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Salisbury House

83/85 Egerton Park, Rock Ferry, Birkenhead, Merseyside CH42 4RD
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Salisbury House, Birkenhead
Salisbury House, Birkenhead
Salisbury House, Birkenhead

Services offered:

Both Residential and Dementia care

Day Care (transport service available)

Respite & Convalescent Care

Short and Long Term care

Salisbury House considers moving into a care home a positive step, supporting residents and relatives through what can be a difficult transition. Providing a 'home away from home' environment with traditional surroundings maintained to the highest standard.

Salisbury House is a large detached property surrounded by beautiful landscaped gardens, in the quiet residential...  

Care Provided by Salisbury House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Salisbury House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mr & Mrs R Canner
  • Private Owned

Person in charge

  • Laura Canner (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (11)
  • Couples/Companion Rooms (13)

Visiting

  • Salisbury House has a purpose-built Visitors Cabin which is fully Covid secure; where families can visit loved ones regularly.

Salisbury House Reviews (54)

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8.6

Salisbury House has a Review Score of 8.6 (8.627) out of 10, based on 3 reviews in the last 2 years. Over all time Salisbury House has 54 reviews.

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Showing 54 reviews matching selected criteria
Review from June L (Niece of Resident) published on 8 March 2018 Submitted via Postal Card
Overall Experience

We have been very pleased with all the staff and treatment of my uncle.

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Review from Bernie D (Niece of Resident) published on 8 March 2018 Submitted via Postal Card
Overall Experience

I cannot thank Salisbury House its management and staff enough for the support and care given to my aunt and the family during a very difficult time. The support and care given was over and above anything expected. She was treated with love, care and respect at all times in a very homely comfortable and clean environment. Management and staff are extremely professional, efficient, caring and nothing was too much trouble.

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Review from Pat K (Respite Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience

I feel safe, it's a home from home atmosphere. I've got friends here now - lots going on, trips out, events to look forward to and I get involved by helping out with the events and I enjoy it. You can do your own thing.

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Review from Gordon B (Son of Resident) published on 20 February 2018 Submitted via Website
Overall Experience

My Mother has been in residence at Salisbury House for the last 3.5 years and has had the best of care she wouldn't have got in the community i.e daily carers to her home which didn't work out and was neglected by not getting correct medication etc.

The social events have brought my Mother out of herself which she wouldn't have done living in her flat.

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Review from Yvette E (Daughter of Resident) published on 12 February 2018 Submitted via Postal Card
Overall Experience
First class care, treatment and service throughout both my parent's residency. Only one grievance - when mum died I was told to take all the time I needed to collect her belongings. I was in shock and it was near New Year and I couldn't face it. Very disappointed to realise that I was charged four days care after she died!
I would like the carers to be aware of this when they say "no rush" as other relatives may be very short of money!

I feel I have paid for my grief and I don't want others to get upset like myself. It has tainted my happy memories of the care home at a time when I had nothing but praise for everyone who helped and cared for my parents.

Reply from Laura Canner, Manager at Salisbury House

We are very sorry to hear of this, we were not aware and would like to apologise for any upset caused. If we were made aware at the time we could have discussed this further and resolved the matter between us.

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Review from Rodney L (Son of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

Having to put my mother into a care home was very worrying. Salisbury House has been so caring, she is so well cared for. Food is good. Cleanliness is exceptionally good. Staff are very caring. No complaints at all.

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Review from Joy O (Friend of Resident) published on 22 March 2017 Submitted via Postal Card
Overall Experience
When looking for a care home for an elderly friend I viewed many, but Salisbury House ticked all the boxes. It was the correct choice, I know that she is cared for much better than I was managing with help. It is a pleasure to visit her. She is clean, well fed and making friends.
The management and staff are brilliant, caring and treating residents as though they are are one happy family.

I feel so blessed to have my friend cared for so well.

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Review from Charlotte O (Friend of Resident) published on 24 January 2017 Submitted via Postal Card
Overall Experience

Staff are caring and so patient. Residents are treated like members of their own family. It is a very happy place that ticks along in its lovely routine. All residents are encouraged to take part in activities but respectfully left in peace if that's what they choose. The care received is genuine and maintains the dignity of residents at all times. Our aunty is in a happy and safe place.

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Review from James M (Son of Resident) published on 22 December 2016 Submitted via Postal Card
Overall Experience

My mum (recently deceased) went into a care home due to increasing concerns over her well being and safety while living alone. Mum had dementia. My wife and I looked at 22 care homes on the Wirral. The fact that we chose Salisbury House speaks volumes. We had no cause for concern regarding her care. The care workers always presented as caring, non-patronising, efficient and professional. Any concerns we had were listened to and acted on by the supervisory staff. Mum's final days were handled with dignity and genuine concern.

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Review from Steve M (Son of Resident) published on 29 November 2016 Submitted via Website
Overall Experience

When we started looking for a home providing respite care, we should not have worried. Salisbury House gave our mother outstanding care from owners and staff who went way beyond what was required of them. They have a tremendous ethos and a great atmosphere that is homely, kindly and joyful.

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Review from Annette (Daughter of Resident) published on 15 August 2016 Submitted via Website
Overall Experience

Whilst our mum was only a resident at Salisbury House for a relatively short time we could not have found a more caring environment for her in what proved to be her final few months.

This family run home has a very hands-on management, their choice of staff reflecting their high standards in all areas. The home always had a cheerful, lively atmosphere and all residents were involved in daily activities and outings. Facilities were always spotlessly clean and fresh, laundry excellently managed and an appetising selection of meals provided.

As mum's health declined the care she received was exceptional and the support for both her and ourselves was truly appreciated. Senior staff were always thoughtful, coordinating mum's care with her welfare as a priority and day to day carers treated mum with dignity, kindness and humour.

All we can say is a huge thank you from us and on behalf of mum. We will always be so thankful that we found Salisbury House.

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Review from Mike (Son of Resident) published on 4 July 2016 Submitted via Website
Overall Experience

My Mother who has progressing Alzheimer's stayed at Salisbury House for 2 months earlier this year. During her stay staff were courteous and attentive. The home is family run and they are very much involved in the management and daily running of the home. Amongst both staff and residents there is good team spirit which really helped in my Mothers stay.

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Review from Gillian B (Daughter of Resident) published on 5 February 2016 Submitted via Website
Overall Experience

It is very evident that Salisbury House is a well run care home with dedicated and capable staff. My Mum moved to Salisbury House in November 2015 and within two weeks had decided that it was the place for her and she wanted to stay permanently. Mum's physical care has been a priority for the staff during that time with several issues being picked up and resolved quickly. Most importantly Mum's emotional well being has increased massively since she moved in. The staff are friendly and caring and the general atmosphere is that of a happy home. Mum is very settled and comfortable and thinks the staff are great.

The home itself is well maintained and attractive and there is a lively atmosphere with residents obviously enjoying each others company.

The management and staff are very approachable and always willing to give advice and assistance.

The family feel very lucky to have found such a wonderful home for Mum - a place where we know she is happy and well cared for. Thank you.

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Review from Evelyn R (Daughter-in-law of Resident) published on 30 October 2015 Submitted via Postal Card
Overall Experience

My mother-in-law has been attending Salisbury House on a Friday each week since April for daycare. Since attending she has become much more motivated and made new friends. She looks forward to her Fridays where she can take part in the activities and enjoys the outings. She has had periods of respite care when we have been going on holiday and we were able to go away with the knowledge that she was being well cared for. The management are extremely approachable, friendly and helpful, employing an excellent team to provide a quality delivery of care for all the residents and daycare users. I would have no hesitation in recommending Salisbury house for the care of loved ones.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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