Salisbury House

We have been very pleased with all the staff and treatment of my uncle.

I cannot thank Salisbury House its management and staff enough for the support and care given to my aunt and the family during a very difficult time. The support and care given was over and above anything expected. She was treated with love, care and respect at all times in a very homely comfortable and clean environment. Management and staff are extremely professional, efficient, caring and nothing was too much trouble.

I feel safe, it's a home from home atmosphere. I've got friends here now - lots going on, trips out, events to look forward to and I get involved by helping out with the events and I enjoy it. You can do your own thing.

My Mother has been in residence at Salisbury House for the last 3.5 years and has had the best of care she wouldn't have got in the community i.e daily carers to her home which didn't work out and was neglected by not getting correct medication etc.

The social events have brought my Mother out of herself which she wouldn't have done living in her flat.

I feel I have paid for my grief and I don't want others to get upset like myself. It has tainted my happy memories of the care home at a time when I had nothing but praise for everyone who helped and cared for my parents.

Having to put my mother into a care home was very worrying. Salisbury House has been so caring, she is so well cared for. Food is good. Cleanliness is exceptionally good. Staff are very caring. No complaints at all.

I feel so blessed to have my friend cared for so well.

Staff are caring and so patient. Residents are treated like members of their own family. It is a very happy place that ticks along in its lovely routine. All residents are encouraged to take part in activities but respectfully left in peace if that's what they choose. The care received is genuine and maintains the dignity of residents at all times. Our aunty is in a happy and safe place.

My mum (recently deceased) went into a care home due to increasing concerns over her well being and safety while living alone. Mum had dementia. My wife and I looked at 22 care homes on the Wirral. The fact that we chose Salisbury House speaks volumes. We had no cause for concern regarding her care. The care workers always presented as caring, non-patronising, efficient and professional. Any concerns we had were listened to and acted on by the supervisory staff. Mum's final days were handled with dignity and genuine concern.

When we started looking for a home providing respite care, we should not have worried. Salisbury House gave our mother outstanding care from owners and staff who went way beyond what was required of them. They have a tremendous ethos and a great atmosphere that is homely, kindly and joyful.

Whilst our mum was only a resident at Salisbury House for a relatively short time we could not have found a more caring environment for her in what proved to be her final few months.

This family run home has a very hands-on management, their choice of staff reflecting their high standards in all areas. The home always had a cheerful, lively atmosphere and all residents were involved in daily activities and outings. Facilities were always spotlessly clean and fresh, laundry excellently managed and an appetising selection of meals provided.

As mum's health declined the care she received was exceptional and the support for both her and ourselves was truly appreciated. Senior staff were always thoughtful, coordinating mum's care with her welfare as a priority and day to day carers treated mum with dignity, kindness and humour.

All we can say is a huge thank you from us and on behalf of mum. We will always be so thankful that we found Salisbury House.

My Mother who has progressing Alzheimer's stayed at Salisbury House for 2 months earlier this year. During her stay staff were courteous and attentive. The home is family run and they are very much involved in the management and daily running of the home. Amongst both staff and residents there is good team spirit which really helped in my Mothers stay.

It is very evident that Salisbury House is a well run care home with dedicated and capable staff. My Mum moved to Salisbury House in November 2015 and within two weeks had decided that it was the place for her and she wanted to stay permanently. Mum's physical care has been a priority for the staff during that time with several issues being picked up and resolved quickly. Most importantly Mum's emotional well being has increased massively since she moved in. The staff are friendly and caring and the general atmosphere is that of a happy home. Mum is very settled and comfortable and thinks the staff are great.

The home itself is well maintained and attractive and there is a lively atmosphere with residents obviously enjoying each others company.

The management and staff are very approachable and always willing to give advice and assistance.

The family feel very lucky to have found such a wonderful home for Mum - a place where we know she is happy and well cared for. Thank you.

My mother-in-law has been attending Salisbury House on a Friday each week since April for daycare. Since attending she has become much more motivated and made new friends. She looks forward to her Fridays where she can take part in the activities and enjoys the outings. She has had periods of respite care when we have been going on holiday and we were able to go away with the knowledge that she was being well cared for. The management are extremely approachable, friendly and helpful, employing an excellent team to provide a quality delivery of care for all the residents and daycare users. I would have no hesitation in recommending Salisbury house for the care of loved ones.