Victoria House (Wallasey) Ltd

166 Church Street, Wallasey CH44 8AL
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8.1 3 Reviews
  • Victoria House (Wallasey) Ltd, Wallasey
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £700
  • Self-Funded Residential Dementia Care: from £700

These prices are only a guideline, please contact Victoria House (Wallasey) Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Dr D C Downward

Person in charge

  • Anil Nair (Nominated indivdual)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (56)
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Victoria House (Wallasey) Ltd Reviews (3)

8.1

Victoria House (Wallasey) Ltd has a Review Score of 8.1 (8.089) out of 10, based on 1 reviews in the last 2 years. Over all time Victoria House (Wallasey) Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
1
1
2

Review from N K (Son of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly, they make the effort to do a lot of activities with the residents, throwing parties for birthdays and at Christmas. The home is very warm and clean, rooms are cosy for the residents, with the residents have the option to install a television etc. My mother is very happy here
and has been a resident for over 6 years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Review from Christopher S (Grandson of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Victoria House took care of my Grandma for 10 years until her passing at the end of October 2020.
I cannot thank everyone enough for the exceptional level of care you provided to my beloved Grandma over the years. Manager and Senior staff were always considerate of the need to incorporate us, as her
family, into my Grandma's care. They also took a very in-depth approach to delivering personalised and holistic care which met all of my Grandma's needs. Care staff always went that extra mile when delivering care and my Grandma was always happy, she considered staff as her family, which was lovely to see how thoughtful they were to her. We received incredible welcoming and hospitality whenever we visited Grandma, and they were very accommodating. Especially when we held a 90th Birthday Party for my Grandma. The facilities and activities coordinated always provided enjoyment. I would highly recommend Victoria House to anyone who is considering a Residential Care environment for a loved one.

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Review from David B (Nephew of Resident) published on 27 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle has been with the Victoria House for a couple of years now with Dementia issues. I can not speak highly enough of the lady in charge or the staff there. Whilst I am there visiting I notice how staff go the extra mile to meet the needs in sometimes difficult circumstances. They are always helpful
and courteous and on one occasion I was even offered a sandwich! Which after a long journey was very welcome. Keep up the great work looking after my Uncle and the other residents.

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Cleanliness

Treated with Dignity

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Current Review Score: 8.1 (8.089)

Overview of Review Score

The Review Score of 8.1 (8.089) out of 10 for Victoria House (Wallasey) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Victoria House (Wallasey) Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.089 Points relating to the number of positive Reviews for Victoria House (Wallasey) Ltd is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 1 Positive Reviews ÷ 11.2 = 0.089

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Victoria House (Wallasey) Ltd

What types of Care is Victoria House (Wallasey) Ltd registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Victoria House (Wallasey) Ltd have?

There are 56 Single Rooms.

What are the Facilities & Services at Victoria House (Wallasey) Ltd?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Victoria House (Wallasey) Ltd to the centre of Wallasey?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria House (Wallasey) Ltd to verify any information. View our terms and conditions. Victoria House (Wallasey) Ltd has an Basic Service - more info.