
My mum is a resident. To say the staff are angels is an understatementPauline O(Daughter of Resident/Service User)

My mum receives excellent care. The staff are very professional and hardworking.Philip S(Son of Resident/Service User)


My mum is a resident. To say the staff are angels is an understatementPauline O(Daughter of Resident/Service User)

My mum receives excellent care. The staff are very professional and hardworking.Philip S(Son of Resident/Service User)


Garden Lodge is a welcoming, purpose-built dementia care home in Liverpool, providing residential dementia, respite care for up to 48 residents. Designed to offer a safe and supportive environment, the home is divided into smaller, household-style living areas that help create a strong sense of familiarity, comfort and community.
The experienced team at Garden Lodge delivers truly person-centred care, tailoring support to each individual’s needs, preferences and life history. With a...
Care Provided by Garden Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that fees are starting from prices. The team at Garden Lodge will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.
The price(s) shown are provided by the care home. Contact Garden Lodge for full pricing details and T&Cs.
Contact Garden Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Dovehaven
- Private Owned
Person in charge
- Catherine Ponzini(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (48)
Visiting
- At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.
Parking
- Private visitor parking to the front of the home.
Garden Lodge Reviews (52)
Garden Lodge has a Review Score of 9.7 (9.741) out of 10, based on 13 reviews in the last 2 years.
Over all time Garden Lodge has 52 reviews.
After much thought I knew that my 86-year-old mum had to move to residential care. From my initial contact with Garden Lodge and a follow-up visit I sensed it was a happy, very clean and friendly place. The residents were busy, not all nodding off in a communal room. My mum has dementia and 24-hour care from family just wasn't enough. In January I thought she was very close to death. She joined Garden Lodge and took time to settle then lockdown happened. I was devastated at the thought of not seeing my mum after visiting her every day. Fast forward to now and I can't tell you how settled and happy my mum and I are. We can't see her due to COVID-19 but I ring her every day and she can ring me. I can't count how many times she has laughed while we have chatted, something she had stopped doing. She's made friends and sounds so settled. I now see a brighter future for her, she seems to have a better social life than me! The staff have worked so hard to stay COVID-19 free and I can't thank them enough.
Thank you for taking the time to write such a wonderful review, myself and the team at Garden Lodge really appreciate your kind words.
Whilst my mum has been a resident in the home, the care she has received has been second to none. The improvement physically and mentally in her wellbeing has been outstanding and all while going through lockdown and shielding procedures. Well done to everyone who works there.
Thank you for taking the time to write such a wonderful review, myself and the team at Garden Lodge really appreciate your kind words.
I have found that Garden Lodge Care Home has been very good to my mother and her care is outstanding she has thrived for the past 3 year's and me and her family are so pleased with the amount of care been given to our mum
My Auntie was in the wonderful Garden Lodge for 4 years before she sadly passed away. What can I say but the staff are absolutely out of this world! They mean the world to me and my family and we still keep in contact and we are welcomed when they have any celebrations going on in the home and we still go, they are a massive family and I love that about them. Nothing is too much trouble. When my aunty was coming to the end of her wonderful life, the staff went to so much trouble to make it comfortable for her and for us, they set up a bed in the family room so we could stay there around the clock, provided us with an unlimited amount of drinks and food even letting us use the showers and doing our laundry, as well as running out to the shops to get my sister some PJs as she lives in London and forgot to bring some. Made sure that we were as comfortable as possible and supportive knowing that we could stay there and not have to worry about going home was such a relief. Thank you!
This review means the world to The Garden Lodge team, we strive to make the difference.
My mother has advanced dementia and required 24-hour care. Garden Lodge felt like a "home" due to the teamwork from all the departments. Nothing is too much. Staff not just there for my mum, but also the family. The support during difficult times was fantastic, even priceless. Garden Lodge is a home from home. Support continued after the passing of my mum, and I remain in contact with Garden Lodge.
Thank you for your kind words, we really appreciate your feedback.
The care that my grandad receives at Garden Lodge is outstanding. The staff are amazing, they are a big family and I don't feel like I am just visiting my grandad, it's like going to see all of my family. The staff are always laughing and singing with the residents, lots of joking going on. What stands out for me is that the activities continue into the evening, when we looked at different homes, it was like the activities stopped at a certain time and that was an issue for us, as my grandad is an active sociable person but I have no problems about that, as there is always something going on. When I visit, I take part in activities as well as all the staff on duty. Everyone gets involved and I love that about the staff at Garden Lodge, they treat me like family. Nothing is too much trouble at all, I even get to have meals with my grandad. The management are brilliant, nothing is too much trouble and they get stuck in with the care staff which you don't get everywhere, just brill.
Thank you, your kind words mean so much to us. We really appreciate your feedback.
Thank you to all the staff concerned in his time of need. Kind regards.
Your kind words and review mean so much to us. Thank you from us all at Garden Lodge.
The care home, staff and facilities are excellent, there is a very homely feel and a loving environment. The staff have been alert to warning signs that my mum is becoming unwell and they take the appropriate action and keep me informed. There are a lot of social events. Open visiting times and visitors are made welcome. Laundry needs revising but this is a minor concern and does not affect overall care.
Thank you for your kind words, we appreciate your feedback and will look into the laundry issue you mentioned.
The building is always super clean. Well maintained with pleasant gardens and ambient temperature.
The staff are friendly, approachable and regularly change bedclothes and linen. The food is of a high standard with a wide range of choices. Finally, other things like the pet rabbits, open visiting hours and days out opportunities are all an added bonus. 100% happy.
Thank you for this fabulous review, thank you for your kind words.
It would be difficult to find a better care home than Garden Lodge. Everything about the home is as perfect as it can be. I hope that if my time to go into a care home comes that I will become a resident at Garden Lodge. I attend once a week and offer my help and I am made very welcome. My wife was a resident until she passed away and I feel very close to her when I visit. The residents want for nothing from the dedicated staff overseen by an efficient and caring manager.
We really appreciate everything you do for us and the home. Thank you for such a heartwarming review.
From the moment we arrived, we were welcomed and treated like family members by the staff. For almost three years, staff have always continued to treat us with dignity, love and respect and have provided for any need that has arisen. Everyone is eager to please and include us/discuss any issues/problems that arise, so matters can be dealt with and sorted quickly. Everyone works like cogs in a machine to ensure the home is run smoothly and efficiently, guided by the manager. All the family can't praise Garden Lodge highly enough and 'thank you' does not begin to cover it.
What a glowing review. We cannot thank you enough for your kind words. Your mother was very dear to us.
My grandma has lived at Garden Lodge for the last three years. She has been very happy here and extremely well cared for and loved by all the staff. She has lived her last years of life in total safety and freedom in the way she wants to live her day. Something we could not have provided for her at home with the dementia. There are always things for her to get involved in if she chooses to and she has had the opportunity to do things she maybe wouldn't have thought of herself. The one thing that really stands out to me at Garden Lodge is the staff team - they all do their job in an exceptional way. I have seen how they are all there for one purpose and work together to achieve the amazing standard of care that they give every day. They make so much effort with residents and families. It feels like a family here and the staff make you feel part of it. During a difficult time, they have cared for our whole family and we are forever grateful to them for their compassion and kindness.
Thank you Alison, we love having your Grandma and your family with us at Garden View.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Garden Lodge.
There are no upcoming events for Garden Lodge.
Awards / Recognitions (3)
- 30 Jun 2022Recipient: Dovehaven
- 30 Jun 2021Recipient: Garden Lodge
- 30 Jun 2021Recipient: Dovehaven
Accreditations
There are no accreditations posted yet for Garden Lodge.
Meet the Team (1)

Catherine Ponzini leads our team of highly experienced and long-serving Garden Lodge care staff who are committed to ensuring residents receive the highest standards of care with dignity, respect, and kindness at all times.
"What makes Garden Lodge special is how we've created a true family atmosphere where residents can live exactly as they wish with our total support. Whether someone wants to cook cakes in our kitchen or simply decorate their bedroom, we believe in making every small request happen because that's what home means."
Catherine is always on hand to provide support and advice to both team members and family members.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Garden Lodge to verify any information. View our terms and conditions. Garden Lodge has an Enhanced Service -more info.