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Brandon Lodge Care Home has a Review Score of 8.6 (8.588) out of 10, based on 3 reviews in the last 2 years.
Over all time Brandon Lodge Care Home has 25 reviews.
My mum likes the home, however, I feel that it is short staffed and they don't have time to help her with her mobility (walking along the corridor). The rooms are small and in need of decorating. The food is good and families are encouraged to join in with events and activities. I would still...
My mum likes the home, however, I feel that it is short staffed and they don't have time to help her with her mobility (walking along the corridor). The rooms are small and in need of decorating. The food is good and families are encouraged to join in with events and activities. I would still recommend the home as my mum feels well looked after and safe and it's she who lives there.
Thank you for your comments about your recent experience at Brandon Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
The nurses/carers have become friends to the family. Always keeping us updated.
The nurses/carers have become friends to the family. Always keeping us updated.
Thank you, Carly, for your comments about your recent experience at Brandon Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...
Thank you, Carly, for your comments about your recent experience at Brandon Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
I have no complaints about the care and overall standards.
I have no complaints about the care and overall standards.
Thank you, Colin, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
At times, it does seem understaffed as the buzzers continue to ring and also more activities are needed for the residents to keep the boredom at bay.
At times, it does seem understaffed as the buzzers continue to ring and also more activities are needed for the residents to keep the boredom at bay.
Thank you, Anne, for your comments about Brandon Lodge Care Home. We appreciate you taking the time to give feedback and are pleased to hear your overall experience has been positive. We have acknowledged the improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again
My 99 year old mother has settled very quickly here due entirely to the caring and compassionate way that the staff have bonded with her. She is coming to terms with the reality that she can no longer live alone in her bungalow and can be quite stubborn and sometimes extremely confused and the...
A huge thank you once again to her carers here at Brandon Lodge.
Thank you, Ian, for your comments about your recent experience at Brandon Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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