Sandstones

9 Penkett Road, Wallasey, CH45 7QF
Review Us
9.7 74 Reviews
  • Sandstones, Wallasey
Sandstones in Wallasey is situated within a mile of the River Mersey estuary on the Wirral.

The home provides residential and dementia care for up to 35 customers in homely and comfortable single ensuite rooms and continues to welcome new residents for permanent care and can also support respite and shorter stays.

Care staff recognise that everyone is an individual. They work hard to get to know customers, build relationships and ensure all aspects of the service provided is the one that people want.

Taste events ensure menus incorporate residents' preferences and dietary requirement and meals are cooked freshly on site by the highly trained catering team. Group and individual activities are arranged with resident input to ensure these are to everyone's satisfaction.
Show Sandstones on the Map

Care Provided by Sandstones

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1090
  • Self-Funded Residential Dementia Care: from £1090
  • RESPITE Self-Funded Residential Care: from £1090
  • RESPITE Self-Funded Residential Dementia Care: from £1090

Colleagues at Sandstones will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Sandstones to find out the exact price for your requirements.

Contact Sandstones to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sandstones to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Ben Lloyd (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Sandholme Fold.

Parking

  • Onsite parking is available, including disabled spaces.

Sandstones Reviews (74)

9.7

Sandstones has a Review Score of 9.7 (9.704) out of 10, based on 19 reviews in the last 2 years.
Over all time Sandstones has 74 reviews.

Overall Experience
  • 55
  • 18
  • 1
  • 0
  • 0
Date Published
  • 74
  • 5
  • 11
  • 19
  • 55
Reviewer Connection to Sandstones
  • 35
  • 10
  • 6
  • 6
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 74, showing 41-60
Review from N R (Niece of Resident) published on 21 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is very happy here at Sandstones. She loves mealtimes and how the dining room is set out so beautifully.
Her own room is very comfortable and she feels safe and secure here. She is pleased she has made Sandstones her home and often says so.
Thank you to all the staff for all their hard work
and for making Sandstones a wonderful place to live.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V B (Niece of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sandstones have cared for my uncle for four years and also for my mother for nearly ten years before that. The staff some of whom have worked there on a long-term basis are always kind and caring. The environment is attractive and the food is outstanding, produced by award-winning chefs. I can recommend
Sandstones without hesitation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D C (Son of Resident) published on 15 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely impressed by the characters, professionalism, and courteousness of all members of the Sandstones Care Home in Wallasey. My mother has settled in well and our whole family are pleased with the care that has been given to her throughout the last 6 months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R G (Niece of Resident) published on 8 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sandstones staff and management are second to none - perfect.
They care and arrange activities to accommodate all residents.
Cannot recommend too highly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Henry D O (Brother of Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just wishing to place on record my appreciation re the care given to my sister by all the staff at Sandstones Care Home, Wallasey.
My sister has been at the care home now for 18 months.
The care home is extremely well run, from management down to all staff who constantly provide a caring and supportive
role to all residents. With regard to my sister, who was recently taken ill and had to be admitted to hospital, the staff response was exceptional in ensuring her health and care. She is now back at the care home. The staff are to be congratulated and are a credit to the Anchor organisation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angie C (Daughter-in-law of Resident) published on 27 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving Mum to a care home was a difficult but necessary decision. After visiting several homes prior, Sandstones was a welcome relief. Sandstones is impressive in that the staff appears to genuinely care for the residents and be familiar with their particular ways and needs. And, there are no odd odours.


We

were treated with kindness and respect while being shown around the facility; being advised of the processes. We appreciated how knowledgable the admin staff was in explaining everything.


Mum has been at Sandstones for only one week but we know this is the place for her. She enjoys the many activities and the wonderfully delicious meals that are provided. She has had some rough patches (agitation in the evening) but we know she is treated with sincere thoughtfulness by the staff when she does have a tough moment.


As a side note, our phone calls and emails to check on Mum have been responded to and we have never felt like it was an imposition to give us an update.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R J (Resident) published on 28 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In addition to top rating in all categories below, I comment as follows...
The food quality, variety, preparation and service and presentation have always (3 plus years) been of a high standard and since the residents voted for no TV or music at meal times, diners can talk more freely and quietly and
seem more generally relaxed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joseph F S (Respite Resident) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My short stay at Sandstones was long enough to experience what I can only describe as a salutary change in my lifestyle.
In due respect, I feel I am not ready for such a change to become a permanent resident but would pass on my recommendation to any others who I feel would benefit for a stay here.
Spare chairs in room for visitors would be appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet S (Daughter of Resident) published on 2 August 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad went into Sandstones Wallasey, when my family went to a family wedding in Cyprus. The home is lovely and the staff were wonderful. The home is lovely and clean and the food was gorgeous. Dad was so well looked after and put our minds at rest that he was well cared for, which allowed us to enjoy
our time away.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Connie H (Niece of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we were looking for long term care we were introduced to the manager who assesed my aunt in her flat. Within a fortnight she was settled into Sandstones in Penkett Road. The care she receives is second to none the staff are wonderful, food is excellent, she is monitored at all times and if the
staff feel she needs hospital or doctors they see to this and let the family know. Her family can be rest assured she is looked after to the highest degree.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christopher H (Son of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sandstones has been absolutely brilliant for my Mum. The staff are all fantastic, as are the residents. Its a great relief for me knowing my Mum is getting well looked after. I would commend Sandstones to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth L (Niece of Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt lives in sheltered accommodation but she has had a few falls and for her own safety my aunt spoke to the family and realised she needed a few weeks care so we get her into Sandstones.


The care and attention we received when we arrived and first class. Sandstones is very clean. The food is

excellent. Sandstones is a very warm and friendly home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hazel W (Friend of Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very relaxing, peaceful, happy care home. All staff are very caring and friendly. The stimulation throughout the day is very good.


My friend's room is always clean and smells lovely. The office staff are very helpful. This is a well-run care home. Well done to all.


I think I might go

on the waiting list.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian M (Daughter of Resident) published on 3 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
All staff are very caring and Mum is looked after well. The catering staff deserve a mention as Mum is coeliac and they are always trying to tempt her with new things. Most problems are dealt with quickly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susannah G (Respite Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After hip operation three weeks rehab. I was well looked after and helped to get over my hip operation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen P (Daughter of Resident) published on 13 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Sandstones for 6 months now and the standard of care is excellent. She told me all the carers are lovely and she feels we cared for and content.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hilary T (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous staff, very helpful and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bernadette W (Daughter-in-law of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Clean environment, have witnessed staff having kindness and compassion to patients. Frequent activities - good understanding is shown in regard to suitable activities for the age range.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol R (Daughter-in-law of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely pleased with Sandstones. All carers are very pleasant and helpful and always seems to be something going on for residents. Very pleased to see my mother in law settled and happy with all carers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark P (Son of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent accommodation and care. The room is clean and well-maintained. Staff are very attentive, pleasant and care for all my Mum's needs. (Great standard of care). Although Mum can't always make it down for meals, it's no problem and the standard of meals is very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for Sandstones is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.754 for Sandstones is calculated as follows: ( (178 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 224 Ratings = 4.754
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Sandstones is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Sep 2019

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandstones to verify any information. View our terms and conditions. Sandstones has an Enhanced Service - more info.