Our fees are dependant on the level of support required and do not include hairdressing by our visiting professional hairdresser, private taxis, dry cleaning & being accompanied on hospital/other professional appointments
These prices are only a guideline, please contact Parkside Care Home to find out the exact price for your requirements.
Visiting is allowed following government and local authority guidelines
Parking is available at the front of the building
Parkside Care Home has a Review Score of 8.3 (8.322) out of 10, based on 2 reviews in the last 2 years.
Over all time Parkside Care Home has 9 reviews.
Thank you for your review, its our privilege and pleasure to care for your mum.
Thank you so much for your kind comments. The team are encouraged by compliments and then strive to do even better.
Many thanks for your kind comments. The care team will be encouraged to do even better when we inform them of your review.
Thank you for your kind comments they are much appreciated. Our aim is that each resident is well cared for and supported well as part of our 'family' at Parkside.
Thank you for taking the time to send a review and your kind words. It is always encouraging to receive feedback and to know you are happy with the care provided at Parkside.
Thank you for your kind comments and positive feedback on the care your father receives at Parkside. We try to ensure each resident feels happy and content in their new home. Equally important is that family members are also happy.
Dear Deb,
Thank you for taking the time to leave such a positive review of our care home. We are delighted to hear that you and your relative have had a pleasant experience and we appreciate your kind words about our staff and facilities.
At Parkside we strive to provide the highest quality of care and support to our residents, and it's wonderful to hear that our efforts are being recognised. Your review has been shared with the team, and it has certainly put a smile on everyone's faces.
Thank you again for your feedback and for choosing Parkside Care Home to look after your loved one.
Kind regards.
We‘re sorry that you feel our service didn’t meet your expectations.
Sometimes staff may be slow to answer the door as they may be supporting residents. Mr B was asked every day if he would like to bathe but he refused. As he has capacity to make this decision, we cannot force him.
Regarding "appropriate medical help", when Mr B’s relative thought he had suffered a stroke, our staff immediately assessed him. They didn’t believe he had. but decided to contact his GP, who also confirmed there were no signs of a stroke, but, would arrange for him to be admitted to hospital to investigate. Finally, St Helens safeguarding team were alerted but after their investigation, they found there was no cause for a complaint and closed the case.
We’d like to apologise again that you felt our services did not meet your expectations but we strive to provide the best care possible, which is confirmed by the Good CQC rating we have achieved and our excellent reputation in the community.
The Review Score of 8.3 (8.322) out of 10 for Parkside Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parkside Care Home to verify any information. View our terms and conditions. Parkside Care Home has an Basic Service - more info.