Dalemain House
19 Westcliffe Road, Southport, Merseyside PR8 2BLOther Care Homes you may be interested in:
Care Provided by Dalemain House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £850 - £950
- Self-Funded Residential Dementia Care: £850 - £950
- RESPITE Self-Funded Residential Care: £850 - £950
- RESPITE Self-Funded Residential Dementia Care: £850 - £950
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Dalemain House Residential Home Ltd
- Private Owned
Person in charge
- Aldona Gusevaite (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (10)
- Couples/Companion Rooms (7)
Visiting
- All visitors welcome 24/7, just advise to avoid meal times such as lunch (12.30pm-1.30pm) and tea time (4.30pm-5.30pm).
Parking
- Off road parking. Also parking is available on the road (no pay & display required).
Dalemain House Reviews (14)
Dalemain House has a Review Score of 9.3 (9.329) out of 10, based on 9 reviews in the last 2 years.
Over all time Dalemain House has 14 reviews.
He is happy and settled there. He has built relationships with the staff, who have taken the time to get know him well.
The home is always clean and has a homely feel to it. We always feel welcome when we visit and leave knowing he is happy and comfortable.
The care & understanding of All the Staff has also been a great comfort to myself & my family.
The staff at the home clearly try to accommodate the needs of their residents. They're caring and conscientious in carrying out their duties. They're very open to requests from guests and the fact that the staff are no agency staff and are instead full time employees means they have a good team spirit and they know their residents well.
Dalemain has a homely feel to it and when you visit you don't feel like you're in a facility but more like a shared house.
The building itself is a converted Victorian house, which has both good and not-so-good aspects. It's good in that it feels more familiar and less institutional, but it does lack some of the facilities and structure that a purpose built building would have. The staff cope well with the building though and we don't find any real issue with it as it is.
We feel comfortable with our relative being there and we're always made to feel very welcome when we visit.
My mum, who has mixed dementia, moved into this care home two years ago during a very difficult time for us both. I could no longer manage her needs at home, and the transition was a huge shock. She was very unsettled at first, but the staff were incredibly patient, kind, and understanding, helping her settle and feel welcome.
The home has a genuine warmth and feels just like that - a home. The staff know the residents so well and truly care about their happiness and wellbeing. Communication with families is excellent, and any concerns are dealt with quickly and professionally.
Watching dementia change my once clever, happy mum has been heartbreaking, and there have been times I've felt overwhelmed. The staff have not only cared for her with compassion and dignity but have also supported and reassured me.
I would highly recommend this home to anyone facing the difficult decision of placing a loved one into care. It is a wonderful place run by people who truly care.
my dad has live at Dalemain House for 4 years. It is a homely and friendly environment, where you can drop in at any time, My dad is bed bound and the level of care given to him is exceptional. The level of cleanliness is apparent as soon as you walk in as it always smells fresh and homely. It is rare to find such a home as many I have visited are large cold and uninviting. Nothing i too much trouble and the management and staff will adapt as much as possible to accommodate my Dads needs and requests. They have a huge amount of patience with him.
The carers go above and beyond to make residents feel comfortable, valued, and truly at home. They take the time to get to know each individual, not just their care needs but who they are as people. My grandmother is always well cared for, clean, comfortable, and supported, and it's clear she feels respected and listened to.
We were recommended Dalemain by a nurse...... we were told she would trust her own mum there.
And she was right.
It may not be glossy, not shiny, not applauded as 'excellent' by the regulators (what DO they count as 'quality' anyway?) What it is, is loving, homely, safe and stimulating for the residents who want to get involved. It's where I would want to go.
The staff treated my mum as part of the Dalemain family all the way to the end. We will never forget the genuine compassion and love they had for her.
No smell of urine, just the lunch cooking and it smelt good.
The staff welcomed us warmly, introducing themselves calmly.The residents all appeared calm and well groomed.
The building itself is stunning and has retained a lot of it's original features.
My husbands room is plenty for his needs and from our first visit, to actually moving in, they had made little changes to make it more homely for my husband.
He has settled really well and i can now relax knowing he is warm, safe and well cared for.
My mother lived at Dalemain House for 3 and a half years. She was always very happy there and frequently said that moving in there was one of the best things she ever did. At first, she didn't need much care, but for the last year of her life, as her dementia worsened, she needed help with everything. Towards the end, her behaviour could be challenging, but she was always treated with respect and kindness. My niece and nephews were there 24/7 at Dalemain in the last few days of her life, and they commented on the genuine affection that the staff had for her. As a relative, I never had any major concerns during her time there, but any minor issues were always dealt with promptly. I would recommend Dalemain to anyone looking for a down to earth care home with genuinely caring staff.
My father has been a resident in the home for six years, throughout this time he has received, constant care and attention, all with kindness and affection. If he hadn’t been living here I don’t think he would be with us at ninety-four years of age.
I rate the care for my dad, and the way his issues were communicated to me as excellent.
The home is clean and bright and very comfortable and the food is excellent. I have every confidence in them to do the right thing for my ex-husband which gives me great peace of mind as I know he is well looked after and safe.
We feel very fortunate to have selected Dalemain House for my Aunt. The staff are very nice and the home is clean and welcoming. My Aunt is looked after extremely well and treated with respect and dignity.
As a relative of a resident at Dalemain House, I wouldn't have any issues recommending them to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 June 2025- Caring Requires improvement
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Frequently Asked Questions about Dalemain House
What types of Care is Dalemain House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dalemain House have?
There are 10 Single Rooms and 7 Couples/Companion Rooms.
What are the Facilities & Services at Dalemain House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Dalemain House to the centre of Southport?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dalemain House to verify any information. View our terms and conditions. Dalemain House has a Basic Service - more info.