Care Homes Owned by Lotus Care Management Services Ltd in East Riding of Yorkshire

Thank you so much for your kind words and glowing feedback. We're truly delighted to hear that your mam is being treated with the care and dignity she deserves. It means a great deal to the whole teamfrom our front of house and managers to the carers, nurses, activities staff and handymanto know their efforts are appreciated. Well be sure to pass on your lovely comments to everyone involved. Your support is incredibly valued. Read less

Thank you so much for your wonderful feedback. Its heartening to hear that your nan is happy at Raleigh Courther smile truly means everything to us.Were also so pleased that you and your children feel welcome when you visit. Our team always tries to make families feel at home, and its lovely to know the little toucheslike snacks for the kidsmake a difference.Its been our privilege to care for your nan over the past two years, especially through challenging times, and were so grateful for your kind words and support. Well be sure to share your message with the whole teamtheyll be thrilled to hear it. Read less

Thank you so much for your kind and thoughtful words. It was a true privilege to care for your parents during their final months, and were deeply touched to know that you felt supported throughout such a difficult time.Were proud that your mum and dad were treated with the dignity, respect, and warmth they deserved, and that the team helped create a family atmosphere filled with compassion and connection. Its especially meaningful to hear that the video and phone calls helped bridge the distance and allowed you to stay close, even from 200 miles away.Your gratitude means the world to the whole team, and we will be sure to share your message with everyone here at Raleigh Court. Read less

Thank you for sharing your experience with us. We're delighted to hear that Raleigh Court Care Home provided such caring and supportive service for your aunt. Our staff takes great pride in creating a warm and friendly atmosphere, and we're glad to hear that you found them to be helpful and accommodating. It's wonderful to know that your aunt enjoyed the various activities and that she was treated with kindness and respect during her time with us. We appreciate your kind words and thank you for entrusting us with her care. Read less

Thank you for your valued feedback. Feedback is imperative for us to continuously improve the services we offer. Our main food partner visited us this week and we have reviewed our menu adding some new lines to our menus. Following a tasting session, all feedback was positive. Our activity co-ordinators try to offer varied, tailored activity sessions. Following your feedback, I will ensure more physical activities are added to our schedule. Read less