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Care Provided by Parkside Care Home
Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 30 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are dependant on the level of support required and do not include hairdressing by our visiting professional hairdresser, private taxis, dry cleaning & being accompanied on hospital/other professional appointments
The price(s) shown are provided by the care home. Contact Parkside Care Home for full pricing details and T&Cs.
Contact Parkside Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Parkside (St Helens) Ltd
- Private Owned
Person in charge
- Emma Langley (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (22)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (21)
Visiting
- Visiting is allowed following government and local authority guidelines
Parking
- Parking is available at the front of the building
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Parkside Care Home Reviews (10)
8.4
Parkside Care Home has a Review Score of 8.4 (8.416) out of 10, based on 2 reviews in the last 2 years.
Over all time Parkside Care Home has 10 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Parkside Care Home
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Review from H R (Daughter of Resident) published on 14 July 2026 Submitted via Postal Card•
Overall Experience
All staff treated residents with respect and were kind, caring and fun. Parkside was always clean, so important. Mum enjoyed the food, also important. A variety of activities, eg. crafts, bingo, singalongs, excercises, entertainers, hairdresser & chiropodist visited. Birthdays recognized and...
All staff treated residents with respect and were kind, caring and fun. Parkside was always clean, so important. Mum enjoyed the food, also important. A variety of activities, eg. crafts, bingo, singalongs, excercises, entertainers, hairdresser & chiropodist visited. Birthdays recognized and decorated at Easter, Xmas, Halloween etc. My mum was at Parkside for 3½ years and if she had not been happy there we would have gone elsewhere. As mum neared the end, the staff cared for her, and us, with dignity and sensitivity, we cannot fault them.
↩Reply from Simon Gould, Owner at Parkside Care Home
Our aim is to support our residents in ways that they want. Cleanliness, dignity, good food and, as you say, fun are all important. Our staff are chosen for their caring nature and the skill, professionalism and the the ability to offer appropriate care to each resident. Thank you for your kind comments and it is great to hear your mum was happy at Parkside.
Review from C E (Niece of Resident) published on 20 June 2026 Submitted via Website•
Overall Experience
My Aunt went into Parkside in August 2024. She was fiercely independent and the staff respected that at 96 years old she was set in her ways. The staff gained her trust and as she needed more help she allowed them to her assist her with personal care.
She became unwell in February 2026 and ended...
My Aunt went into Parkside in August 2024. She was fiercely independent and the staff respected that at 96 years old she was set in her ways. The staff gained her trust and as she needed more help she allowed them to her assist her with personal care.
She became unwell in February 2026 and ended up in hospital in March. She hated the indignity that she suffered in hospital and said she wanted to go home, by home she meant Parkside as she considered this her home.
She was placed on End of Life and we desperately fought to get her out of the hospital, she expressed her relief to the staff when she arrived back in her own room.
She became unwell in February 2026 and ended up in hospital in March. She hated the indignity that she suffered in hospital and said she wanted to go home, by home she meant Parkside as she considered this her home.
She was placed on End of Life and we desperately fought to get her out of the hospital, she expressed her relief to the staff when she arrived back in her own room.
The staff at Parkside could not have done more to make her comfortable and meet her every need until she passed away in her sleep. The staff were excellent with me, my sister and other relatives as we sat with our Aunt. They allowed privacy but also lots of cups of teas , sandwiches and supported us on the emotional roller coaster. We thank Emma and her staff.
Review from K B (Son of Resident) published on 8 February 2024 Submitted via Website•
Overall Experience
Dad stayed at Parkside for nine months and the care he has received has been excellent. The staff are very friendly and caring towards both residents and visitors. The building itself has a nice homely feel with excellent communal spaces and a nice garden area.
If you can't be at home, Parkside is...
Dad stayed at Parkside for nine months and the care he has received has been excellent. The staff are very friendly and caring towards both residents and visitors. The building itself has a nice homely feel with excellent communal spaces and a nice garden area.
If you can't be at home, Parkside is an excellent alternative. I am forever thankful to the team for the care they have given to Dad.
↩Reply from Simon Gould, Owner at Parkside Care Home
Thank you so much for your kind comments. The team are encouraged by compliments and then strive to do even better.
Review from Lesley P (Daughter of Resident) published on 11 July 2023 Submitted via Website•
Overall Experience
Mum has lived at Parkside for two and a half years. The care she receives is excellent. She is very happy there. All the Staff are lovely. Mum gets treated with care and respect. We couldn’t wish for her to live anywhere better. We can’t thank the staff enough for all they do.
We would highly...
Mum has lived at Parkside for two and a half years. The care she receives is excellent. She is very happy there. All the Staff are lovely. Mum gets treated with care and respect. We couldn’t wish for her to live anywhere better. We can’t thank the staff enough for all they do.
We would highly recommend Parkside Care Home.
↩Reply from Simon Gould, Owner at Parkside Care Home
Many thanks for your kind comments. The care team will be encouraged to do even better when we inform them of your review.
Review from P W (Husband of Resident) published on 22 May 2023 Submitted via Postal Card•
Overall Experience
Overall good to very good.
The staff are very friendly and efficient.
The staff are very friendly and efficient.
My comment about activities are poor that I can see, bearing in mind cost restraints.
Overall good to very good.
The staff are very friendly and efficient.
The staff are very friendly and efficient.
My comment about activities are poor that I can see, bearing in mind cost restraints.
↩Reply from Simon Gould, Owner at Parkside Care Home
Thank you for your kind comments they are much appreciated. Our aim is that each resident is well cared for and supported well as part of our 'family' at Parkside.
Review from Debbie S (Granddaughter of Resident) published on 21 May 2023 Submitted via Postal Card•
Overall Experience
Very pleasant staff, very accommodating. Good food. Very friendly and always glad to help.
Very pleasant staff, very accommodating. Good food. Very friendly and always glad to help.
↩Reply from Simon Gould, Owner at Parkside Care Home
Thank you for taking the time to send a review and your kind words. It is always encouraging to receive feedback and to know you are happy with the care provided at Parkside.
Review from Bernadette K (Daughter of Resident) published on 20 May 2023 Submitted via Postal Card•
Overall Experience
When Dad first moved into Parkside Care Home, both ourselves (siblings) and himself were very apprehensive. We soon learned there was absolutely no need to be at all! He is extremely happy; well cared for in a beautifully clean and calming environment. He loves the food and can't speak highly...
When Dad first moved into Parkside Care Home, both ourselves (siblings) and himself were very apprehensive. We soon learned there was absolutely no need to be at all! He is extremely happy; well cared for in a beautifully clean and calming environment. He loves the food and can't speak highly enough of the cook. All staff, from carers to cleaners, work so hard. The activity coordinator is a breath of fresh air, always with a smile and kind words. We are happy.
↩Reply from Simon Gould, Owner at Parkside Care Home
Thank you for your kind comments and positive feedback on the care your father receives at Parkside. We try to ensure each resident feels happy and content in their new home. Equally important is that family members are also happy.
Review from Deb T (Daughter of Resident) published on 17 April 2023 Submitted via Website•
Overall Experience
My mum has had a few months respite at Parkside.
The care Mum has received from all staff members has been excellent.
Mum has, at all times, had clean clothes on. Her appearance has always been immaculate.
Mum's room has always been spotless and she's just loved being there.
The care Mum has received from all staff members has been excellent.
Mum has, at all times, had clean clothes on. Her appearance has always been immaculate.
Mum's room has always been spotless and she's just loved being there.
The staff have been...
My mum has had a few months respite at Parkside.
The care Mum has received from all staff members has been excellent.
Mum has, at all times, had clean clothes on. Her appearance has always been immaculate.
Mum's room has always been spotless and she's just loved being there.
The staff have been so professional and treated my mum with the care and dignity she deserves.
I have been able to leave after visits and know my mum has been well looked after and I've not had to worry about anything.
I really can't thank everyone enough and would recommend the home to anyone thinking of placing family members in Parkside.
The care Mum has received from all staff members has been excellent.
Mum has, at all times, had clean clothes on. Her appearance has always been immaculate.
Mum's room has always been spotless and she's just loved being there.
The staff have been so professional and treated my mum with the care and dignity she deserves.
I have been able to leave after visits and know my mum has been well looked after and I've not had to worry about anything.
I really can't thank everyone enough and would recommend the home to anyone thinking of placing family members in Parkside.
I'm really grateful. Thank you.
↩Reply from Simon Gould, Owner at Parkside Care Home
Dear Deb,Thank you for taking the time to leave such a positive review of our care home. We are delighted to hear that you and your relative have had a pleasant experience and we appreciate your kind words about our staff and facilities.
At Parkside we strive to provide the highest quality of...
Dear Deb,Thank you for taking the time to leave such a positive review of our care home. We are delighted to hear that you and your relative have had a pleasant experience and we appreciate your kind words about our staff and facilities.
At Parkside we strive to provide the highest quality of care and support to our residents, and it's wonderful to hear that our efforts are being recognised. Your review has been shared with the team, and it has certainly put a smile on everyone's faces.
Thank you again for your feedback and for choosing Parkside Care Home to look after your loved one.
Kind regards.
Review from K B (Daughter of Resident) published on 13 March 2023 Submitted via Website•
Overall Experience
Appalling service from the manager here. I would not recommend this place for loved ones. 15 minutes to answer a bell, a week without a bath or shower. Not getting appropriate medical help when needed. I would seriously advise people to look elsewhere.
Appalling service from the manager here. I would not recommend this place for loved ones. 15 minutes to answer a bell, a week without a bath or shower. Not getting appropriate medical help when needed. I would seriously advise people to look elsewhere.
↩Reply from Simon Gould, Owner at Parkside Care Home
We‘re sorry that you feel our service didn’t meet your expectations.Sometimes staff may be slow to answer the door as they may be supporting residents. Mr B was asked every day if he would like to bathe but he refused. As he has capacity to make this decision, we cannot force him.
Regarding...
We‘re sorry that you feel our service didn’t meet your expectations.Sometimes staff may be slow to answer the door as they may be supporting residents. Mr B was asked every day if he would like to bathe but he refused. As he has capacity to make this decision, we cannot force him.
Regarding "appropriate medical help", when Mr B’s relative thought he had suffered a stroke, our staff immediately assessed him. They didn’t believe he had. but decided to contact his GP, who also confirmed there were no signs of a stroke, but, would arrange for him to be admitted to hospital to investigate. Finally, St Helens safeguarding team were alerted but after their investigation, they found there was no cause for a complaint and closed the case.
We’d like to apologise again that you felt our services did not meet your expectations but we strive to provide the best care possible, which is confirmed by the Good CQC rating we have achieved and our excellent reputation in the community.
Review from Catherine L (Granddaughter of Resident) published on 12 February 2020 Submitted via Website•
Overall Experience
My grandad was a resident at Parkside for three years. The care given by all the staff was absolutely fantastic. He was always clean and well looked after, hospital staff even commented on how well looked after he was when he was admitted. If you're looking for a home where your relative is cared...
My grandad was a resident at Parkside for three years. The care given by all the staff was absolutely fantastic. He was always clean and well looked after, hospital staff even commented on how well looked after he was when he was admitted. If you're looking for a home where your relative is cared for in the way they should be but also letting them have some independence they need then Parkside is your place. Thank you to all the staff for everything you have done over the past three years.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2021Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Parkside Care Home.
Accreditations
There are no accreditations posted yet for Parkside Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Parkside Care Home
What types of Care is Parkside Care Home registered for?
Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Parkside Care Home have?
There are 22 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Parkside Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Parkside Care Home to the centre of St Helens?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parkside Care Home to verify any information. View our terms and conditions. Parkside Care Home has a Basic Service -what a Basic Service includes.