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Lotus Care Management Services Ltd Locations (18)

 - Browse 18 Care Homes owned by Lotus Care Management Services Ltd
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Castle Dene
Wilton Village, Wilton Lane, Redcar TS10 4QY 
4 reviews
  • from £954 / week
  • 36 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Bridge House Residential Care Home
Topping Fold Road, Bury BL9 7NQ 
  • from £1,100 / week
  • 30 Rooms
Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Brookfield Care Home
High Street, Lazenby, Middlesbrough TS6 8DX 
7 reviews
  • from £883 / week
  • 30 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
The Villa
Park Avenue, Maddocks, Madeley, Telford TF7 5AE 
3 reviews
  • from £800 / week
  • 38 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Lotus Care Management Services Ltd Reviews (175)

Reviews posted for members of Lotus Care Management Services Ltd

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Review of

Finch Manor

from Sophie F (Granddaughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring with resident always quick with helping residents goes above and beyond for resident very clean place always cleaners cleaning round and are very talkative senior mangers are an amazing support to staff family and residents and help families while settling their loved ones into the care
home.
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Review of

Finch Manor

from D P (Daughter-in-law of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Finch Manor are helpful, supportive, understanding and have been a lifeline to not only my father in law but us as a family
They have helped us understand dementia better on days where it can be tough
It's nice to be able to breath a sigh of relief as the care is amazing and the staff
are very patient and caring and finally we don't
need to worry about safety
Best thing we ever did was support him coming here
Thank you so much
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Review of

Marmaduke Street Care Home

from Karen M (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Our experience with this 'care' home, I use the word 'care' loosely as there is no care, my mum was in this place for 6 months, she was bed bound, unable to attend to her personal care and struggled with feeding herself. She was left for long periods of time on her own, as a result of this sustained
pressure sores which became infected, although it was care planned for her to be turned every 2 hours this didn't happen, even when staff were prompted by family members. Trying to contact this place is a nightmare, nobody picks up, numerous times I would have to contact the EMI unit upstairs to then be transferred to the nurses office, poor in my opinion. Mums diet was poor, she deteriorated quickly over the months she was there, food was basically put in front of her and she was left to feed herself, bearing in mind she was unable to do this herself. I could go on and on but it won't bring my mum back, long story short avoid this place!
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Review of

Croxteth Park Care Home

from G G (Son of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of Croxteth Park Care Home. From the moment you walk in, its clear the staff truly care about residents. They look after my mum with genuine dignity, compassion and respect, which gives our family great peace of mind. The home itself is always well maintained and smells fresh
on every visit, which makes a big difference. The food is excellent, with a varied and thoughtful menu that residents seem to enjoy. One of the stand out features is the activites team. They do a fantastic job keeping residents engaged and entertained, organising everything from in home activites to day out on the bus, trips to local park and visits to nearby shops. The management team are very approachable and supportive. Overall I'm incredibly grateful for the care my mum receives here and would highly recommend Croxteth Park Care Home.
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Review of

Marmaduke Street Care Home

from C M (Wife of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
from the moment i met the manager Beverly i felt so at ease wurh ber and ths home, she was very caring and truthful. zhiwed us to a lovely rkom whi h became my husbands room, and all staff were cheerful and said hello. i fi d the carers are really nice znd tbeg di take care of him. he js well cared
for and i go home feeling conte knowing he his good hands. Either the admin or the manager always asks me how my visit was which i find comforting, Beverley is always happy to speak with me.
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Review of

Finch Manor

from Paula S (Daughter of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Lilly ward since mid-March this year, having been transferred there from hospital. I'll admit that I had some initial doubts after reading a few reviews, but I can honestly say I am so pleased that she is there. The staff are absolutely lovely and genuinely engaging with the residents.
The rooms are clean, comfortable, and welcoming, and residents are encouraged to personalise their space with their own belongings. I am always kept fully up to date with Mum's medical care, which gives me great peace of mind. Mum has a curved spine, and Lindsey, the Senior Manager, went above and beyond by getting her a recliner chair so Mum could sit comfortably-something I truly appreciate. Although I initially wanted to move Mum closer to me as I live in North Wales, I now feel that the distance is worth it. Knowing she is safe, comfortable, and so well cared for makes all the difference. I am grateful to the team at Finch Manor for the kindness and care they have shown.
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Review of

Finch Manor

from Catherine H (Daughter of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for about 4 years and I cannot think more highly of the staff and team members of Finch Manor. They really get to know and understand personally all their residents and ensure they are looked after. They have always been very good at keeping me informed about my mum as
I live down in Dorset so I have always felt reassured that mum is safe and cared for at all times. Regular assessments have always been updated to match mum's changing health issues. Sadly my Mum passed away on 14th March but she was not alone and cared for till the end and that leaves me great comfort. Even now the staff are being so kind to me whilst I am organising everything...they are asking am I OK and here if you need anything and that's so generous and kind. It's very challenging at times to look after other people's loved ones but I will be forever grateful that my mum was there at Finch Manor...bless you all and thank you.
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Review of

Bennett House

from Belinda A (Daughter of Resident) published on 3 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad received excellent care at Bennett House during his final weeks. The staff are like one big family and look after the residents like they are one of their own. The home may not be new but it's clean. warm and cosy and we are so thankful he was offered a place there on Jasmine. Dad was always
clean and shaved ( he hated stubble) and his dignity was maintained. Every single member of staff regardless of role always greeted us with a smile and hello and were always happy to answer our questions. My Mum was always kept fully informed of any changes. Thank you Lisa and team.
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Review of

Brandon Lodge Care Home

from C W (Son of Resident) published on 3 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and kindness given to my dad and family was excellent. From all who work at Brandon Lodge help was never pushed aside. Thank you all.
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Review of

Finch Manor

from Thomas W (Son of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was admitted to Bluebell ward in August for assessment and we visit 4 to 5 times per week and always find the place spotless , The staff are extremely friendly and cannot do enough for you, The in house laundry and kitchen are excellent , On the occasions of trips out they are well looked after
by staff who make sure they fully enjoy themselves I would not hesitate to recommend Finch Manor as it exceeds all our expectations of caring staff who you can be assured are doing all they can for your loved ones , leaving you with peace of mind when you cannot be there,
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Review of

Finch Manor

from Karl G (Son of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my Dad has been here the management, staff, and nurses have been excellent in caring for my Dad. My Dad can be aggressive due to his illness although the staff are brilliant looking after him and do keep me updated as frequently as they can. The food is of a good quality and his room is kept in
a tidy order and sanitary state. His personal care is of a high standard and his clothes are clean and fresh from the in-house laundry on a daily basis. It's reassuring to know my Dad is being cared for in a true professional manner, and overall I am very pleased and grateful for the standard of care my Dad is receiving.
Reply from Jay Patel, Owner at Finch Manorthank you for your feed back and we continue to strive to support / work along with service users and families for best person centred care
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Review of

Marmaduke Street Care Home

from L R (Daughter of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My experience with this care home
Evening and weekend staff not supervised enough,care for my mum is awful at these times, unfortunately the day staff are let down by evening and weekend staff who come and go at the nod of a head,residents can't rely on them for personal care .
Would be helpful if
they could understand English as well.
Furious with my mum's care
Really don't know what we're paying for apart from shelter and meals
Very annoyed family members
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Review of

Ellerslie Court

from Lizabeth T (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have new staff and new manager since February. But we can see all the new ideas and care plan coming together. The home is friendly and a caring feel.
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Review of

Ellerslie Court

from Lorna C (Mother of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I am deeply disappointed with the standard of care at Ellerslie Court. Basic needs are frequently neglected. Residents often wait excessively long for assistance after ringing the bell, sometimes resulting in accidents. It's heartbreaking to see individuals left wet and uncomfortable after showering
due to lack of timely support.
Communication is poor-residents are not listened to, and their concerns are routinely dismissed. The food quality is substandard and lacks variety or nutritional value. The lift is constantly out of order, leaving residents confined to their rooms for extended periods, which is both isolating and unacceptable.
This environment does not reflect the dignity and respect that vulnerable individuals deserve. I sincerely hope improvements are made urgently.
Reply from Jay Patel, Owner at Ellerslie CourtThank you for taking the time to share your feedback. We are extremely disappointed to hear that your experience does not reflect the high standards of care and support we are committed to providing.At Ellerslie, the well-being and satisfaction of our residents and their families are of utmost importance. We continuously monitor and evaluate our services through regular satisfaction surveys, which consistently show high levels of appreciation for the care, support, and overall experience we offer.Nevertheless, we take all feedback seriously and would welcome the opportunity to discuss your concerns in more detail. Your insights are valuable to us, and we are committed to addressing any specific issues to ensure the best possible experience for all our residents.Please feel free to contact us directly, so we can understand more about your concerns and work together towards a resolution.
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Review of

Raleigh Court - Care Home

from S C (Son of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is as far as I see is always treated with care and dignity. The whole staff I see have great manners, always polite. I personally think the whole staff here, from front of house, managers, carers, activities, nurses and handy man are superb with my mam. 10+
Reply from Becky Evans, Home Manager at Raleigh Court - Care HomeThank you so much for your kind words and glowing feedback. We're truly delighted to hear that your mam is being treated with the care and dignity she deserves. It means a great deal to the whole teamfrom our front of house and managers to the carers, nurses, activities staff and handymanto know their efforts are appreciated. Well be sure to pass on your lovely comments to everyone involved. Your support is incredibly valued.
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Review of

Orchid Woodlands

from J F (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was in a bad way when I put him into the care home. He has lots of problems along with his dementia. The care he has received is amazing; he looks like a different man. He is clean, loves his food, takes part in lots of activities, and most importantly, he is very happy. The staff are amazing
with him, and I am so happy I chose this care home for him. Very hard-working friendly staff who have time for you as well.
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Review of

Raleigh Court - Care Home

from Chantelle K (Granddaughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
my nan seems as happy as can be here at Raleigh court. All Staff are all polite and go above and beyond to help. Really friendly and helpful always offer my children crisps chocolate drinks to keep them entertained as can be a boring place for children. Always meet my nans needs. Always put things on
for families to enjoy with their loved ones. Thanks for making my nan smile through these past two years that have been hard for her and us!
Reply from Becky Evans, Home Manager at Raleigh Court - Care HomeThank you so much for your wonderful feedback. Its heartening to hear that your nan is happy at Raleigh Courther smile truly means everything to us.Were also so pleased that you and your children feel welcome when you visit. Our team always tries to make families feel at home, and its lovely to know the little toucheslike snacks for the kidsmake a difference.Its been our privilege to care for your nan over the past two years, especially through challenging times, and were so grateful for your kind words and support. Well be sure to share your message with the whole teamtheyll be thrilled to hear it.
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Review of

Raleigh Court - Care Home

from J D (Daughter of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents were in Raleigh Court during tbe last few months of their lives. They were treated with respect and dignity. The staff were caring and friendly and fostered a family atmosphere with parties and fun activities for residents. Following a severe stroke my Mum needed round-the-clock nursing care
which was provided by the amazing team. I live 200 miles away and the nurses helped by doing regular phone and video calls so I could keep in touch with mum and dad. I am very grateful to the manager and her team for all they did for my parents and for me during a very difficult time.
Reply from Becky Evans, Home Manager at Raleigh Court - Care HomeThank you so much for your kind and thoughtful words. It was a true privilege to care for your parents during their final months, and were deeply touched to know that you felt supported throughout such a difficult time.Were proud that your mum and dad were treated with the dignity, respect, and warmth they deserved, and that the team helped create a family atmosphere filled with compassion and connection. Its especially meaningful to hear that the video and phone calls helped bridge the distance and allowed you to stay close, even from 200 miles away.Your gratitude means the world to the whole team, and we will be sure to share your message with everyone here at Raleigh Court.
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Review of

Ash Cottage

from L J (Brother of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my sister regularly and am kept informed by the staff by phone if necessary. She is hard of hearing and confused but well looked after and with a good appetite. During the 3 years of her stay many improvements have been made to the home, especially with regard to entertainment, activities and
decorating. I am confident that she is safe and warm.
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Review of

Finch Manor

from B H (Son of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently became a long term resident in Finch Manner. From day one i have found all the staff helpful and attentive for the care of my mum, and helpful in relaying of information concerning care.
Mum, spaces and kitchen always clean and fresh looking,
All staff have made me feel welcome.
Her
room is a tad sad looking, bathroom in prearticular, But this is a small grip,
First time i have ever had direct Delings with a care home. the management have been fantastic there support has been a huge help during mum transition.
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Frequently Asked Questions about Lotus Care Management Services Ltd

Costs for care homes owned by Lotus Care Management Services Ltd

Average costs per week for care homes owned by Lotus Care Management Services Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Lotus Care Management Services Ltd, based on 7 out of 18 settings.
Type of Care Provided Average Weekly Cost
Residential Care £967
Residential Dementia Care £936
Nursing Care £975
Nursing Dementia Care £1,000
All Care Types £967
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Lotus Care Management Services Ltd own?

Lotus Care Management Services Ltd own 18 Care Homes.

Which Lotus Care Management Services Ltd Care Homes have the highest review score?

Glenarie Manor Nursing Home, Finch Manor & Croxteth Park Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lotus Care Management Services Ltd to verify any information. View our terms and conditions.