Sandstones

I cannot speak highly enough of Sandstones Nursing Home. The staff, both care and office staff, are amazing and nothing is too much trouble. As a family, we are always made to feel welcome. Before lockdown, there was always something going on in the afternoon to entertain the residents.

My mother was admitted on a temporary basis after a short illness. It soon became clear that she would be unable to return home but from the moment she was admitted she was made to feel welcome and part of their family. The staff actually enjoy their roles within the home, always a smile and a friendly word for visitors and residents alike. Nothing is too much trouble and they encourage everyone to get involved in the daily activities, even the visitors, if something is on when you visit, join in. Cleanliness is paramount here and the chef makes all the meals from scratch with varied menus. I could not wish for better care for my mum and the main thing is she is very happy and loved at Sandstones.

I would recommend this home and view it’s service very highly.

My mother has been very happy since she took up residence at Sandstones. The staff are very kind and attentive. There are plenty of activities to keep her stimulated and she likes to join when possible. She is very enthusiastic about the food and extremely complimentary about her meals. I do not think she would be happier anywhere else.

Otherwise, it's fabulous.

Thank you to all the staff for all their hard work and for making Sandstones a wonderful place to live.

Sandstones have cared for my uncle for four years and also for my mother for nearly ten years before that. The staff some of whom have worked there on a long-term basis are always kind and caring. The environment is attractive and the food is outstanding, produced by award-winning chefs. I can recommend Sandstones without hesitation.

I have been extremely impressed by the characters, professionalism, and courteousness of all members of the Sandstones Care Home in Wallasey. My mother has settled in well and our whole family are pleased with the care that has been given to her throughout the last 6 months.

Cannot recommend too highly.

The care home is extremely well run, from management down to all staff who constantly provide a caring and supportive role to all residents. With regard to my sister, who was recently taken ill and had to be admitted to hospital, the staff response was exceptional in ensuring her health and care. She is now back at the care home. The staff are to be congratulated and are a credit to the Anchor organisation.

Moving Mum to a care home was a difficult but necessary decision. After visiting several homes prior, Sandstones was a welcome relief. Sandstones is impressive in that the staff appears to genuinely care for the residents and be familiar with their particular ways and needs. And, there are no odd odours.

We were treated with kindness and respect while being shown around the facility; being advised of the processes. We appreciated how knowledgable the admin staff was in explaining everything.

Mum has been at Sandstones for only one week but we know this is the place for her. She enjoys the many activities and the wonderfully delicious meals that are provided. She has had some rough patches (agitation in the evening) but we know she is treated with sincere thoughtfulness by the staff when she does have a tough moment.

As a side note, our phone calls and emails to check on Mum have been responded to and we have never felt like it was an imposition to give us an update.

The food quality, variety, preparation and service and presentation have always (3 plus years) been of a high standard and since the residents voted for no TV or music at meal times, diners can talk more freely and quietly and seem more generally relaxed.

In due respect, I feel I am not ready for such a change to become a permanent resident but would pass on my recommendation to any others who I feel would benefit for a stay here. Spare chairs in room for visitors would be appreciated.

My Dad went into Sandstones Wallasey, when my family went to a family wedding in Cyprus. The home is lovely and the staff were wonderful. The home is lovely and clean and the food was gorgeous. Dad was so well looked after and put our minds at rest that he was well cared for, which allowed us to enjoy our time away.

When we were looking for long term care we were introduced to the manager who assesed my aunt in her flat. Within a fortnight she was settled into Sandstones in Penkett Road. The care she receives is second to none the staff are wonderful, food is excellent, she is monitored at all times and if the staff feel she needs hospital or doctors they see to this and let the family know. Her family can be rest assured she is looked after to the highest degree.

Sandstones has been absolutely brilliant for my Mum. The staff are all fantastic, as are the residents. Its a great relief for me knowing my Mum is getting well looked after. I would commend Sandstones to anyone.

My aunt lives in sheltered accommodation but she has had a few falls and for her own safety my aunt spoke to the family and realised she needed a few weeks care so we get her into Sandstones.

The care and attention we received when we arrived and first class. Sandstones is very clean. The food is excellent. Sandstones is a very warm and friendly home.

This is a very relaxing, peaceful, happy care home. All staff are very caring and friendly. The stimulation throughout the day is very good.

My friend's room is always clean and smells lovely. The office staff are very helpful. This is a well-run care home. Well done to all.

I think I might go on the waiting list.

All staff are very caring and Mum is looked after well. The catering staff deserve a mention as Mum is coeliac and they are always trying to tempt her with new things. Most problems are dealt with quickly.

After hip operation three weeks rehab. I was well looked after and helped to get over my hip operation.