Care Homes Owned by Lotus Care Management Services Ltd in Shropshire

I get regular updates and any issues are dealt with.

My Dad received excellent care at Bennett House during his final weeks. The staff are like one big family and look after the residents like they are one of their own. The home may not be new but it's clean. warm and cosy and we are so thankful he was offered a place there on Jasmine. Dad was always clean and shaved ( he hated stubble) and his dignity was maintained. Every single member of staff regardless of role always greeted us with a smile and hello and were always happy to answer our questions. My Mum was always kept fully informed of any changes. Thank you Lisa and team.

My wife was resident for 4 weeks for rehabilitation after hip fracture. My wife has mixed dementia. She was met by friendly staff and settled in. The staff were excellent everyone of them was patient, polite and caring through out her stay. She was fed properly and the food was very good, she put on weight during her stay. The home is single storey, quite old but very clean and tidy. No glitz or glamour but the staff care for the residents.

I've never written a review before so you can tell I am pleased with the care that my aunt got.

The CQC must walk around with Rose Tinted Glasses.

I am at a loss how CQC rated it as good in May this year.

The care here is exceptional. Mum loves living there and feels safe there. The carers go above and beyond looking after Mum. The meals are excellent and Mum is encouraged to eat well. When visits were allowed, they were well planned.

Well done to everyone in coping so well in difficult times and when there have been so many additional challenges for care homes as outlined on the news.

The Villa has been my dad's home for 1 year. I have looked after my dad many many years until he had a stroke and went into The Villa. He settled and has been looked after wonderfully. I myself visit daily and I class the staff and people who live there as my extended family. I only hope that when I need care I go to such a caring loving place. The manager shines in her job.