Commercial Street, Brandon, Durham DH7 8PH
Brandon Lodge Care Home is located in Brandon Village just outside of Durham.
The home has good transport links into the centre of Durham for residents who wish to take in the local culture.
Brandon Lodge is a modern, two-storey home with light and airy spaces throughout. Residents have a choice of three lounges to choose from for relaxing and socialising whenever they please.
The home offers various care depending on each individual's needs. Residential care and nursing care are available here for both short and long periods of time.
Group: Four Seasons Health Care
Person in charge: Jan Mallan (Home Manager)
Local Authority / Social Services: Durham County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 38 Service Users
Registered Care Categories*: Old Age • Physical Disability
Admission Information: Ages 65+.
Single Rooms: 38
Rooms with ensuite WC: 37
Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room
Latest Care Quality Commission* Report on Brandon Lodge Care Home: click here
Brandon Lodge Care Home has a Review Score of 6.9 (6.882)
The Review Score of 6.9 (maximum of 10) for Brandon Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Brandon Lodge Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.75 for Brandon Lodge Care Home is calculated as follows: ( (1 Excellents x 5) + (7 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 12 Ratings = 3.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.132 Points relating to the number of positive Reviews for Brandon Lodge Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.6 Target = 0.132
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Colin H (Son of Resident) on Monday 5 June 2017. Relates to May 2017.
Mother seems quite happy most of the time though is reluctant to mix with fellow residents. She seems to smell of urine most of the time and I wonder if she is changed enough. She also seems to wear the same clothes too often. Overall, good care, very good food. Trips out occasionally may be a good idea?
How likely would you be to recommend Brandon Lodge Care Home? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Excellent
Safety / Security: Satisfactory
Value for Money: Satisfactory
Charlotte Jackson, Marketing Assistant at Brandon Lodge Care Home responded to this review on 22 Jun 2017:
Thank you for taking the time to leave us your feedback and it is lovely to hear that your mother is happy and receives good care. The Home Manager or Regional Manager at Stobhil care home would welcome discussing your concerns with you so that we can resolve these with you.
You can also visit https://www.fshc.co.uk/feedback-on-our-homes/ for additional information on providing feedback about our care homes.
There are currently no awards/recognitions posted yet for Brandon Lodge Care Home
There are currently no Care Home Idol entrants who have performed at Brandon Lodge Care Home