Hilbre House

The Chalet, 6 St Margaret's Road, Hoylake, Wirral CH47 1HX
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3 Reviews
  • Hilbre House, Wirral

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Beverley Cunningham (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Above 65 Years
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (1)

Hilbre House Reviews (3)

Over all time Hilbre House has 3 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My mother in law was well cared for during her time in Hilbre House. The building is beautiful and feels more homely than a care home. It is light and airy with beautiful views over the sea. The staff were friendly and caring and always available to discuss my mother in law. During the final months
of her life they moved my mother in law to a room where they could keep a close eye on her throughout the day and night. We appreciated this. Prior to that she had been very happy in an upstairs room with the carers regularly popping in throughout the day.
The food was good and as my mother in law’s health deteriorated they catered for her changing appetite. During the covid epidemic the care home carefully implemented precautions to protect the residents and carers.

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Overall Experience  Overall Experience 5.0 out of 5

This care home suits my elderly mother very much, it is light and airy, with a wonderful aspect overlooking the Mersey Estuary. The standard of cleanliness is very high. The staff all have a friendly banter with her which she thrives on. They look after her personal hygiene as well as her nutritional
and medical needs, calling the local doctor in as required.
The home also has a wide range of interactive and stimulating sessions for the residents as well as their own transport for any appointments that the residents need.

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Overall Experience  Overall Experience 5.0 out of 5

After much soul searching and viewing several residential homes, we chose The Chalet, Hilbre House Hoylake for our Dad, who has dementia. He moved into a lovely room with en-suite and sea views in February 2018.
We cannot fault the care he is receiving here, the staff are wonderful, extremely empathetic
to Dad’s daily needs, he is treated with dignity and as part of their family. The Chalet is furnished and decorated as a home from home, which makes the transition to care so much nicer. They have two resident chefs and the food is excellent. In a space of a few short months, he was eating again, had gained weight, was happy, content and he was safe. This has given us such peace of mind. To Dad, this is home, his sanctuary, which is all we could have ever wished for him. We strongly believe that he is still with us because of the care he is receiving.
As a family, we cannot recommend Hilbre House more highly,

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Feb 2025

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Hilbre House

What types of Care is Hilbre House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hilbre House have?

There are 20 Single Rooms.

What are the Facilities & Services at Hilbre House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hilbre House to the centre of Wirral?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hilbre House to verify any information. View our terms and conditions. Hilbre House has an Basic Service - more info.