Thornton Hall & Lodge

16-18 Tanhouse Road, Thornton, Crosby, Liverpool L23 1UB

Thornton Hall & Lodge, Liverpool, Merseyside
Thornton Hall & Lodge, Liverpool, Merseyside
Thornton Hall & Lodge, Liverpool, Merseyside

Thornton Hall and Lodge is a home in Thornton, specialising in care for older people.

Thornton Hall provides 24-hour residential care, while the separate Thornton Lodge gives round the clock dementia care for elderly people.

The home offers a wide range of features designed with the comfort, privacy and independent lifestyle choices of residents in mind. All bedrooms come with en-suite bathroom, telephone-point, and internet access.

Public areas of the homes include a family room for more personal gatherings and a hairdressing salon.

The home serves a daily changing and enticing variety of home-cooked meals, which are tailored to the residents and any specific needs.

Extensive enclosed gardens provide a pleasant and secure environment to enjoy the outdoors, while a daily activity and entertainment programme caters for a range of hobbies and interests.

Group: Orchard Care Homes

Person in charge: Kirsty Winstanley (Home Manager)

Local Authority / Social Services: Sefton Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 96 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 96

Rooms with ensuite WC: 96

Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Our homes located on Tanhouse Road and are a few minutes walk from St. William of York Church on Edge Lane. The residential suburb of Thornton is just off the A565 and is close to the town of Crosby.

Visiting:

Visistors welcome anytime.

Parking:

Free on-site parking.

Latest Care Quality Commission* Report on Thornton Hall & Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Thornton Hall & Lodge has a Review Score of 8 (8.021)

The Review Score of 8 (maximum of 10) for Thornton Hall & Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Thornton Hall & Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Thornton Hall & Lodge is calculated as follows: ( (17 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.354 Points relating to the number of positive Reviews for Thornton Hall & Lodge is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 19.2 positive Reviews (96 registered maximum number of service users ÷ 5). 2 Reviews ÷ 19.2 Target = 0.104

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Thornton Hall & Lodge?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Thornton Hall & Lodge

  • Daughter of Resident/Service User
    2

My mum is a resident at Thornton Hall & Lodge, Crosby. She has been there since August 2014. I would like to praise the carers for all their hard work. Nothing is too much trouble and I know my mum feels that she is safe, caring hands.
My sister lives in London and visits regularly. She echoes these words.

I don't wish to single out any carers as they are all doing a really good job. I wanted to put this in writing as I feel that it is important that they know how valued they are.

How likely would you be to recommend Thornton Hall & Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Ian Forshaw, Care home manager at Thornton Hall & Lodge responded to this review on 14 Mar 2017:

Thank you very much for your review.
It is lovely to hear such positive feedback for our home.
Our staff do work hard to maintain a high level of care for our residents and it is great to know that this is noted.
I am so pleased that your mother is happy at Thornton and feels so at home.
Thank you again.
Kind regards.

Our whole family are so grateful for the care - if not to say love - that our mother has received during her stay at Thornton Hall. She went into care a confused, lonely, underweight little lady. In a matter of weeks, she was confident, glowing with health, distinctly plumper and revelling in the social contact she now has on a day to day basis. While her condition has, inevitably, deteriorated over her time there, she continues to get the most out of life through the attention and stimulation she enjoys at Thornton Hall. Lovely people who know what they are doing!

How likely would you be to recommend Thornton Hall & Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Ian Forshaw, Home Manager at Thornton Hall & Lodge responded to this review on 01 Feb 2017:

Thank you for taking the time to leave your feedback on the care here in our home. Your comments are genuine and heart-warming.
Kind regards

Ian Forshaw, Home Manager

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Thornton Hall & Lodge

Job Vacancies

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Care Home Idol 2016

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