owner at Finch ManorThank you so much for your review. The team and I here at Finch appreciate the time it has taken to complete this. We, as a team, continue to work close with families and friends as well as service users to promote the best care possible.
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Review of

Finch Manor

from B S (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff very friendly,when my mum needs things doing they are there for her,she has settled in here very well,an gets on with staff. Overall I am happy that this is a safe and friendly environment for my mum.
Reply from Jay Patel, Owner at Finch ManorThanks for your feedback - we appreciate your positive feedback and appreciate the time it has taken for you to give this.
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Review of

Brandon Lodge Care Home

from Clive L (Brother of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and myself reviewed all of the nursing homes within our area. After talking to the staff, management and support staff, I am confident that my sister is receiving the best care and treatment anywhere in the county. There may be better looking facilities, more modern etc. but the care is the
most important for my sister and myself and at Brandon Lodge the care is first class.
During our research, we saw some apauling care homes, they should visit Brandon Lodge to learn how care and dignity should be carried out and maintained.
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Review of

Marmaduke Street Care Home

from Laura B (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly welcome
Mum is happy & comfortable.
Clean environment
Management very personable.
Efficient when they noticed mum needed personal care.
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Review of

Marmaduke Street Care Home

from Ann K (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum arrived at Marmaduke June 24 she is non verbal, and bed bound. We find the staff and management very caring, we visit every day, but have no worries when leaving that mum is not being cared for Rooms are cleaned daily and mum always looks clean and cared for aswell, food always looks fresh and
carefully prepared. We as a family are very happy with marmadukes.
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Review of

Bennett House

from Trevor S (Husband of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was resident for 4 weeks for rehabilitation after hip fracture. My wife has mixed dementia. She was met by friendly staff and settled in. The staff were excellent everyone of them was patient, polite and caring through out her stay. She was fed properly and the food was very good, she put on
weight during her stay. The home is single storey, quite old but very clean and tidy. No glitz or glamour but the staff care for the residents.
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Review of

Bennett House

from T W (Niece of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My auntie was well cared for here, staff were always kind and caring and in my opinion, went beyond expectations, even painting my aunt's nails which she absolutely loved.
She also loved her meals. There always seem to be plenty of hot drinks available. There was even a member of staff engaging residents
in activities.
I was kept well informed of my aunt's care and the staff were also considerate to myself at a hard time.
I've never written a review before so you can tell I am pleased with the care that my aunt got.
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Review of

Glenarie Manor Nursing Home

from Stephen B (Brother of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found my brother's care home to be excellent for his care and support, for the treatment of his dignity, staff and management for support his cleanliness and help with drink and food. They have excellent safety and security and provide activities for him, overall I am happy for my brother to
be a resident at this care home.
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Awards / Recognitions (0)

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Frequently Asked Questions about Lotus Care Management Services Ltd

Costs for care homes owned by Lotus Care Management Services Ltd

Average costs per week for care homes owned by Lotus Care Management Services Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Lotus Care Management Services Ltd, based on 6 out of 19 settings.
Type of Care Provided Average Weekly Cost
Residential Care £893
Residential Dementia Care £902
Nursing Care £975
Nursing Dementia Care £1,000
All Care Types £895
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Lotus Care Management Services Ltd own?

Lotus Care Management Services Ltd own 19 Care Homes.

Which Lotus Care Management Services Ltd Care Homes have the highest review score?

Glenarie Manor Nursing Home, Finch Manor & Orchid Woodlands have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lotus Care Management Services Ltd to verify any information. View our terms and conditions.