Dovehaven Residential Home

22 Albert Road, Southport PR9 0LG
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8.1 27 Reviews
  • Dovehaven Residential Home, Southport
Dovehaven Residential Home, also known as The Rest Home, is a warm and welcoming residential care home in Southport, offering high-quality residential and respite care. Set within a beautifully converted Victorian building, the home combines traditional character with a comfortable, homely environment where residents feel safe, supported and valued.

The dedicated team at Dovehaven Residential Home provides personalised care tailored to each individual’s needs, promoting independence, dignity and wellbeing at every stage. Residents benefit from a calm and friendly atmosphere, with spacious bedrooms, inviting communal areas and access to peaceful surroundings close to local parks and the Southport coastline.

Life at the home is centred around comfort, companionship and quality of life, with home-cooked meals, meaningful activities and supportive staff available 24 hours a day. Families are encouraged to stay closely involved, ensuring residents continue to feel connected to the people and routines that matter most to them.

As part of Dovehaven Care Homes, a family-owned provider with over 40 years of experience, Dovehaven Residential Home delivers compassionate, person-centred care within a trusted and established group committed to creating true homes for life.
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Care Provided by Dovehaven Residential Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £950
  • RESPITE Self-Funded Residential Care: from £950

Please note that fees are starting from prices. The team at Dovehaven Residential Home will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

The price(s) shown are provided by the care home. Contact Dovehaven Residential Home for full pricing details and T&Cs.

Contact Dovehaven Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Dovehaven Residential Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Charlotte Littleford (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Private visitor car park at the front of the home.

Dovehaven Residential Home Reviews (27)

8.1

Dovehaven Residential Home has a Review Score of 8.1 (8.125) out of 10, based on 1 reviews in the last 2 years.
Over all time Dovehaven Residential Home has 27 reviews.

Overall Experience
  • 24
  • 3
  • 0
  • 0
  • 0
Date Published
  • 27
  • 0
  • 0
  • 1
  • 26
Reviewer Connection to Dovehaven Residential Home
  • 11
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from Edna D (Resident) assisted by family/friend published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I have arrived here, I am very happy and so well cared for. All the staff are very helpful and caring. I definitely do not want to leave here.
Reply from Jan Hunstone, Regional Manager at Dovehaven Residential HomeThank you for taking the time to write this report, and am pleased that you are settled and content within the home. I have passed your positive comments onto the staff team.
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Review from C D (Daughter of Resident) published on 2 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very friendly and helpful. Our mum seems happy and is well looked after. Would like to see more of the activities from Dovehaven Rest Home on Facebook (so can't comment on them). The home is always clean.
Reply from Jan Hunstone, Regional Manager at Dovehaven Residential HomeThank you for taking the time to write this review for the home. I have passed your positive comments onto the home; I have also noted your comments regarding the level of activities. To this end, the company is looking at different ways of enhancing our activity provision for all our homes. Thank you once again for the review.
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Review from A J (Cousin of Resident) published on 20 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting Dovehaven to see my cousin, I have found her to be well cared for and her needs and personality recognised and respected by very caring and pleasant staff. My cousin has told me how well cared for she feels and she enjoys the activities provided for the residents. The atmosphere at Dovehaven
is very friendly and also the safety and security of everyone, but particularly the residents are paramount. The building itself is light and airy and scrupulously clean. The grounds are pleasant and well maintained.
Reply from Jan Hunstone, Regional Manager at Dovehaven Residential HomeThank you for taking the time to write this review. I have passed your positive comments onto the staff team within the home. The staff do go above and beyond to create and maintain a welcoming and reassuring atmosphere within the home during this very difficult time. Thank you once again for your positive feedback.
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Review from Kelly M (Resident) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today has been the first time I have seen my dad and been able to hold his hand... well all I can say is thank you to the helpful and kind staff for everything they are doing for my dad and other residents in these hard times for their hard work. It really means a lot. The staff are helpful whenever
I call and keep me updated with appointments my dad has had. I went today to do my test before I could go in a staff member was very helpful with how to do the test before going in after 30 mins (he was very helpful and knowledgeable of the new system). I was negative, so returned after 30 mins to see my dad. Amazing is all I have to say. Thank you to all the staff it brightened up my day and my dad's. All thanks to the helpful staff, I couldn’t ask for a nicer place with fabulous staff.
Reply from Jan Hunstone, Regional Manager at Dovehaven Residential HomeThank you so much for taking the time to write this review. I am also pleased that your visit went well with your Dad and that by being able to see him you were reassured that he is well and comfortable within the home. I have passed on your comments to the staff team who have been very excited to see our relatives back in the home as it means so much to the residents.
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Review from S P (Friend of Resident) published on 5 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and professional.
Reply from Jan Hunstone, Regional Manager at Dovehaven Residential HomeThank you for your review and the time it took to complete.
I have passed your views onto the staff team, all feedback is appreciated as the team work hard to maintain standards
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Review from S M (Friend of Resident) published on 5 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and polite. Very helpful on the phone and in the home. Always followed Covid-19 guidance, excellent feedback from the resident.
Reply from Jan Hunstone, Regional Manager at Dovehaven Residential HomeThank you for taking the time to complete this survey. I have passed your positive comments onto the staff team.
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Review from Susan M (Stepdaughter of Resident) published on 19 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
During all our visits to the resident, many of which were unannounced, the staff have been very courteous and helpful, the resident appears to be well looked after.
Even during the current crisis, the staff have kept us informed.
Reply from Alison Foreman, Head of Sales and Marketing at Dovehaven Residential HomeThank you very much for taking the time and trouble to review our home. Your comments are very much appreciated.
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Current Review Score: 8.1 (8.125)

Overview of Review Score

The Review Score of 8.1 (8.125) out of 10 for Dovehaven Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Dovehaven Residential Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.125 Points relating to the number of positive Reviews for Dovehaven Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 1 Positive Reviews ÷ 8 = 0.125
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Charlotte

Charlotte Littleford

Job Title: Home Manager

Charlotte Littleford leads our well-trained care team at Dovehaven Residential Home, bringing years of experience in delivering professional, friendly residential care that's truly tailored to each resident's needs and choices.


"What I love about 'The Rest Home' is how our Victorian villa creates such a homely atmosphere, whilst our location gives residents the freedom to stay connected with Southport life. Whether someone's with us long-term or on their reablement journey, we make sure they feel genuinely at home."


Charlotte ensures that every member of our care team has the skills and qualities needed to deliver kind, appropriate care that truly supports each person's individual goals.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dovehaven Residential Home to verify any information. View our terms and conditions. Dovehaven Residential Home has an Enhanced Service - more info.