1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Lotus Care Management Services Ltd
  4. Locations Owned by Lotus Care Management Services Ltd in Cleveland & Teesside

Care Homes Owned by Lotus Care Management Services Ltd in Cleveland & Teesside

Jobs
  • Care Homes Owned by Lotus Care Management Services Ltd in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for Lotus Care Management Services Ltd are showing below.

View the details of all 19 locations (with 200 reviews) owned by Lotus Care Management Services Ltd

Are you responsible for the marketing of Lotus Care Management Services Ltd? View your Advertising Options

Lotus Care Management Services Ltd Locations in Cleveland & Teesside (3)

 - Browse 3 Care Homes owned by Lotus Care Management Services Ltd in Cleveland & Teesside
List View
Map View
Sort By
Brookfield Care Home
High Street, Lazenby, Middlesbrough TS6 8DX 
7 reviews
  • from £883 / week
  • 30 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Castle Dene
Wilton Village, Wilton Lane, Redcar TS10 4QY 
4 reviews
  • from £954 / week
  • 36 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Lotus Care Management Services Ltd Reviews in Cleveland & Teesside (14)

Reviews posted for members of Lotus Care Management Services Ltd

Overall Experience
  • 13
  • 0
  • 0
  • 1
  • 0
Date Published
  • 14
  • 0
  • 0
  • 0
  • 14
Reviewer Connection to Lotus Care Management Services Ltd
  • 9
  • 2
  • 1
  • 1
  • 1
Review of

Brookfield Care Home

from Pat G (Wife of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A caring environment. Staff are brilliant and care about families. My husband was a resident for 12 months and end-of-life care was exceptional. Nothing was too much trouble and all the staff and manager were always caring and helpful.
Reply from Alison Stobbs, General Manager at Brookfield Care HomeThank you so much for your kind words and review. The manager and staff are dedicated in providing the best care for each individual and their loved ones.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Brookfield Care Home

from Craig T (Son of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant little nursing home, all staff are very friendly and keep you informed about your family member, clean spacious rooms, with very good daily meals. I was dead against putting my mother in a nursing home but couldn't fault this one, I knew she was getting very well looked after, highly recommend
it.
Reply from Alison Stobbs, General Manager at Brookfield Care HomeThank you for your review. I will ensure that all the team at Brookfield are informed. They all work so hard and care so much, they will be over the moon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Brookfield Care Home

from Julia B (Daughter of Resident) published on 3 September 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
The food is not nutritious, my father was offered a dried piece of quiche about an inch wide with beans. Residents not treated with dignity or respect. First floor has an awful odour. Staff clearly have no understanding of dementia. Would not recommend this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The White House Care Home

from Kara P (Granddaughter of Resident) published on 13 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been a resident here for a few months now and she really enjoys being here. The activity coordinator is fantastic and there are always activities for the residents to do. Days out are organised regularly which my nan always enjoys. The staff are helpful and friendly and the room my nan is
in is lovely. It's great that they keep us updated on what's been happening and there is always plenty of pictures and videos to watch which is lovely to see how happy and settled my nan is. A wonderful home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The White House Care Home

from Kate F (Daughter of Resident) published on 13 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living abroad as I do, it is very comforting and reassuring to know that my father is in such good hands. The staff are wonderful and make him feel so special. Their patience and kindheartedness is one of a kind. I have never heard a harsh word spoken, even in such challenging circumstances. I have
nothing but admiration for the carers, and really don't know what we would have done without them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Castle Dene

from M C (Daughter of Resident) published on 10 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Castle Dene in July 2018 as she had not settled well at another local residential care home. She settled at Castle Dene instantly, which as a family we found extremely reassuring.


As well as the more 'standard' stuff - good safety, robust care plans, home cooked food, well-trained

staff etc, the team have really got to know Mum. There are many examples of this but here's a recent one: the staff know that Mum likes to wear costume jewellery, with her particular favourite being a 3 stringed pearl necklace. After this got broken recently I began looking for a replacement. In the meantime, a member of the team had taken the necklace home and re-strung the pearls as they knew they were important to her. So thoughtful.


We are so impressed with the management and staff's dedication and attention to detail. Castle Dene has a real 'homely' feel and all of the staff (carers, cooks, laundry assistants) are totally committed to the care and dignity of the residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Brookfield Care Home

from Rosalind M (Daughter of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came to Brookfield in January 2018, initially for respite, after a fall which resulted in a broken hip and being wheelchair bound. Dad settled almost immediately and extended his stay which is now his permanent residence. This is all thanks to the dedication and care from all of the staff that
work here. He can now walk again and is steadily gaining weight. We, as his family, are all made welcome too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Castle Dene

from Jennifer S (Daughter of Resident) published on 13 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Castle Dene Nov 16-June 18 when she sadly passed away. She was well looked after by caring staff and had good food. Laundry and cleaning staff are lovely and mum also had a close bond to a lovely senior carer.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Castle Dene

from K O (Daughter of Resident) published on 14 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Castle Dene is a lovely home. All the staff are very welcoming. It is situated in beautiful surroundings.
I'd definitely recommend this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Brookfield Care Home

from Stephanie S (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fabulously well run caring environment. The staff are just wonderful, nothing too much trouble or effort. Residents well fed with a varied diet and a great, fantastic array of dishes. My Dad said, "I didn't think a home would be like this". We are delighted.
Reply from alison endrodi, General Manager at Brookfield Care HomeThank you for your comments, I will make sure the staff know how much they are valued and that your Dad is happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Castle Dene

from D M (Husband of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I consider Castle Dene an excellent care provider. The staff are friendly, helpful with nothing being too much trouble to them. They not only look after my Wife but extend their care and love to the whole family
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Brookfield Care Home

from M H (Daughter of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly caring staff taking care of each resident and caring for their needs individually.
The management and staff are so good with communication for residents and family members. All questions and queries are dealt with promptly and if a solution is not reached the same day it is always followed
up and dealt with as quickly as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Brookfield Care Home

from Zoe T (Granddaughter of Resident) published on 22 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and I were looking for some respite care or my nana who was diagnosed with terminal cancer. We both went to the care home to look around and the manager gave us a tour. The manager explained to us about the home and about the care and support that will be delivered. The information was useful.
Whilst at the home we observed the staff interacting with the people and we saw laughter/banter between everyone in the lounge. People appeared happy and well cared for. The home was clean and didn't have any foul smells.
Prior to going into Brookfield, we had visited three other homes and Brookfield was by far the best.
The family and I were very reluctant to use a care home due to everything you see on the news and social media, however, my views have changed and would recommend anyone to go check this home out. Unfortunately, my nan had deteriorated and required nursing care which Brookfield did not cater for so we took Nan home to care for as a family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The White House Care Home

from Patti S (Daughter of Resident) published on 15 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having been a resident at The White House for some time my mother experienced a stroke and was admitted to hospital. After a week she returned to The White House to be nursed until she passed away a week later.
The care, sensitivity, kindness and support provided to my mother and to the family was
outstanding. My mother was in the best place we could have asked for. We could not have asked for better at such a sad time. This care home is an outstanding home and I would highly recommend it.
Reply from Alison Endrodi, General Manager at The White House Care HomeThank you for such kind words, we are very proud of The White House as we are of all SSL Healthcare Homes. It is always good to receive reviews and have the knowledge that we care not only for the person but for their family too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lotus Care Management Services Ltd to verify any information. View our terms and conditions.