Review from C R (Daughter of Resident) published on 1 December 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
Cedric House staff really look after Mum. They are very kind and caring towards her. If she has any medical needs these are always dealt with promptly and efficiently. I am always notified promptly of any concerns. Mum really likes all the staff and they are very attentive to her. I am so pleased that
we found this placement. The home is not large and impersonal, but small and homely. I would highly recommend it.
Reply from Sujata Seegum, Manager at Cedric HouseThank you so much for your kind words! We are thrilled to hear that your family is having such a positive experience at our care home. It is our goal to create a warm and welcoming environment for all of our residents and their families, and we are grateful for the opportunity to provide care and support to your loved ones. We appreciate your feedback and look forward to continuing to provide excellent care for your family.
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Review from S B (Daughter of Resident) published on 23 November 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My father was in need of help, he was very confused, with Alzheimer’s, Cedric Care Home has been looking after him, and since he’s been there since September he’s improved and is less confused, the staff are like one happy family with everyone, Cedric House is clean and everyone there is well looked
after. Also, my father is very happy there. Thanks staff for being amazing people.
Reply from Sujata Seegum, Manager at Cedric HouseThank you so much for your kind words about our care home. It means a lot to us to hear that you had a positive experience and felt well taken care of. Our team works hard to provide a supportive and comfortable environment for our residents, and we appreciate your recognition of our efforts. If there's anything else we can do to continue to meet your expectations, please don't hesitate to let us know.
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Review from M M (Daughter of Resident) published on 4 June 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
We really appreciated the care and support that we received at the sad time of our fathers passing. Over the two years our father was a resident in Cedric House he was treated like a family member and looked after in a kind and caring manner by everyone at Cedric House. The choice we made for him to
become a resident at a care home was very difficult but we could not have chosen a better place for him.
Reply from Sujata Seegum, Manager at Cedric HouseThank you for your kind words. You and your family, including your siblings, supported us over the most difficult period of our era during the pandemic. You showed patience, consideration, understanding and kindness which motivated us to continue doing our job in the best possible way. You will all be missed at Cedric House.
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Review from Andrew P (Son of Resident) published on 31 July 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
The care provided for my mum was exceptional. The staff, from cook to cleaner, to care staff and owners, all supported us as a family and my mum, in what was an emotional time. They did this by treating my mum as the person she was, they knew her character and met all her physical and emotional needs.
My
mum and us, as her family, were consulted and involved in every aspect of her daily life while in Cedric house. The difficulties faced with dementia for my mum and us was not just a daily change but a minute by minute change and all staff supported my mum and us as a family with dignity and respect no matter what the situation. The most important thing was they used my mum's name and every other resident there showing that the staff treated, including my mum, as the individual person they were not a resident in Cedric House as a person with dementia.
Reply from Sujata Seegum, Manager at Cedric HouseThank you, Andrew, for your understanding and your support to the home to achieve the best outcome for your mum.
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Review from Rose K (Friend of Resident) published on 18 September 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
I find this home to be very professional, the staff are caring and polite and always have smiles on their faces. The care is exceptional and the staff are highly trained and nothing is ever too much trouble. I would highly recommend this home.
Reply from Sujata Seegum, Manager at Cedric HouseThank you Rose.
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Review from Catherine K (Sister of Resident) published on 11 April 2017
Submitted via Website • Report
Overall Experience5.0 out of 5
Having visited my sister over 600 times in 5 years, I would say that the greatest thing about Cedric House is the wonderful Kindness there: to see my sister's face light up when a carer comes to talk.
There are constant refurbishments and improvements in decorations & fittings - so many lovely touches!
My sister's room is charming.
The cleaners are wonderful, working really hard on an unremitting job. Everyone works hard, coping well with people with such diverse needs.
There are good contacts with the wider community: volunteers from St Bartholomew's Church come with Communion every Sunday; local choirs visit and sing; there are craftwork sessions for those able to join in.
My sister has always enjoyed the food and great efforts are made to make it varied and nutritious - I get to enjoy the lovely party food!
I enjoy chatting with residents and staff. I feel it is a privilege to be in the company of people who are striving with all their might to do some good in the world.
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Review from Ivan G (Son of Resident) published on 11 July 2016
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother in law has spent two visits at Cedric House and she is with them now for a third time.
I am very pleased to say that every possible care is taken to make her as comfortable as she can be.
She suffers from dementia and she is unable to walk or look after herself.
The staff at the care home
look after her with the utmost kindness nothing is too much trouble for them and my wife and I are able to leave her there knowing that she is in the best possible place.
Thank you all at Cedric House for all you do.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
24 Jan 2020
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What types of Care is Cedric House registered for?
Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cedric House have?
There are 16 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Cedric House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Cedric House to the centre of Prescot?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cedric House to verify any information. View our terms and conditions. Cedric House has an Basic Service - more info.