Carmel Lodge Care Home, Macclesfield, Cheshire
Carmel Lodge Care Home, Macclesfield, Cheshire
Carmel Lodge Care Home, Macclesfield, Cheshire

Carmel Lodge is located on the edge of Poynton and is convenient for anyone travelling by car. The M60 motorway and the A34 provides easy access to those visitors who have to travel some distance. Local shops, library, hairdressers, surgery, pharmacy and public house are all within short walking distance.

This privately owned home was purpose built in 2006 and offers residential dementia care for 36 residents. All bedrooms are single with en-suite facilities. Each floor has assisted showers and bathrooms. All rooms are fully carpeted and decorated to a high standard. Each room contains a television point, nurse call system, telephone point, fire detection, bed, wardrobe, arm chair, chest of drawers, central heating with thermostatic controls and safety guards.

Residents can enjoy the well maintained garden with a large patio area, as well as the landscaped gardens and conservatory. Parking is available for 12 cars.

Visitors are always welcome.

Group: Maria Mallaband Care Group Ltd

Person in charge: Danielle Whittaker (Care Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 36

Rooms with ensuite WC: 36

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Carmel Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 15 Jan 2018

Residential Dementia en suite rooms available in a caring & stimulating environment . We are residential dementia specialist`s who can provide dementia care to the highest level . Our highly trained care team ensure dignity and compassion at all times. Day Care available. Please contact the home manager for more information

Reviews

9.5 Carmel Lodge Care Home has a Review Score of 9.5 (9.462)

The Review Score of 9.5 (maximum of 10) for Carmel Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Carmel Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.462 for Carmel Lodge Care Home is calculated as follows: ( (172 Excellents x 5) + (138 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 329 Ratings = 4.462

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Carmel Lodge Care Home is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 19 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    11
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Carmel Lodge Care Home?

  • Extremely LIKELY
    21
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Carmel Lodge Care Home

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    6
  • Husband of Resident/Service User
    5
  • Wife of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • more

The care home is run in a caring and proficient manner. The staff deal with the residents in a professional, caring and sympathetic manner. The food, cleanliness and general appearance of the home are of a high standard and residents look to be well looked after.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Carmel Lodge was the best home I had viewed and did not hesitate to bring my mum here to be cared for. She has settled in well, all down to the caring and friendly staff there. They are all very approachable and helpful/. The accommodation is kept clean, food good and there are activities for mum to join in with. Very happy that she is safe and being well cared for.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Friendly, prompt and eager staff.
My wife is quite high-dependancy and is in need of more attention than average but despite this, the carers have coped well with hygiene problems, lifting and transportation in the home.
Most carers express a cheerful optimism towards the residents.

How likely would you be to recommend Carmel Lodge Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Mum now appears to be very settled now after some upset initially. She has gained a little weight and is taking her medications as prescribed.
She is engaging in a variety of activities and enjoying socialising.
We are kept informed by the home as to how she is whenever we call.
We are satisfied with how she has settled now.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Carmel Lodge continues to look after my mother admirably. She continues to thrive physically, is mentally content and in so far as is possible content and happy and is difficult to imagine how she could be cared for and this position has persisted for three years that she has been at Carmel.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mum initially went for respite and is now there permanently. It's not perfect but after viewing several others we decided it was the best home we'd visited. The staff are what makes the place really - friendly and approachable and easy to talk to about anything. The food is good and the rooms are very pleasant and kept clean.
Varying stages of dementia can sometimes be problematic.

How likely would you be to recommend Carmel Lodge Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Everything is fantastic, my wife is a difficult person but has settled in well because of the staff.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very pleased with mother's care. Staff are considerate to her needs and accommodate her to their best. Food is excellent and accommodation is clean.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum has been at Carmel Lodge for just over one year. She says the staff are very kind and caring and this is my experience too.
They go out of their way to be helpful.
The home is always clean and smells fresh.
My mum has to have a pureed diet because of swallowing difficulties.
Although the food always smells good, I think there could be a bit more imagination used for mum's evening meal which often seems to be soup or scrambled egg.
The décor in the lounge is lovely and bright and fresh, having recently been decorated but the bedroom could do with 'freshening up' and the chairs in the lounge are too low for mum to get out of unassisted unless she is sat in the higher arm chair we brought in specially for her.
The backup services provided (hairdresser, chiropodist, doctor etc) are good.
I would welcome more reviews 1:1 of mum's progress and care.
I wish there could be a lot more activities provided for mum to join in with.

How likely would you be to recommend Carmel Lodge Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

I have reviewed Carmel Lodge approximately 3 months ago and my view has not changed. If every care home was excellent as this then the world would be a better place.
My husband has been here 4/5 months and I am so happy we found it. The care, food, facilities, activities cannot be faulted.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad has settled well. The home is inviting and the staff are caring. The home looks a little shabby at present and could do with upgrading, especially the décor.

The standard of cleanliness is fabulous and the cleaners work so hard to avoid all nasty smells. The chefs work hard but I feel they could provide better food (not their fault) but their budget appears limited.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I have always been pleased with the rapport the staff have with my wife. There is always a smile on their faces when they talk to her. My wife never seems stressed.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother is well cared for at Carmel Lodge Care Home, despite her behaviour becoming more and more challenging. Early in 2016 I complained about the lack of cleanliness in the home but since things seem to have greatly improved. My only concern is the lack of privacy for residents possessions. I realise that this is difficult because rooms can not be locked. But residents frequently wander into my mum's room and help themselves to whatever takes their fancy! I don't know how you can get around this one though and I do understand.

How likely would you be to recommend Carmel Lodge Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very nice, clean place. Staff very, very helpful.
Always available for a chat and know about my mother immediately.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The care home manager is approachable, understanding and ensures all decisions made are best for the residents.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

I had been looking after my wife with Alzheimer's for 5 years when I had to be admitted to hospital with a broken leg. In my absence, my daughters concluded that my wife would need to be admitted to a care home for respite care. They visited several homes and finally chose Carmel Lodge. In the event I was in hospital for 7 weeks and my wife's condition deteriorated and she had to stay in Carmel Lodge. Although I wish I could still look after her I am sure that my wife is in the right place. She is happy and content and gets all the loving care she needs. Our family had made the right choice for their wife and mother.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum has been at Carmel Lodge for 6 months. For the family, this has been a difficult time but knowing she is safe and confident she is being well cared for has made this time easier. The staff are lovely, everyone is known by name and treated with love and respect. Friends and family are always made welcome and encouraged to stay or share a meal. Mum has made friends and has gradually come to regard this as a home. Mum loves to keep busy and seeing her laughing or smiling whilst tap dancing or singing along reassures that we've made the right decision.

How likely would you be to recommend Carmel Lodge Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been in Carmel Lodge since August 2016.
I find the home very friendly and caring. Mum settled in from day 1 and continues to thrive. We have had a few changes the last few months though, the manager left unexpectedly which left me very concerned re my mother's care. We then had a temporary manager who came in to cover and she turned the home around in the space of 2 months. Upstairs was decorated, new chairs delivered, the cleaning had improved dramatically and the care was just as good.
We now have a new manager who has only been there a few weeks, so it's too soon to say how things will progress, she seems very nice, friendly and caring so hoping that everything now settles and we see some more improvements.
I can only go off my own experiences, but I am now very happy that mum is being taken care of very well and I can only speak highly of the home.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Carmel Lodge Care Home was recommended to us by social services and we have been delighted with every aspect of the home since July 2014. My wife is content, comfortable and happy thanks to the professional care given by the staff in a loving, caring way. We count ourselves extremely fortunate that my wife is a resident at Carmel Lodge Care Home.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My husband was greeted by a friendly happy group of staff. After my previous experience it was wonderful to see staff smiling. He has had two strokes and is unhappy to be in care, however it is in my view the only answer. The manager and her staff are wonderful in the loving and professional way they treat these unfortunate patients, none of us want to find ourselves in a care home but a caring home is what I have found and for my husband and myself. I thank God for places like Carmel Lodge.

How likely would you be to recommend Carmel Lodge Care Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum went to Carmel Lodge for five weeks respite care. The experience was great, the staff are extremely helpful and caring. Mum recovered very well in this environment.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My Dad suffered vascular dementia and stayed at Carmel Lodge from October 2015 until April 2016 when he died peacefully in his room.

I visited my Dad almost daily, and at different times of the day so I think I have a good insight into the level of care provided at Carmel Lodge.

The staff were never less than absolutely outstanding. The love they give to all the residents is genuine and moving, and I struggle to find the superlatives to say how much I admire and am grateful to them for the difference they made to my Dad's last few months. The love and respect they put in to the Christmas Dinner will stay with me forever, and I will no doubt shed a tear each Christmas Day as I remember it for the rest of my life.

If you've not guessed yet, I think they are fabulous.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother celebrated her 100th birthday at Carmel. Staff and management went out of their way to ensure she had a great time and she certainly did. She has been at Carmel nearly two years and we are very pleased with the quality of care. As I live in Australia I can only visit occasionally.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

It was a very difficult decision to place mum into care but the right one considering she was no longer safe in her own home due to the Alzheimer's. We placed mum at Carmel Lodge initially for respite care but very quickly realised that mum was improving sue to the fantastic treatment she was receiving. She now has a routine to her life and no longer struggling with dressing and other tasks. Thanks to the care she was receiving mum is very settled and our worries and concerns have greatly reduced.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum stayed at Carmel Lodge for 2 weeks respite. The manager and the staff are wonderfully caring and welcoming. The atmosphere is relaxed, with a sense of calm, which is quite remarkable given that most of the residents are suffering with various stages of dementia. All the staff are cheerful and attentive, and they treated my mum with much kindness and respect, attending to her needs really well.

I would highly recommend Carmel Lodge to anyone.
Cost* I believe the weekly cost of care home in general is very expensive, so, comparatively speaking, this charge is fair.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

My husband has been a resident at Carmel Lodge for the past three months. During this time my husband has received excellent care which is due to the dedication and professionalism of the staff and manager. They always have time to have a chat with him which has helped him settle in. Additionally the manager and staff have been very supportive to me offering reassurance at all times. Myself and my family feel very fortunate to have found such a lovely, well run care home for our loved one as he is very happy and content.

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have been visiting my friend here since she took up residence and have never seen a staff member reacting to even the most difficult residents except with friendly patience, it is most impressive. The home is kept immaculately clean. Residents are allowed to remain in their own rooms rather than sit in communal areas, if that is what they want.

How likely would you be to recommend Carmel Lodge Care Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

My husband and I find Carmel Lodge a super care home. We were relieved when our friend went into Carmel Lodge, she was so happy and relaxed, that made us feel better. We have seen other homes and believe me Carmel Lodge is a the top for everything, they make us feel so welcome. I even said to my husband I wouldn't mind coming here when the time is right. So our hats off to Carmel Lodge, all the care team who do a wonderful job. We have seen it with our own eyes. When we have gone visiting no matter when we go different days Carmel Lodge is always spic and span. This place needs to be awarded for such a high degree in everything they do well done!

How likely would you be to recommend Carmel Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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