26 - 28 Crow Woods, Edenfield, Ramsbottom, Bury BL0 0HY
Owner: Lotus Care (Ash Cottage) Ltd
Person in charge: Yvonne Shaw (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users
Registered Care Categories*: Dementia • Old Age
Single Rooms: 16
Shared Rooms: 4
Rooms with ensuite WC: 5
Weekly Charges Guide: Personal Care Single £410 – £420 , Personal Care Shared (per person) from £400 (These prices are only a guideline, please contact Ash Cottage to find out the exact price for your requirements.)
Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Ash Cottage: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.3 (maximum of 10) for Ash Cottage is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Ash Cottage in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.678 for Ash Cottage is calculated as follows: ( (41 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.678
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.667 Points relating to the number of positive Reviews for Ash Cottage is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.8 Target = 0.417
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Ash Cottage has a Review Score of 8.3 (8.345) from 5 Reviews
Review submitted from a Postal Card by Julian (Son of Resident) on Monday 13 November 2017. Relates to November 2017.
This is a lovely small care home and just what we were looking for, for mum. The staff really genuinely care for the clients and everyone is treated with dignity. The food always smells great and I often wish I was staying for dinner.
The only negative is the property and grounds could benefit from the owners spending a little more money on them.
We would not fail to recommend this home to friends and family.
How likely would you be to recommend Ash Cottage? Extremely Likely
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Review submitted from a Website Submission by Ann S (Daughter-in-law of Resident) on Monday 10 July 2017. Relates to July 2017.
My Mother-in-Law was a resident of Ash Cottage and we would like to say a big thank you to all the staff who looked after her. They care about the residents in the home and spend time talking to them, making them feel like they still matter. It was for that reason we picked Ash Cottage. In the time my Mother-in-Law was there she was treated with kindness which to us was very important.
The staff are always on hand to talk to if you have any concerns and will always take time to explain anything you want to know. Thanks again to everyone at the home for looking after my Mother-in-Law so well in the time she spent there.
How likely would you be to recommend Ash Cottage? Likely
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Review submitted from a Website Submission by Kelly O (Granddaughter of Resident) on Tuesday 25 April 2017. Relates to January 2017.
My Grandmother moved here a few months ago after she had become very unwell. It was a very worrying time but the staff were very kind and patient and helped her to settle in. They took the time to reassure my Grandmother as well as myself and I felt confident leaving her in their care. I visited her a couple of months after her arrival and could see such a big improvement in her overall physical and mental health. She had even formed a strong bond with a couple of the staff members which was lovely to see. The residents are provided with hot, home-cooked familiar meals each day as well as regular cups of tea, which is a real home comfort.
I am happy with how my Grandmother has settled in and feel reassured that she is well looked after.
How likely would you be to recommend Ash Cottage? Likely
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Review submitted from a Website Submission by Elaine B (Daughter of Resident) on Tuesday 20 December 2016. Relates to December 2016.
The staff are very caring and friendly making all the residents feel at home. The food is tasty and just like my Mum is used to eating at home. In the 6 weeks that my Mother has been a resident, she has made a remarkable turnaround in her health and general well-being. For someone who we did not think would ever settle in a home, she has settled brilliantly. She has been prompted to be more sociable and has responded beyond my wildest hopes. The décor and building are being refurbished. I can not recommend this home enough for the way it has helped my mother.
How likely would you be to recommend Ash Cottage? Extremely Likely
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Review submitted from a Postal Card by Tracy L (Daughter of Resident) on Wednesday 4 November 2015. Relates to October 2015.
My mother stays regularly at Ash Cottage for respite, ranging from weekends to two weeks holiday stays. She always receives excellent care and is very happy there. Mum has been in many homes for respite stays over the last four years and Ash Cottage is simply the best. The staff are caring and very attentive and always do everything they can to help. Meals are excellent and making mum something different to everyone else is never too much trouble. I cannot recommend them highly enough.
How likely would you be to recommend Ash Cottage? Extremely Likely
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