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Abbotsbury

25 Park Road, Southport, Merseyside PR9 9JL
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Home is really lovely. Staff have been amazing to my mother who has dementiaNora L(Daughter of Resident/Service User)
Abbotsbury, Southport
This place treated my Mum-in-law with such exceptional kindness, care and loveSebastian C(Son-in-law of Resident/Service User)
Abbotsbury, Southport
Abbotsbury, Southport

Set in the heart of Southport, Abbotsbury is an exceptional home that offers respite, long-term residential and specialist dementia care. Their mission here is to help residents cope with their personal challenges and enjoy day-to-day life at every opportunity.

The quality of care provided by the comprehensive support team is second to none, and they’d be happy to talk through your requirements and tailor a plan to meet your particular needs....  

Care Provided by Abbotsbury

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,045 - £1,076£1,246 - £1,291
Residential Dementia Care£1,045 - £1,076£1,246 - £1,291

Fees include: personal care, meals, and laundry services.

Additional services available at extra cost may include:

Hairdressing
Chiropody
Dentistry
Newspapers
Transportation to external appointments

Staff escorts for external appointments

Specialist or additional dietary requirements and food requests outside of the standard menu may incur an additional charge.

Contact Abbotsbury to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lyndsey Rafferty (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 3

Room Information

  • Single Rooms (21)

Visiting

  • Visitors are warmly welcomed and encouraged to spend quality time with residents. Visiting is flexible to suit individual routines, with the home aiming to accommodate family and friends throughout the day. Visitors are asked to be mindful of residents’ privacy, mealtimes, and care routines. Advance notice for larger groups or special visits is appreciated to ensure the best possible experience for everyone. Ideal Visiting times 1000 - 1200 1400 - 1600 1600 - 1800

Parking

  • Limited on-street parking available

Abbotsbury Reviews (43)

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9.7

Abbotsbury has a Review Score of 9.7 (9.728) out of 10, based on 16 reviews in the last 2 years. Over all time Abbotsbury has 43 reviews.

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Review from K W (Son of Resident) published on 9 February 2024 Submitted via Postal Card
Overall Experience

My mum is warm, well-fed, clean and happy amongst friendly staff and residents. She thrives in her surroundings and input from those around her. When visiting her family is updated and kept in the loop either verbally or by phone.

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Review from A J (Granddaughter of Resident) published on 8 February 2024 Submitted via Website
Overall Experience
When I go to visit my nan the staff are always lovely and it's nice and clean.
My nan enjoys living in Abbotsbury very much.
If we need something, there is always someone on hand to help, nothing is ever too much.
The new ramp makes a huge difference and the rooms are being freshened up which is lovely.

Highly recommend the home for anyone looking for a nice place for their loved one to be cared for.

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Review from P P (Cousin of Resident) published on 6 February 2024 Submitted via Postal Card
Overall Experience

My cousin is really happy and kept safe. She loves the food, staff are always really good with her. The new management team are amazing and have really improved the home, taking time to listen. So happy to know that my cousin is so well looked after.

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Review from C H (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

Mum has been in the home for just over 12 months overall she seems happy in herself, she suffers from dementia. I would like to see more activities going on with the residents and outside activities in the summer. I feel there is a lack of communication on some levers maybe on a social media platform, it would be nice to see her joining in activities. the room is always clean and tidy and she always enjoys her food.

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Review from S J (Niece of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
My uncle who has dementia came here for respite care recently. He loved it here, the staff were excellent, caring and patient, and showed a great deal of empathy.
The manager was extremely helpful and went above and beyond to ensure my uncle was supported and put at ease as he gets very anxious in unfamiliar settings. He was treated with dignity and respect throughout.

I would definitely recommend this lovely home.

Reply from Stefanie Grant, General Manager at Abbotsbury

Thank you so much for this review. We loved looking after your uncle, and we are excited for him to visit us again. Please stay in touch.

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Review from P W (Son of Resident) published on 22 February 2023 Submitted via Website
Overall Experience

My dad moved in just before Christmas, I cannot be more happy with the care provided to my dad the care staff are friendly and welcoming. The management also are very welcoming always available and are always on the other end of the phone.

Reply from Stefanie Grant, General Manager at Abbotsbury

Thank you for the review we’re very happy your dad is settled with us! We love looking after him.

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Review from O G (Granddaughter of Resident) published on 7 February 2023 Submitted via Website
Overall Experience

My nan stayed at Abbotsbury for two weeks of respite, and we could not be happier with the care she got. The staff are very friendly, and nothing was too much trouble. My nan was happy and content. We can't thank the staff enough for how well they looked after her.

Reply from stefanie grant, General Manager at Abbotsbury

Thank you for your review. We are so happy your nan enjoyed her stay with us, and we hope she will come to visit us again. Thank you.

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Review from James P (Wife of Resident) published on 10 March 2022 Submitted via Website
Overall Experience

My wife lives at Abbotsbury, since she has been at the home I do not recognise her. I tried for so long to care for her but she was not the same person anymore. The staff at Abbotsbury have cared for her in a way that I could not have done myself. They have got her the professional help she needed and now she is more like my wife again. Some days I have thought that I could care for her at home again. However, she has made so many new friends and has an amazing relationship with the staff. Apart from marrying my wife, it is the best decision I have ever made. Thank you to all the staff and management at Abbotsbury. Top-class service.

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Review from Robert D (Nephew of Resident) published on 10 March 2022 Submitted via Website
Overall Experience

The staff treat my Aunty with dignity and care and always respond positively to any questions I have about her welfare. What more can you say, they are all kind and very dedicated to a job most of us could never do.

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Review from Diane C (Daughter of Resident) published on 27 August 2021 Submitted via Postal Card
Overall Experience

Fabulous care home and staff. My dad is so happy and well looked after. The care home is a bright, clean and beautiful home. The facilities are excellent and the staff look after the residents with dignity and care.

Reply from Molly Lennard, Executive Assistant at Abbotsbury

Hi Diane, thank you for taking the time to leave this wonderful review. It is lovely to read your positive comments on the care and support received by your dad. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day.

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Review from Peter K (Nephew of Resident) published on 3 June 2021 Submitted via Postal Card
Overall Experience

I cannot speak highly enough about Abbotsbury Care Centre and the staff. My auntie is like a different person since becoming a resident and it is clear she is extremely happy here. Visiting is a pleasure and the staff couldn't do more.

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Review from Maureen B (Niece of Resident) published on 12 May 2021 Submitted via Postal Card
Overall Experience

Extremely friendly and welcoming environment. Staf are very genuine and caring and find a level on which to react to each resident's needs.

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Review from Cath K (Niece of Resident) published on 30 April 2021 Submitted via Website
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We are so grateful to the kind, compassionate, hardworking and professional staff who have been looking after my Auntie so diligently since her bereavement during Lockdown. We are so reassured that she is in safe, caring hands, and making new friends now after difficult times. Thank you so much to all the wonderful team at Abbotsbury.

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Review from Diane D (Niece of Resident) published on 22 April 2021 Submitted via Postal Card
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Staff are so helpful, are very kind to my auntie. All her care needs are met with friendliness and love. Food is very good.

Staff sit with auntie is unsettled. Would recommend Abbotsbury for care to anyone.

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Review from B M (Partner of Resident) published on 7 January 2021 Submitted via Postal Card
Overall Experience

When my partner was admitted to the home in September 2019, I was very upset, I was going to have to change my way of life. The manager and staff were most caring. Due to Covid-19 this year has been like no other. The manager and staff have been wonderful. They have kept me updated on my partner's progress each week when I phone. They have been caring about my health and wellbeing as well. I am no having a Covid test each Friday at the home so that I can visit my partner once again.

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Review from J S (Daughter of Resident) published on 11 March 2020 Submitted via Postal Card
Overall Experience

We felt we had failed our mum after looking after her ourselves for so long. The care, compassion and collaborative approach of this team is beyond compare. We still feel involved in decision making and contributing, yet not guilty as we are leaving her in such safe, loving hands. Thank you!

Reply from Haley Shaw, Head of HR at Abbotsbury
Thank you for taking the time to provide such lovely feedback about Abbotsbury Care Centre.

We are delighted to hear that the team there are providing loving and safe care for your mum. We are particularly pleased to hear the collaborative approach enables you to still feel involved in decision...  

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Review from Sebastian C (Son-in-law of Resident) published on 30 September 2019 Submitted via Website
Overall Experience

This place treated my Mum-in-law with such exceptional kindness, care and love, I find it hard to express how impressed I am.

Reply from Miki Nguyen, Bloomcare at Abbotsbury
Dear Sebastian C,
Many thanks for your kind words for our staff team at Abbotsbury.
Our team at Abbotsbury will be very grateful that their hard work is recognised and appreciated.

On behalf of Abbotsbury and Bloomcare, we wish you and loved ones all the best.

Warm regards

Miki Nguyen.

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Review from Pat F (Daughter of Resident) published on 16 July 2018 Submitted via Website
Overall Experience

Lovely small home. Staff are friendly and caring. Have been to see other homes in the area and this is by far one of the nicest homes I've visited. No smells, clean, airy. Highly recommended.

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Review from Nora L (Daughter of Resident) published on 17 April 2018 Submitted via Website
Overall Experience

Home is really lovely. Staff have been amazing to my mother who has dementia. They really understand her needs and her diagnosis. They have helped alleviate my worries. Thank you.

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Review from Judith B (Daughter of Resident) published on 21 April 2017 Submitted via Postal Card
Overall Experience

My mother has been resident @Abbotsbury for 18 months and has received exceptional care during this time. She is very happy here and I am very grateful for the care which she receives.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

  • 04 Oct 2020Recipient: Abbotsbury

Accreditations

There are no accreditations posted yet for Abbotsbury.

Meet the Team (1)

Lyndsey Rafferty
Lyndsey RaffertyJob Title:Abbotsbury Home ManagerJoined: 2024

My name is Lyndsey Rafferty, and I am delighted to introduce myself as the General Manager for Abbotsbury. With over 15 years of experience in the care sector, I bring a wealth of knowledge in both resident support and management.

I am fully qualified in all aspects of health and social care, including safeguarding and quality monitoring. My background has allowed me to build strong, transparent relationships with local authorities, the CQC and the families and friends who are integral to our residents' well-being. Together, I believe we can create a nurturing and joyful environment for your loved ones. My goal is to provide excellent care, structure and continuity, fostering a home where laughter and friendships thrive.

At Abbotsbury, we are dedicated to creating a warm and welcoming home for all our residents. We strive to bring love, care, kindness, and laughter into the lives of every person in our community. Our mission is to foster a supportive environment where everyone feels valued, respected and happy.

I am delighted to be part of the Bloomcare family.

Warm regards,

Lyndsey

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