Only the locations & reviews in Merseyside for Lotus Care Management Services Ltd are showing below.
View the details of all 17 locations (with 191 reviews) owned by Lotus Care Management Services Ltd
15 Aigburth Drive, Sefton Park, Liverpool L17 4JG
"I have found my brother's care home to be excellent for his care and support, for the treatment of his dignity, staff and management for…" Read all 5 reviews
Glenarie Manor Nursing Home in Liverpool gives residents a safe, secure, social place to live. Operated by Lotus Care Management Services, the home supports people living with complex mental health needs and provides accommodation with nursing… Read more about Glenarie Manor Nursing Home
Finch Lea Drive, Liverpool L14 9QN
"My mum recently became a long term resident in Finch Manner. From day one i have found all the staff helpful and attentive for the care of…" Read all 22 reviews
Finch Manor provides general nursing services to older people, as well as specialist care for dementia. A key worker system is in place to ensure that each residents has their individual needs met, with regular assessments. The home has built up its… Read more about Finch Manor
Altcross Moss Way, Croxteth, Liverpool L11 0BS
"My mum had her 80th birthday party recently in the care home. We organised entertainment, in the afternoon for all to enjoy. Bingo, live…" Read all 45 reviews
Croxteth Park care home in Liverpool gives people care and support in a welcoming home. Trained, friendly staff treat care home residents with dignity and respect at all times. A wide variety of activities to suit residents' interests are organised… Read more about Croxteth Park Care Home
13 Marmaduke Street, Liverpool L7 1PA
"Our mum arrived at Marmaduke June 24 she is non verbal, and bed bound. We find the staff and management very caring, we visit every day,…" Read all 10 reviews
Aaron Lodge is dedicated to helping forty-eight residents achieve a good quality of life, within a warm and caring environment that respects personal choice, comfort and freedoms. All care assistants and clinical leads are highly trained and committed… Read more about Marmaduke Street Care Home
38 Westcliffe Road, Southport PR8 2BT
"We have new staff and new manager since February. But we can see all the new ideas and care plan coming together. The home is friendly and…" Read all 2 reviews
Vitalise Ellerslie Court is part of a national charity, known for its work in helping those in need of respite care and making a difference to the lives of adults with a physical disability. By recruiting a team of compassionate volunteers, the home… Read more about Ellerslie Court
Beechwood Road, Aigburgh, Liverpool L19 0QL
"My mum has been in Cressington Court for nearly two years. I cannot thank the friendly staff enough for my mum's last week alive. They…" Read all 13 reviews
Cressington Court in Liverpool is a care home offering 56 rooms in a social and welcoming home. The care home has a team of trained compassionate staff caring for people with dementia, physical disabilities, frailty and old age. The staff ensure… Read more about Cressington Court
Thank you for taking the time to share your feedback. We are extremely disappointed to hear that your experience does not reflect the high standards of care and support we are committed to providing.At Ellerslie, the well-being and satisfaction of our residents and their families are of utmost importance. We continuously monitor and evaluate our services through regular satisfaction surveys, which consistently show high levels of appreciation for the care, support, and overall experience we offer.Nevertheless, we take all feedback seriously and would welcome the opportunity to discuss your concerns in more detail. Your insights are valuable to us, and we are committed to addressing any specific issues to ensure the best possible experience for all our residents.Please feel free to contact us directly, so we can understand more about your concerns and work together towards a resolution.
Thanks for your lovely feedback, and we appreciate the time it has taken for your feedback.
My sister is clean and cared for the home itself is also clean and the cleaning staff are also very friendly. There is never an issue to have things sorted if you have a problem overall, I find Finch Manor to be a good nursing home and I don't find any issues at all.
Thank you so much for your review. The team and I here at Finch appreciate the time it has taken to complete this. We, as a team, continue to work close with families and friends as well as service users to promote the best care possible.
Thanks for your feedback - we appreciate your positive feedback and appreciate the time it has taken for you to give this.
Thank you so much for taking the time to leave such a positive review for Marmaduke Street Care Home. We truly appreciate your kind words and are delighted to hear that your experience with us has been a positive one. It's always our goal to provide the best possible care, and feedback like yours motivates us to continue our work with dedication and passion. Thank you from all at Lotus Care Marmaduke Street!
Dear Joseph, on behalf of everyone at Glenarie Manor, I would like to sincerely thank you for taking the time to leave such a positive review. We are delighted to hear that your experience with us has been so fulfilling and that our team has made a meaningful difference. Your kind words truly motivate us to continue providing the best possible care and service to all our residents. If there's anything further we can do or if you have any suggestions, please don't hesitate to reach out. Many thanks from all at Lotus Care Glenarie Manor.
All feedback is extremely important to us and we’re sorry to hear about your concerns regarding poor management and safeguarding issues. We take all feedback seriously and always welcome the opportunity to meet with resident’s families to discuss any concerns they may have at the earliest opportunity to enable any concerns to immediately be addressed. However, upon review, we have been unable to find a record of any complaint, or details of any issues raised previously but should you wish to provide us with any emails you have sent raising any concerns previously or further information, then we will be more than happy to undertake a more thorough investigation of your complaint. A new Home Manager has recently been appointed who has an open-door policy. We are sorry that you did not have a positive experience and we wish you and your family the very best for the future but, team Marmaduke work hard to ensure that all our residents have the highest levels of care.
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