
I could not ask for better care!Peter G(Husband of Resident/Service User)

staff are friendly, professional, courteous, informative, and genuinely care for all in their careSylvia B(Daughter-in-law of Resident/Service User)

The staff have been consistently kind, warm and gentleT J(Husband of Resident/Service User)

I could not ask for better care!Peter G(Husband of Resident/Service User)

staff are friendly, professional, courteous, informative, and genuinely care for all in their careSylvia B(Daughter-in-law of Resident/Service User)

The staff have been consistently kind, warm and gentleT J(Husband of Resident/Service User)

Carmel Lodge is located on the edge of Poynton and is convenient for anyone travelling by car. The M60 motorway and the A34 provides easy access to those visitors who have to travel some distance. Local shops, library, hairdressers, surgery, pharmacy and public house are all within short walking distance.
This privately owned home was purpose built in 2006 and offers residential dementia care for 36 residents. All bedrooms are single...
Care Provided by Carmel Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Carmel Lodge Care Home for full pricing details and T&Cs.
Contact Carmel Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Mike Grimes(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2007
- Number of floors: 2
Room Information
- Single Rooms (36)
Visiting
- No restriction on visiting hours.
Parking
- On site parking available.
Carmel Lodge Care Home Reviews (62)
Carmel Lodge Care Home has a Review Score of 9.0 (9.012) out of 10, based on 9 reviews in the last 2 years.
Over all time Carmel Lodge Care Home has 62 reviews.
The staff have continued to treat my mum with great care and affection, which she responds to even now that Alzheimer's has got a great hold on her.
I cannot fault the care and attention Mum has received over the last 4 years and would highly recommend Carmel Lodge.
We were initially anxious about putting our dad into a care home but we needed some respite care. From our first contact with Carmel Lodge to the day our dad left, we were very pleased with the care our dad received. All the staff were extremely friendly and caring to both our dad and ourselves. Dad enjoyed the food and said they made a decent cup of coffee!
My mum was placed at Carmel Lodge via social services after a prolonged stay in the hospital, so I didn't get a chance to view the home or facilities beforehand, and there was no visiting due to Covid. However, when I was eventually allowed to visit, I was very impressed by the level of care my mum is receiving. Your staff are amazing, nothing is too much, and this applies to management all the way through to your maintenance staff. My only reservation is that the bedrooms are very tired looking, I have tried to make her room better with bedding and pictures, but the chairs are a bit grubby. That said, I believe this is to be addressed in the coming months.
I really appreciated being able to visit my mother when her health deteriorated suddenly.
The staff is always helpful and polite. Appear very responsive to my Mum's needs. The facility always clean and tidy. Have generally kept me up to date through the COVID-19 pandemic. Unfortunately have not been able to video call due to IT issues at the facility.
My mother-in-law is very happy here.
We fell she is being very well looked after.
Feel extremely lucky that my grandma is looked after by so many amazing team members. Thank you for keeping her safe during COVID-19. Amazing.
Staff excellent. Standards very high.
Good standard of care and cleanliness. All staff know all the residents and I am happy that Dad is well cared for all the time. I am particularly pleased with the visiting process to keep residents safe and happy during these difficult times. All queries have been quickly and efficiently dealt with by the team.
The level of care mum is received is the best she has ever had. The consistency of care is keeping her well and she is the most stable she has been in many years. Thank you
I visited my mother during the Coronavirus lockdown and was very pleased to find the home was calm and relaxed, with no sign of stress among staff or residents. It felt the same as usual, which was a real achievement, given the very difficult circumstances.
All the staff are very nice. There is a pleasant atmosphere at Carmel Lodge.
During the six years that my wife has been resident at Carmel Lodge, she has been cared for with unfailing professionalism, kindness and affection. She is well-fed, comfortable and responds to some of the activities, in so far as her severe stage dementia permits. I cannot believe that her care could be provided any better.
All staff very helpful and attentive.
All carers have a friendly and sympathetic manner. Checks and duties are performed punctually. Home is clean and tidy. Visitors parking and welcome is good.
She has told me on several occasions that she enjoys the food and eating communally in the dining room and speaks highly of the care and catering staff.
I feel that my mum is extremely well cared for with understanding and affection, even though she can sometimes be a little difficult due to her dementia. I appreciate the continuity of staff, which is very important to her since she has now been in Carmel Lodge for over three years. In the past, I did express concerns over cleanliness in the home, but this problem appears to have been completely overcome.
All the staff are very helpful and friendly.
We would always recommend Carmel Lodge.
Dad's Alzheimers had degenerated rapidly at the end of 2017. As this was my business' busiest time I was desperate to get him somewhere safe, quickly. The staff came to visit us in his house and we discussed the possibility of respite care, leading to a permanent stay if all went well.
Luckily there was a room available and within a week Dad was able to move in. He settled in very well and seemed to relax hugely from the relief of knowing that he was somewhere safe (he'd taken to wandering in the dark).
From the outset, the staff were friendly, helpful and welcoming. He's been there for 2 1/2 months now and this has not changed. There's an open door policy for visitors (with the exception of mealtimes) and Dad's needs are perfectly catered for by specialist dementia care staff. He is really happy and gets on well with the other residents. The couple of times I've taken him out (to hospital appointments) he's quite happy to return to the safety of the place he now lives.
The care home is run in a caring and proficient manner. The staff deal with the residents in a professional, caring and sympathetic manner. The food, cleanliness and general appearance of the home are of a high standard and residents look to be well looked after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Carmel Lodge Care Home.
There are no upcoming events for Carmel Lodge Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Carmel Lodge Care Home.
Meet the Team (1)

Hi, my name is Mike. I am the Home Manager of Carmel Lodge, I'm a Registered Nurse. I spent 9 years at the NHS as a Staff Nurse and some time as a Charge Nurse, I have always worked with elderley dementia and have a true love for it.
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