Salisbury House

In March, my mum, who is 83 and has Alzheimer’s, had a severe water infection; she lost her mobility and speech, so spent quite a while in the hospital and then she went to Salisbury House for 6-weeks to be assessed. Unfortunately, she would now need 24-hour waking care, which sadly we were unable to provide, so she then became resident at Salisbury House. Mum, I’m glad to say, is improving week by week and is so happy there. She absolutely adores the staff, and the treatment she receives is second to none. Every visit she’s immaculately dressed; you can tell her outfit wasn’t just thrown together. So in view of what we have seen over the last few months, this has helped us as a family come to terms with the very difficult decision we had to make. We couldn’t have wished to find a better run place for Mum to go into, and we can’t thank the staff enough for all they do in caring for her. We’ve not seen her this happy in a long time, so a very big thank you to everyone who has made her feel so welcome there.

We have a wonderful mum, who looked after our dad, who suffered from Parkinson's disease for over 30 years; she is a selfless lady, loved by all of our family relatives, as well as us and our friends.

When we tell our friends about Mum being there, they all say if the time comes, they will place their relatives there too.

They have been trusted to look, love and care for our precious mum, we could go (before Covid) at any time of the day/early evening to see her, so it was never set up that she looked good for us; she always did. Thankfully, she is very happy there, and we are pleased we made the right decision; thank you.

My mother was only a resident for a few months before she passed away, but during that time, she received excellent care and attention from the wonderful staff. All the staff both on the care side and housekeeping were friendly, courteous, and nothing was too much trouble. I would highly recommend this care home.

Despite Mum's resistance to going into a care home, I think given more time before she died and under more normal circumstances, (without the restrictions of Coivd lockdown). She would have settled very happily here. The staff and management were always very friendly and welcoming to us all, and I feel they treated their residents like their own family.

I am so happy with the treatment my father gets from all the staff. The staff are wonderful, and the home is absolutely beautiful. I cannot fault Salisbury House in any way at all over the past 6-years. I am sad I cannot be with my dad, but I know he is treated as a family member, and I send all my love and thanks to the staff. I don't know what I would do without them. When my time comes, I will be choosing here.

My 92-year-old mother was admitted to Salisbury House care home on September 1st 2020. Due to covid-19 restrictions, I was unable to visit him, but the staff kept us well informed, and I know he was well looked after and cared for by all the wonderful staff in some difficult situations. Owing to my father's disabilities and dementia, until he was admitted to hospital (not covid-19 related) in November 2020 where he passed away. God bless you all, without exception, the most caring people I know.

My Mum has been in Salisbury House for over 2 years. She is very happy here and myself and the entire family are very grateful for the fantastic care she receives. They have kept COVID out of the home and it has been a great relief to know she is safe and cared for. The staff and management really do care about the residents. I would not hesitate in recommending Salisbury House as safe, kind and caring environment for your loved ones.

The care and kindness that has been shown to Mum throughout her stay at Salisbury House, particularly since the death of Dad in May, has been wonderful. All staff get to know the residents and treat them with respect. Mum (and Dad) we’re always clean and smart. I have been kept well informed of all aspects of Mum’s care. Cleanliness in the House is exemplary. It has been a relief to me that both Mum and Dad were well looked after - safe and secure.

Salisbury House is a very caring and welcoming home; the staff and management are so approachable, kind, professional and very experienced. Dad was very well looked after during the time he was a resident, staff got to know him well, and he was always smart. Everything was well organised, and as a family, we were kept well informed about his health and well being. The activities provided for residents are varied, and dad loved the trips out. The management and staff are doing a great job during the 'lockdown' period, and we used Skype to keep in touch with dad. Sadly dad recently passed away, but the staff were so caring with both him and the family; he was treated with respect and dignity. There was always a happy atmosphere when we visited. I highly recommend Salisbury House to care for your loved one.

Salisbury House is an excellent Home for your loved ones to get their Care. Overall the home was perfect in every way, Mum was very settled there. Thank You to all members of Staff.

Dad was fully blind and of limited mobility. I thought when trying to find a care home for him a few years back that no one would be prepared to take him on. A friend had recommended Salisbury House and that was my first port of call and they had no hesitation. Having seen how Salisbury House is run I can see why. The grounds, facilities, caring friendly staff, lovely food and happy atmosphere were just what Dad and his family needed in his final years. I cannot overstate how fantastic this care home is.

I cannot recommend Salisbury House enough.

A lovely homely place with caring staff for a very reasonable price. There are enough staff to be able to care for clients very quickly. Food looks and smells really good. Plenty of opportunities to join groups in music, crafts, cards, bingo. news, reading, head massage etc, etc, but also a quiet lounge for those who prefer a snooze. Minibus well used for outings. Towards the end of her life, a care plan was put in place for Mum to ensure that in most circumstances she could stay in the home. She died peacefully here.

The family and I have been thrilled with the quality of experience we have had over my Mum (who has had dementia since 2011) since she lost all capacity for decision making, whilst still in sheltered accommodation. Salisbury House was our first choice, and rightly so as it has turned out. The atmosphere and ethos was professional as well as friendly, which seemed to be the case on a preliminary visit. She was welcomed into day care pending the availablilty of residential status, and that time was used to gently ease her in to the routines and style of the place, as well as providing a level of personal care which she had not received elsewhere. At the time of writing, she has been in as a resident for just over two weeks, and the change in her has far exceeded all our hopes. The staff treat her as an individual deserving of dignity, she loves the activities which are well organised and enthusiastically led, she is so positive about the food - and she/we could not be happier.

From the moment I entered Salisbury House I felt a sense of calm professionalism. The staff are so kind to the residents. There is a varied activity each day. My mum was so well cared for and always clean and tidy and staff were courteous and treated her with dignity. My mum spoke about how kind the staff were. Sadly my mum passed away and the staff were not only very caring, kind and professional with her but with us as well.

The staff are excellent.

Would highly recommend Salisbury House. My Aunt was well cared for in the six months she was there.

Thank you for all your personal help and support.

My sister lived at Salisbury House for 17 yrs. She passed away Feb 2018. We her family loved it. She loved it, was very happy and well cared for by amazing staff and management.

Always a warm, friendly atmosphere when you enter Salisbury House. Staff are very approachable and helpful. Residents always treated kindly and with dignity. My mum is very happy there and well cared for. Staff always keep me informed as to mums needs and requirements. She has a shared room which is always neat and tidy when I need to go in. I cannot fault Salisbury in any way and I am very glad I made the decision to put my mum in their care.