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Birch Abbey

55 Alexandra Road, Southport, Merseyside PR9 9HD
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Staff are caring, patient, kind, they tick all the boxes!S C(Daughter of Resident/Service User)
Birch Abbey, Southport
I am extremely happy with the care my mother receives at Birch AbbeyRita J(Daughter of Resident/Service User)
Birch Abbey, Southport
Birch Abbey, Southport

Birch Abbey is a warm and inviting care home that is part of the Dovehaven family, providing exceptional care in a comfortable and nurturing environment.

Situated in the seaside town of Southport, Birch Abbey offers a range of tailored care services, including residential, dementia, and respite care. The dedicated team ensures that every resident feels valued, supported, and part of the Dovehaven community.

The home features spacious and beautifully designed living areas,...  

Care Provided by Birch Abbey

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,200From £1,200
Nursing CareFrom £1,200From £1,200
Nursing Dementia CareFrom £1,200From £1,200

Please note that fees are starting from prices. The team at Birch Abbey will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

Contact Birch Abbey to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Smalley (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (60)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Birch Abbey has a small private car park, however parking is freely available on the residential road outside of the home.

Birch Abbey Reviews (41)

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9.4

Birch Abbey has a Review Score of 9.4 (9.428) out of 10, based on 16 reviews in the last 2 years. Over all time Birch Abbey has 41 reviews.

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Showing 41 reviews matching selected criteria
Review from B B (Daughter-in-law of Resident) published on 28 February 2020 Submitted via Website
Overall Experience

My mother-in-law has lived at Birch Abbey for over three years now, and in that time, has had a number of serious health conditions. The staff have always been fantastic with her and kept us informed of all appointments/incidents that have happened in relation to her health.

Reply from Maxine Farnworth, Estates Manager at Birch Abbey

Thank you for your kind words, we treasure your positive feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2024
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Birch Abbey.

Upcoming Events

There are no upcoming events for Birch Abbey.

Awards / Recognitions (2)

  • 30 Jun 2022Recipient: Dovehaven
  • 30 Jun 2021Recipient: Dovehaven

Accreditations

There are no accreditations posted yet for Birch Abbey.

Meet the Team (1)

Rachel Smalley
Rachel SmalleyJob Title:Home Manager

Rachel Smalley leads the team at Birch Abbey, ensuring our commitment to providing the very best dementia care Southport has to offer. For Rachel and the team, the health, well-being, and happiness of our residents is always the number one priority.

"What makes Birch Abbey special is our genuine understanding of dementia and how we can create an environment where people feel safe, valued, and truly at home. Every person has their own story, and it's our privilege to honour that whilst providing the expert care they need."

Rachel ensures that our purpose-built design and person-centred approach work together to create the best possible life for every resident.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birch Abbey to verify any information. View our terms and conditions. Birch Abbey has an Enhanced Service -more info.