Abbotsbury

25 Park Road, Southport PR9 9JL
Review Us
9.6 39 Reviews
  • Abbotsbury, Southport
Set in the heart of Southport, Abbotsbury is an exceptional home that offers respite, long-term residential and specialist dementia care. Their mission here is to help residents cope with their personal challenges and enjoy day-to-day life at every opportunity.

The quality of care provided by the comprehensive support team is second to none, and they’d be happy to talk through your requirements and tailor a plan to meet your particular needs. The home is also renowned in the local area for its scenic surroundings, peaceful gardens and vicinity to shops, cafes and the theatre. Hesketh Park is only a stone's throw away – the perfect place for a lovely day out.

They know the task of finding the right care home for yourself or a loved one isn’t always easy, which is why they’re always on hand to answer any questions you have. Feel free to get in touch if you’d like to arrange a visit or online viewing, or even just to find out a little bit more about the facilities here at Abbotsbury.
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Care Provided by Abbotsbury

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1055
  • Self-Funded Residential Dementia Care: £995 – £1055
  • RESPITE Self-Funded Residential Care: £1194 – £1266
  • RESPITE Self-Funded Residential Dementia Care: £1194 – £1266

These prices are only a guideline, please contact Abbotsbury to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lynsey Rafferty (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)

Visiting

  • 1000 - 1200
    1400 - 1600
    1600 - 1800

Parking

  • Limited on-street parking available

Abbotsbury Reviews (39)

9.6

Abbotsbury has a Review Score of 9.6 (9.614) out of 10, based on 20 reviews in the last 2 years.
Over all time Abbotsbury has 39 reviews.

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Review from S J (Niece of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle who has dementia came here for respite care recently. He loved it here, the staff were excellent, caring and patient, and showed a great deal of empathy.
The manager was extremely helpful and went above and beyond to ensure my uncle was supported and put at ease as he gets very anxious in
unfamiliar settings. He was treated with dignity and respect throughout.
I would definitely recommend this lovely home.
Reply from Stefanie Grant, General Manager at Abbotsbury

Thank you so much for this review. We loved looking after your uncle, and we are excited for him to visit us again. Please stay in touch.

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Review from P W (Son of Resident) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved in just before Christmas, I cannot be more happy with the care provided to my dad the care staff are friendly and welcoming. The management also are very welcoming always available and are always on the other end of the phone.
Reply from Stefanie Grant, General Manager at Abbotsbury

Thank you for the review we’re very happy your dad is settled with us! We love looking after him.

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Review from O G (Granddaughter of Resident) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan stayed at Abbotsbury for two weeks of respite, and we could not be happier with the care she got. The staff are very friendly, and nothing was too much trouble. My nan was happy and content. We can't thank the staff enough for how well they looked after her.
Reply from stefanie grant, General Manager at Abbotsbury

Thank you for your review. We are so happy your nan enjoyed her stay with us, and we hope she will come to visit us again. Thank you.

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Review from James P (Wife of Resident) published on 10 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife lives at Abbotsbury, since she has been at the home I do not recognise her. I tried for so long to care for her but she was not the same person anymore. The staff at Abbotsbury have cared for her in a way that I could not have done myself. They have got her the professional help she needed and
now she is more like my wife again. Some days I have thought that I could care for her at home again. However, she has made so many new friends and has an amazing relationship with the staff. Apart from marrying my wife, it is the best decision I have ever made. Thank you to all the staff and management at Abbotsbury. Top-class service.
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Review from Robert D (Nephew of Resident) published on 10 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff treat my Aunty with dignity and care and always respond positively to any questions I have about her welfare. What more can you say, they are all kind and very dedicated to a job most of us could never do.
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Review from Diane C (Daughter of Resident) published on 27 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous care home and staff. My dad is so happy and well looked after. The care home is a bright, clean and beautiful home. The facilities are excellent and the staff look after the residents with dignity and care.
Reply from Molly Lennard, Executive Assistant at Abbotsbury

Hi Diane, thank you for taking the time to leave this wonderful review. It is lovely to read your positive comments on the care and support received by your dad. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day.

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Review from Peter K (Nephew of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough about Abbotsbury Care Centre and the staff. My auntie is like a different person since becoming a resident and it is clear she is extremely happy here. Visiting is a pleasure and the staff couldn't do more.
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Review from Maureen B (Niece of Resident) published on 12 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely friendly and welcoming environment. Staf are very genuine and caring and find a level on which to react to each resident's needs.
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Review from Cath K (Niece of Resident) published on 30 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to the kind, compassionate, hardworking and professional staff who have been looking after my Auntie so diligently since her bereavement during Lockdown. We are so reassured that she is in safe, caring hands, and making new friends now after difficult times. Thank you so much to all
the wonderful team at Abbotsbury.
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Review from Diane D (Niece of Resident) published on 22 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are so helpful, are very kind to my auntie. All her care needs are met with friendliness and love. Food is very good.
Staff sit with auntie is unsettled. Would recommend Abbotsbury for care to anyone.
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Review from B M (Partner of Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my partner was admitted to the home in September 2019, I was very upset, I was going to have to change my way of life. The manager and staff were most caring. Due to Covid-19 this year has been like no other. The manager and staff have been wonderful. They have kept me updated on my partner's
progress each week when I phone. They have been caring about my health and wellbeing as well. I am no having a Covid test each Friday at the home so that I can visit my partner once again.
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Review from J S (Daughter of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We felt we had failed our mum after looking after her ourselves for so long. The care, compassion and collaborative approach of this team is beyond compare. We still feel involved in decision making and contributing, yet not guilty as we are leaving her in such safe, loving hands. Thank you!
Reply from Haley Shaw, Head of HR at Abbotsbury

Thank you for taking the time to provide such lovely feedback about Abbotsbury Care Centre.
We are delighted to hear that the team there are providing loving and safe care for your mum. We are particularly pleased to hear the collaborative approach enables you to still feel involved in decision making regarding your mum's care.
We will ensure your feedback is passed on to the team at Abbotsbury.
We look forward to welcoming you again soon.
Kindest Regards,
Bloomcare Family

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Review from Sebastian C (Son-in-law of Resident) published on 30 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place treated my Mum-in-law with such exceptional kindness, care and love, I find it hard to express how impressed I am.
Reply from Miki Nguyen, Bloomcare at Abbotsbury

Dear Sebastian C,

Many thanks for your kind words for our staff team at Abbotsbury.
Our team at Abbotsbury will be very grateful that their hard work is recognised and appreciated.

On behalf of Abbotsbury and Bloomcare, we wish you and loved ones all the best.


Warm regards
Miki Nguyen.

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Review from Pat F (Daughter of Resident) published on 16 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely small home. Staff are friendly and caring. Have been to see other homes in the area and this is by far one of the nicest homes I've visited. No smells, clean, airy. Highly recommended.
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Review from Nora L (Daughter of Resident) published on 17 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home is really lovely. Staff have been amazing to my mother who has dementia. They really understand her needs and her diagnosis. They have helped alleviate my worries. Thank you.
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Review from Judith B (Daughter of Resident) published on 21 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been resident @Abbotsbury for 18 months and has received exceptional care during this time. She is very happy here and I am very grateful for the care which she receives.
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Review from Anne C (Daughter of Resident) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home clean, tidy with good facilities and activities for the residents. I think the staff are very helpful and caring.
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Review from Linda M (Daughter of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent support for relatives who are facing a difficult time. Caring staff that keep you informed.
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Review from Tony F (Son of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very supportive after Mum's illness. Staff very friendly. Big improvement in Mum's wellbeing.
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Current Review Score: 9.6 (9.614)

Overview of Review Score

The Review Score of 9.6 (9.614) out of 10 for Abbotsbury is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.614 for Abbotsbury is calculated as follows: ( (167 Excellents x 5) + (49 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 236 Ratings = 4.614
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbotsbury is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Lyndsey

Lyndsey Rafferty

Job Title: Abbotsbury Home Manager Joined: 2024

My name is Lyndsey Rafferty, and I am delighted to introduce myself as the General Manager for Abbotsbury. With over 15 years of experience in the care sector, I bring a wealth of knowledge in both resident support and management.


I am fully qualified in all aspects of health and social care, including safeguarding and quality monitoring. My background has allowed me to build strong, transparent relationships with local authorities, the CQC and the families and friends who are integral to our residents' well-being. Together, I believe we can create a nurturing and joyful environment for your loved ones. My goal is to provide excellent care, structure and continuity, fostering a home where laughter and friendships thrive.


At Abbotsbury, we are dedicated to creating a warm and welcoming home for all our residents. We strive to bring love, care, kindness, and laughter into the lives of every person in our community. Our mission is to foster a supportive environment where everyone feels valued, respected and happy.


I am delighted to be part of the Bloomcare family.


Warm regards,
Lyndsey

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