Care Homes Owned by Lotus Care Management Services Ltd in Lancashire

I visit my sister regularly and am kept informed by the staff by phone if necessary. She is hard of hearing and confused but well looked after and with a good appetite. During the 3 years of her stay many improvements have been made to the home, especially with regard to entertainment, activities and decorating. I am confident that she is safe and warm.

We would not fail to recommend this home to friends and family.

The staff are always on hand to talk to if you have any concerns and will always take time to explain anything you want to know. Thanks again to everyone at the home for looking after my Mother-in-Law so well in the time she spent there.

I am happy with how my Grandmother has settled in and feel reassured that she is well looked after.

The staff are very caring and friendly making all the residents feel at home. The food is tasty and just like my Mum is used to eating at home. In the 6 weeks that my Mother has been a resident, she has made a remarkable turnaround in her health and general well-being. For someone who we did not think would ever settle in a home, she has settled brilliantly. She has been prompted to be more sociable and has responded beyond my wildest hopes. The décor and building are being refurbished. I can not recommend this home enough for the way it has helped my mother.

My mother stays regularly at Ash Cottage for respite, ranging from weekends to two weeks holiday stays. She always receives excellent care and is very happy there. Mum has been in many homes for respite stays over the last four years and Ash Cottage is simply the best. The staff are caring and very attentive and always do everything they can to help. Meals are excellent and making mum something different to everyone else is never too much trouble. I cannot recommend them highly enough.