Abbotsbury

25 Park Road, Southport PR9 9JL
Review Us
9.6 38 Reviews
  • Abbotsbury, Southport
Set in the heart of Southport, Abbotsbury is an exceptional home that offers respite, long-term residential and specialist dementia care. Their mission here is to help residents cope with their personal challenges and enjoy day-to-day life at every opportunity.

The quality of care provided by the comprehensive support team is second to none, and they’d be happy to talk through your requirements and tailor a plan to meet your particular needs. The home is also renowned in the local area for its scenic surroundings, peaceful gardens and vicinity to shops, cafes and the theatre. Hesketh Park is only a stone's throw away – the perfect place for a lovely day out.

They know the task of finding the right care home for yourself or a loved one isn’t always easy, which is why they’re always on hand to answer any questions you have. Feel free to get in touch if you’d like to arrange a visit or online viewing, or even just to find out a little bit more about the facilities here at Abbotsbury.

Show Abbotsbury on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1055
  • Self-Funded Residential Dementia Care: £995 – £1055
  • RESPITE Self-Funded Residential Care: £1194 – £1266
  • RESPITE Self-Funded Residential Dementia Care: £1194 – £1266

These prices are only a guideline, please contact Abbotsbury to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lynsey Rafferty (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)

Visiting

  • 1000 - 1200
    1400 - 1600
    1600 - 1800

Parking

  • Limited on-street parking available

Abbotsbury Reviews (38)

Total of 38, showing 1-20
9.6

Abbotsbury has a Review Score of 9.6 (9.594) out of 10, based on 19 reviews in the last 2 years. Over all time Abbotsbury has 38 reviews.

Overall Experience

  • 30
  • 7
  • 1
  • 0
  • 0

Date Published

38
8
12
19
19

Review from Myron l (Son-in-law of Resident) published on 11 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We currently live in Norwich, it is difficult sometimes to work out the travelling time to meet visiting times.


We have got their latter than advertised, the staff could not of been more helpful.


A big thank you to one staff member in particular, and all the other great staff.


Thanks for looking

after our family member.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip M (Brother-in-law of Resident) published on 3 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Met the manager for the first time recently. She offered a lot of confidence for future care and needs. My sister-in-law has been treated very well by staff.

Reply from Lyndsey Rafferty, Home Manager at Abbotsbury

Thank you for your review. The wellbeing of our residents is our highest priority. We are committed to providing attentive, compassionate care at all times. Thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret M (Sister-in-law of Resident) published on 2 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The new manager introduced herself. A very kind, warm, friendly and approachable person informed us of a future coffee morning: how nice. During our visits we've been treated with respect, everyone is very courteous, gentle full of empathy and compassion for the residents, and nothing is too much trouble.
(Not seen activities as visits are only 1 hr). Can't comment on previous, been ages saw her once in over 12 months, can't comment on food (not there at meal times) very happy with care.

Reply from Lyndsey Rafferty, Home Manager at Abbotsbury

Thank you for your review. We take great pride in looking after all our residents, ensuring that all their needs are met in a home-from-home atmosphere. Once again thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Betty D (Wife of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Abbotsbury, it saved my life as he was very violent, they saved my life and I had a lot of help from staff at Abbotsbury. I can not thank them enough and one was my rock, she is a lovely person. I am sure he will be there because of staff but one is my favourite because I have watched
and she is very good with all the patients. I think she know her job and as I have said I feel very lucky for my husband to be there with good people. Thank you very much x

Reply from Lyndsey Rafferty, Home Manager at Abbotsbury

Thank you for your kind words! Our staff truly appreciate your feedback. The care and well-being of our residents are always our top priority, and we're grateful for the opportunity to provide the highest standard of care. Thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M Y (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Abbotsbury are kind and caring generally. They treat the residents with respect which is always good to see. The food is mostly home cooked which again is a positive aspect and the cakes are delicious, the chef not only makes good food but also has a great relationship with the residents,
taking the time to chat. I feel that maybe there could be more activities provided but on the whole I'm quite happy with mum's care.

Reply from Caroline Regan, Regional Manager at Abbotsbury

Thank you for your kind words! At Abbotsbury, we are dedicated to providing the highest quality care and service to our residents. We truly appreciate your support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane M (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am confident that my mum gets the best care possible at Abbotsbury. I appreciate the care and support and know mum appreciates it too. Mum has recently had her hair done by the resident hairdresser and she is very happy with it. This makes a great deal of difference to mums mood.

Reply from Caroline Regan, Regional Manager at Abbotsbury

Thank you for your review. We truly appreciate your feedback, as it helps us continuously improve and enhance the comfort and experience of our guests.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stan G (Partner of Resident) published on 8 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been in care for just over twelve months, management and staff have provided her with excellent care, helping her to settle and getting her more involved with activities with other residents. She keeps telling me that she loves her room and the cleaners keep it spotless.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen G (Daughter of Resident) published on 8 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Abbotsbury have been absolutely wonderful, exceptionally patient with my confused mum. Nothing has been too much trouble, they have kept me fully up to date with what's happening with my mum. All the staff are warm and friendly they all seen to have an understanding on mums needs. The home
itself is very clean and welcoming to visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M F (Husband of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We (the family) are very pleased with the attitude of the staff and the home overall. Very helpful and friendly staff, the staff made it for us.

Reply from Jules Ritchie-Urry, General Manager at Abbotsbury

Thank you so much for your kind review! We are truly pleased to hear your feedback. At all times, we strive to provide the best possible service and care to our residents, ensuring they feel valued, comfortable and supported. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine T (Relative of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always great care, very friendly and caring staff, lovely food. Lots of activities. The home is always very clean. My relative is really happy there is always dressed lovely and very clean. Nicely kept gardens. Thank you to all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Husband of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the management and staff are excellent and if I have any questions they are addressed very professionally and efficiently. My husband is happy in Abbotsbury and I visit him often and am always made very welcome.

Reply from Jules Ritchie-Urry, General Manager at Abbotsbury

Thank you for your kind review of Abbotsbury. We're delighted to hear that you've found our management and staff to be professional and efficient and that you always feel warmly welcomed when visiting your husband. It's wonderful to know he is happy here, as his well-being is our top priority. We noticed your feedback regarding the activities and we're grateful for your honest input. We are always striving to improve and provide a wider range of engaging activities for our residents. Your thoughts help us better understand how we can enhance the experience for everyone at Abbotsbury. If you have any specific ideas or activities your husband might enjoy, we'd be more than happy to consider them. Thank you again for your support and please know we're always here to address any further questions or suggestions you may have. Warm regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew H (Friend of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend seems well, she is always tidy and well kept. She is happy most of the time and gets on well with the staff who try their best to accommodate her needs. As a friend of a resident I think she is lucky to live in such a lovely place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen H (Daughter of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum stayed at Abbotsbury Care Home recently for several weeks as an interim placement between hospital discharge and returning home. We found all the staff to be professional, helpful and friendly. This was Mum's first care home experience and as a result of the staff's excellent care and attention
she settled quickly and was very happy there. Mum and all the residents were treated with great care and respect at all times. My brother and I do not live local to Mum so communication through the staff was very important to us. They were always keen to let us know how Mum was getting on when we phoned and happy to facilitate Mum talking to us directly whenever we rang. We would be happy to use Abbotsbury again should Mum need a care home in the future

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael B (Respite Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody in the home from managers to cleaners was very friendly and helpful at all times. They all treated me as a friend and I have made some new friends with the staff. I would recommend this home to anybody who needs a good care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hilda B (Friend of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having the pleasure of visiting my dear friend over Christmas was very reassuring. It was cheery, welcoming and although staff were away from their own families they treated the residents like their own. Smiles all around with a very inclusive atmosphere. There has been a lot of improvement recently.
Had a wonderful day thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K W (Son of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is warm, well-fed, clean and happy amongst friendly staff and residents. She thrives in her surroundings and input from those around her. When visiting her family is updated and kept in the loop either verbally or by phone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A J (Granddaughter of Resident) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I go to visit my nan the staff are always lovely and it's nice and clean.
My nan enjoys living in Abbotsbury very much.
If we need something, there is always someone on hand to help, nothing is ever too much.
The new ramp makes a huge difference and the rooms are being freshened up which
is lovely.
Highly recommend the home for anyone looking for a nice place for their loved one to be cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P P (Cousin of Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is really happy and kept safe. She loves the food, staff are always really good with her. The new management team are amazing and have really improved the home, taking time to listen. So happy to know that my cousin is so well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C H (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in the home for just over 12 months overall she seems happy in herself, she suffers from dementia. I would like to see more activities going on with the residents and outside activities in the summer. I feel there is a lack of communication on some levers maybe on a social media platform,
it would be nice to see her joining in activities. the room is always clean and tidy and she always enjoys her food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Niece of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle who has dementia came here for respite care recently. He loved it here, the staff were excellent, caring and patient, and showed a great deal of empathy.
The manager was extremely helpful and went above and beyond to ensure my uncle was supported and put at ease as he gets very anxious in
unfamiliar settings. He was treated with dignity and respect throughout.
I would definitely recommend this lovely home.

Reply from Stefanie Grant, General Manager at Abbotsbury

Thank you so much for this review. We loved looking after your uncle, and we are excited for him to visit us again. Please stay in touch.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.594)

Overview of Review Score

The Review Score of 9.6 (9.594) out of 10 for Abbotsbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.594 for Abbotsbury is calculated as follows: ( (155 Excellents x 5) + (49 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 224 Ratings = 4.594

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbotsbury is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (1)

Meet the Team (1)

Jules

Jules Ritchie-Urry

Job Title: General Manager

Joined: 2023

My name is Jules. I am the General Manager of Abbotsbury. Following a successful corporate career, I embarked on a new journey as a Residential Home Manager in a care setting catering to 30 residents. This transition marked another career shift, driven by my unwavering passion for making a positive impact on the lives of others.


I have truly found my niche within the care sector, and my path has led me to Bloomcare and Abbotsbury. I take pride in being part of this compassionate team, ready to collaborate with dedicated individuals who share a commitment to providing exceptional care and support.


My team and I look forward to seeing you soon at Abbotsbury!

Frequently Asked Questions about Abbotsbury

What types of Care is Abbotsbury registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbotsbury have?

There are 21 Single Rooms.

What are the Facilities & Services at Abbotsbury?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbotsbury to the centre of Southport?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotsbury to verify any information. View our terms and conditions. Abbotsbury has an Enhanced Service - more info.