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Care Provided by Bennett House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact us for more information.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority
Good to Know
Group / Owner
- Lotus Care Management Services Ltd
- Private Owned
Person in charge
- Lisa Johnston(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1987
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (45)
Visiting
- No restriction on visiting times, all the home ask is if you could please avoid meal times so the residents can enjoy their dining experience
Parking
- Car park at front of building
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Bennett House Reviews (6)
8.4
Bennett House has a Review Score of 8.4 (8.436) out of 10, based on 4 reviews in the last 2 years.
Over all time Bennett House has 6 reviews.
Filter Reviews
Overall Experience
Date Published
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Review from Rach B (Daughter of Resident) published on 26 June 2026 Submitted via Website•
Overall Experience
Bennet House is like visiting the family. The staff are friendly and welcoming, they know their visitors by name and check in on how they are too.
Mum has excellent care and always clean and presentable. They know her interests and her love for a cuppa.
Mum has excellent care and always clean and presentable. They know her interests and her love for a cuppa.
I get regular updates and any issues are dealt with.
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Review from Belinda A (Daughter of Resident) published on 3 April 2026 Submitted via Website•
Overall Experience
My Dad received excellent care at Bennett House during his final weeks. The staff are like one big family and look after the residents like they are one of their own. The home may not be new but it's clean. warm and cosy and we are so thankful he was offered a place there on Jasmine. Dad was always clean and shaved ( he hated stubble) and his dignity was maintained. Every single member of staff regardless of role always greeted us with a smile and hello and were always happy to answer our questions. My Mum was always kept fully informed of any changes. Thank you Lisa and team.
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Review from Trevor S (Husband of Resident) published on 31 January 2025 Submitted via Website•
Overall Experience
My wife was resident for 4 weeks for rehabilitation after hip fracture. My wife has mixed dementia. She was met by friendly staff and settled in. The staff were excellent everyone of them was patient, polite and caring through out her stay. She was fed properly and the food was very good, she put on weight during her stay. The home is single storey, quite old but very clean and tidy. No glitz or glamour but the staff care for the residents.
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Review from T W (Niece of Resident) published on 30 January 2025 Submitted via Website•
Overall Experience
My auntie was well cared for here, staff were always kind and caring and in my opinion, went beyond expectations, even painting my aunt's nails which she absolutely loved.
She also loved her meals. There always seem to be plenty of hot drinks available. There was even a member of staff engaging residents in activities.
I was kept well informed of my aunt's care and the staff were also considerate to myself at a hard time.
She also loved her meals. There always seem to be plenty of hot drinks available. There was even a member of staff engaging residents in activities.
I was kept well informed of my aunt's care and the staff were also considerate to myself at a hard time.
I've never written a review before so you can tell I am pleased with the care that my aunt got.
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Review from Jeanette M (Daughter of Resident) published on 24 March 2021 Submitted via Website•
Overall Experience
The care here is exceptional. Mum loves living there and feels safe there. The carers go above and beyond looking after Mum. The meals are excellent and Mum is encouraged to eat well. When visits were allowed, they were well planned.
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Review from Sharon W (Daughter of Resident) published on 27 July 2020 Submitted via Website•
Overall Experience
I would like to compliment all the staff at Bennett House for how they have handled the recent Coronavirus situation. During this stressful time I am grateful that the home locked down early and then communicated promptly with me due to testing and visiting. When my father was tested staff handled the situation sensitively and fortunately tests came back negative.
My father has dementia so it was important to keep in touch and this was done over the phone, although he was encouraged, and helped, to write me a letter and naturally I sent letters, photos and family news.
The home is caring, clean and communicates well with me. My father has been in the home over 18 months now and I am reassured that he safe, secure and well looked after. This gives me peace of mind.
My father has dementia so it was important to keep in touch and this was done over the phone, although he was encouraged, and helped, to write me a letter and naturally I sent letters, photos and family news.
The home is caring, clean and communicates well with me. My father has been in the home over 18 months now and I am reassured that he safe, secure and well looked after. This gives me peace of mind.
Well done to everyone in coping so well in difficult times and when there have been so many additional challenges for care homes as outlined on the news.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 May 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
There are no upcoming events for Bennett House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bennett House.
Accreditations
There are no accreditations posted yet for Bennett House.
Meet the Team (0)
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Frequently Asked Questions about Bennett House
What types of Care is Bennett House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bennett House have?
There are 45 Single Rooms.
What are the Facilities & Services at Bennett House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bennett House to the centre of Telford?
2.8 mile(s) as the crow flies, distance by road may be significantly further.
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