Care Homes Owned by Lotus Care Management Services Ltd in East Riding of Yorkshire

Having never been to this establishment, I found the staff, and surrounding area, including the actual home, impressive. Well done!

My mam is as far as I see is always treated with care and dignity. The whole staff I see have great manners, always polite. I personally think the whole staff here, from front of house, managers, carers, activities, nurses and handy man are superb with my mam. 10+

my nan seems as happy as can be here at Raleigh court. All Staff are all polite and go above and beyond to help. Really friendly and helpful always offer my children crisps chocolate drinks to keep them entertained as can be a boring place for children. Always meet my nans needs. Always put things on for families to enjoy with their loved ones. Thanks for making my nan smile through these past two years that have been hard for her and us!

My parents were in Raleigh Court during tbe last few months of their lives. They were treated with respect and dignity. The staff were caring and friendly and fostered a family atmosphere with parties and fun activities for residents. Following a severe stroke my Mum needed round-the-clock nursing care which was provided by the amazing team. I live 200 miles away and the nurses helped by doing regular phone and video calls so I could keep in touch with mum and dad. I am very grateful to the manager and her team for all they did for my parents and for me during a very difficult time.

Lots of various activities for the residents. My aunt was treated with kindness and respect. Thank you to the Raleigh Court Care Home staff.

Overall, satisfied with the home however would like to see more variety with the food and more activities. Whilst I know that physical movement is limited, some physical exercise would be helpful. Find communication with nursing staff, caring staff and management is very good and helpful.