Good Companions

113 Roe Lane, Churchtown, Southport PR9 7PG
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9.7 10 Reviews
  • Good Companions, Southport
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Younger Adults

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £967
  • RESPITE Self-Funded Residential Dementia Care: from £1092

These prices are only a guideline, please contact Good Companions to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lisa Connolly (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Full Assessment to be carried out
  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (18)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • All visitors welcome, however please avoid meal times, so as not to disturb residents.

Parking

  • Room for 15 cars on site and free road side parking

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Good Companions Reviews (10)

9.7

Good Companions has a Review Score of 9.7 (9.724) out of 10, based on 10 reviews in the last 2 years. Over all time Good Companions has 10 reviews.

Overall Experience

  • 8
  • 2
  • 0
  • 0
  • 0

Date Published

10
0
0
10
0

Review from Heather S (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Good Companions for some months.
She transferred from another care home following safeguarding concerns. Good companions have enabled her to self-actualise. She arrived with challenging behaviour and negative experiences from her previous placement. She is now more
at ease, living a more fulfilled life. Her advancing dementia poses occasional challenges still but I have observed how the staff treat her with kindness, listen to her concerns and try their best to bring some fun along the way. I have observed how the other residents seem to behave like they are part of this community.
This has been fostered by the clear leadership of the home manager. She clearly cares about her residents and has demonstrated her dementia skills in dealing with my mother's challenges. The staff are friendly and care about their residents.

Reply from Lisa Connolly, Registered Manager at Good Companions

Thank you for your wonderful comments. We are so glad to hear that your mum has settled so well with us and that you have been able to see such an improvement.

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Review from Karen B (Daughter of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a 2-week hospital stay, it was clear Mum couldn't live alone in the short term, and the hospital wanted to discharge her to a care home. The first five I visited were dreadful. Thankfully Good Companions was next on my list. Immediately it had a great feel about it, it was warm and cheerful, and
they had a nice room available. Mum moved in the next day. Since she's been there, she's brighter, happier, chattier, she's getting all the hydration and warm nutritious food she needs, and the managers are acutely attentive. Making the decision to place Mum in a care home setting was a personal ordeal, and finding such a place has rested my mind. I'm happy that Mum is so well cared for, the food is excellent and is presented beautifully - that effort speaks volumes. I've seen such kindness and patience towards the residents, it is heart-melting, and there are so many daily activities! We are delighted that this care home exists, and its 'Good' accreditation doesn't do it justice.

Reply from Lisa Connolly, Registered Manager at Good Companions

Thank you so much Karen. Your feedback means the world to us and brought tears to my eyes. A reminder of why we do what we do and the positive impact we can truly have in everyone’s lives.

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Review from Lesley H (Daughter of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was in Good Companions care home in August for two weeks respite. The management were really helpful in getting her in there while we went on holiday. My sisters said my mum was happy, clean, looked well and alert and appeared to be looked after and cared for when they visited her, while I was
on away. They immediately contacted the family about any concerns or queries they had about my mum’s well being. Thank you all.

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Review from Wendy T (Daughter of Resident) published on 9 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident here for over twelve months, she has settled well and has lots of activities available to her to keep her occupied. Staff care for her exceptionally well and treat her with great respect. They adore her and she them. They handle her needs and demands to a very high standard
of care. The Good Companions team are inspirational.

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Review from Jane P (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I arrived in Good Companions, I was met with friendly faces.
I was told that some of the staff have worked there for 20 years.
When we visited my mum after only a few days, she seemed better than she had for months, happier and more alert; she was saying how pampered she was and how
lovely the food was.
Mum has vascular dementia and was always anxious at home, but now she seems alot happier.
The staff are all so lovely, kind and calm; they are loving to each and every resident.
We are so happy and relieved; it's a big weight off our shoulders.
I cannot thank each and every one of the staff enough for all they do to ensure Mum is living the best life she can.

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Review from P G (Son of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good Companions was our clear number one choice having visited about half a dozen homes. This was mainly due to the look and feel of the home/room, but mainly due to the obvious care and attention given by the team, led by the amazing care manager. Throughout the entire time, we were in no doubt that
Mum was being cared for, both professionally and with genuine love. The entire team became Mum's 'family' during which was a terrible time with lockdown, right up until she passed away. They very quickly learned of Mum's needs, despite her being unable to communicate through speech due to her condition and when she deteriorated, they always made her feel loved and respected. They made the whole ordeal so calming for all involved. It made our family feel so confident that she was being looked after all the time. We will forever be grateful to the care manager and the team for the genuine love and care that they showed Mum and would have no qualms at all about recommending Good Companions to anyone.

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Review from Karen M (Daughter of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident at Good Companions EMI care home, an absolutely wonderful friendly home. The manager is outstanding at her job and goes out of her way for everyone, all the staff are wonderful with my mum she is very happy there. The home is so clean and the food is wonderful couldn’t ask for a
better place for mum.

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Review from Andrew K (Son of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has recently been in respite care at Good Companions. I am of the opinion that his stay was most enjoyable. The staff treated him with the utmost respect and dignity and the care was excellent in all aspects. The care manager was very supportive and readily available for any issues. Based
on this experience, I would recommend Good Companions as a trusted and caring company. I would have no hesitation in putting my father in their care for any future occasions.

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Review from Dorothy H (Daughter of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been cared for at Good Companions for 9 years, the care she has received is exemplary. Having had a terrible experience in the first care home we tried it was a massive relief to get Mum safe and cared for by people who understand dementia. Mum enjoys her food, it’s been excellent! Staff are
always caring despite residents sometimes showing challenging behaviour. Activities are varied and frequent, even though Mum is now bedbound she is included when it’s possible. I am very grateful for the care Mum has received and do not hesitate to recommend Good Companions Care Home.

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Review from Joyce C (Daughter of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum started living here, I fully expected some of the care to not be very caring. This could not be further from the truth, as all staff demonstrate genuine care towards their residents. I believe that this comes from the dedication to care and respect shown by the manager, who I believe has dedicated
her career to caring - she leads by example. I have seen residents truly enjoying life, and there is always an ‘occasion’ to enjoy, made all the more enjoyable by the top-class catering on offer; some of the homemade dishes (especially the cakes and desserts) would be appreciated in any restaurant.
Wonderful staff who deserve appreciation and thanks for the invaluable work they do.

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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Good Companions is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.724 for Good Companions is calculated as follows: ( (87 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 116 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Good Companions is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Good Companions

What types of Care is Good Companions registered for?

Older Person Care, Dementia, Eating Disorders, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Good Companions have?

There are 24 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Good Companions?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Good Companions to the centre of Southport?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Good Companions to verify any information. View our terms and conditions. Good Companions has an Basic Service - more info.