Parkside Care Home

280 Prescot Road, St Helens WA10 3AB
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8.3 9 Reviews
  • Parkside Care Home, St Helens
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Care Provided by Parkside Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £715
  • RESPITE Self-Funded Residential Care: from £715

Our fees are dependant on the level of support required and do not include hairdressing by our visiting professional hairdresser, private taxis, dry cleaning & being accompanied on hospital/other professional appointments

These prices are only a guideline, please contact Parkside Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Parkside (St Helens) Ltd

Person in Charge

  • Emma Langley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (21)

Visiting

  • Visiting is allowed following government and local authority guidelines

Parking

  • Parking is available at the front of the building

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Parkside Care Home Reviews (9)

8.3

Parkside Care Home has a Review Score of 8.3 (8.322) out of 10, based on 2 reviews in the last 2 years.
Over all time Parkside Care Home has 9 reviews.

Overall Experience
  • 7
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Date Published
  • 9
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Reviewer Connection to Parkside Care Home
  • 5
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Total of 9, showing 1-9
Review from H R (Daughter of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Parkside care home for over a year now. We have been happy with her care all the staff are attentive to her needs and are kind and caring. My mum says the food is good. Parkside is clean and homely. The staff keep us informed and are welcoming when visiting, they give us peace of
mind that my mum is cared for.
Reply from Simon Gould, Owner at Parkside Care Home
Thank you for your review, its our privilege and pleasure to care for your mum.
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Review from K B (Son of Resident) published on 8 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad stayed at Parkside for nine months and the care he has received has been excellent. The staff are very friendly and caring towards both residents and visitors. The building itself has a nice homely feel with excellent communal spaces and a nice garden area.
If you can't be at home, Parkside is
an excellent alternative. I am forever thankful to the team for the care they have given to Dad.
Reply from Simon Gould, Owner at Parkside Care Home
Thank you so much for your kind comments. The team are encouraged by compliments and then strive to do even better.
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Review from Lesley P (Daughter of Resident) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived at Parkside for two and a half years. The care she receives is excellent. She is very happy there. All the Staff are lovely. Mum gets treated with care and respect. We couldn’t wish for her to live anywhere better. We can’t thank the staff enough for all they do.
We would highly recommend
Parkside Care Home.
Reply from Simon Gould, Owner at Parkside Care Home
Many thanks for your kind comments. The care team will be encouraged to do even better when we inform them of your review.
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Review from P W (Husband of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good to very good.
The staff are very friendly and efficient.
My comment about activities are poor that I can see, bearing in mind cost restraints.
Reply from Simon Gould, Owner at Parkside Care Home
Thank you for your kind comments they are much appreciated. Our aim is that each resident is well cared for and supported well as part of our 'family' at Parkside.
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Review from Debbie S (Granddaughter of Resident) published on 21 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant staff, very accommodating. Good food. Very friendly and always glad to help.
Reply from Simon Gould, Owner at Parkside Care Home
Thank you for taking the time to send a review and your kind words. It is always encouraging to receive feedback and to know you are happy with the care provided at Parkside.
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Review from Bernadette K (Daughter of Resident) published on 20 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When Dad first moved into Parkside Care Home, both ourselves (siblings) and himself were very apprehensive. We soon learned there was absolutely no need to be at all! He is extremely happy; well cared for in a beautifully clean and calming environment. He loves the food and can't speak highly enough
of the cook. All staff, from carers to cleaners, work so hard. The activity coordinator is a breath of fresh air, always with a smile and kind words. We are happy.
Reply from Simon Gould, Owner at Parkside Care Home
Thank you for your kind comments and positive feedback on the care your father receives at Parkside. We try to ensure each resident feels happy and content in their new home. Equally important is that…read more
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Review from Deb T (Daughter of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has had a few months respite at Parkside.
The care Mum has received from all staff members has been excellent.
Mum has, at all times, had clean clothes on. Her appearance has always been immaculate.
Mum's room has always been spotless and she's just loved being there.
The staff have been
so professional and treated my mum with the care and dignity she deserves.
I have been able to leave after visits and know my mum has been well looked after and I've not had to worry about anything.
I really can't thank everyone enough and would recommend the home to anyone thinking of placing family members in Parkside.
I'm really grateful. Thank you.
Reply from Simon Gould, Owner at Parkside Care Home
Dear Deb,
Thank you for taking the time to leave such a positive review of our care home. We are delighted to hear that you and your relative have had a pleasant experience and we appreciate your…read more
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Review from K B (Daughter of Resident) published on 13 March 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Appalling service from the manager here. I would not recommend this place for loved ones. 15 minutes to answer a bell, a week without a bath or shower. Not getting appropriate medical help when needed. I would seriously advise people to look elsewhere.
Reply from Simon Gould, Owner at Parkside Care Home
We‘re sorry that you feel our service didn’t meet your expectations.
Sometimes staff may be slow to answer the door as they may be supporting residents. Mr B was asked every day if he would like to…read more
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Review from Catherine L (Granddaughter of Resident) published on 12 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad was a resident at Parkside for three years. The care given by all the staff was absolutely fantastic. He was always clean and well looked after, hospital staff even commented on how well looked after he was when he was admitted. If you're looking for a home where your relative is cared for
in the way they should be but also letting them have some independence they need then Parkside is your place. Thank you to all the staff for everything you have done over the past three years.
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Current Review Score: 8.3 (8.322)

Overview of Review Score

The Review Score of 8.3 (8.322) out of 10 for Parkside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Parkside Care Home is calculated as follows: ( (19 Excellents x 5) + (3 Goods x 4) ) ÷ 22 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.458 Points relating to the number of positive Reviews for Parkside Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 2 Positive Reviews ÷ 6 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jan 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Parkside Care Home

What types of Care is Parkside Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Parkside Care Home have?

There are 22 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Parkside Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parkside Care Home to the centre of St Helens?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parkside Care Home to verify any information. View our terms and conditions. Parkside Care Home has an Basic Service - more info.