164/166 Hawthorne Road, Bootle L20 3AR
Owner: Stirrupview Ltd
Person in charge: Karen Oakley (Manager)
Local Authority / Social Services: Sefton Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users
Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Epilepsy • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment
Admission Information: By assessment.
Single Rooms: 17
Shared Rooms: 4
Weekly Charges Guide: Personal Care Single from £383 (These prices are only a guideline, please contact Hawthorne Lodge to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Sheltered Housing • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Hawthorne Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Hawthorne Lodge has a Review Score of 8 (8.033)
The Review Score of 8 (maximum of 10) for Hawthorne Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hawthorne Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Hawthorne Lodge is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.2 Points relating to the number of positive Reviews for Hawthorne Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5 Target = 0.200
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Joanne C (Friend of Resident) on Sunday 28 May 2017. Relates to April 2017.
Walked in this residential home to the friendly and helpful staff. All our needs were met with respect, lovely clean and tidy home for the elderly residents would recommend this care home to friends and families elderly family members if needing help with their loved ones.
How likely would you be to recommend Hawthorne Lodge? Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Hawthorne Lodge