
I could not ask for better care!Peter G(Husband of Resident/Service User)

staff are friendly, professional, courteous, informative, and genuinely care for all in their careSylvia B(Daughter-in-law of Resident/Service User)

The staff have been consistently kind, warm and gentleT J(Husband of Resident/Service User)

I could not ask for better care!Peter G(Husband of Resident/Service User)

staff are friendly, professional, courteous, informative, and genuinely care for all in their careSylvia B(Daughter-in-law of Resident/Service User)

The staff have been consistently kind, warm and gentleT J(Husband of Resident/Service User)

Carmel Lodge is located on the edge of Poynton and is convenient for anyone travelling by car. The M60 motorway and the A34 provides easy access to those visitors who have to travel some distance. Local shops, library, hairdressers, surgery, pharmacy and public house are all within short walking distance.
This privately owned home was purpose built in 2006 and offers residential dementia care for 36 residents. All bedrooms are single...
Care Provided by Carmel Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Carmel Lodge Care Home for full pricing details and T&Cs.
Contact Carmel Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Mike Grimes(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2007
- Number of floors: 2
Room Information
- Single Rooms (36)
Visiting
- No restriction on visiting hours.
Parking
- On site parking available.
Carmel Lodge Care Home Reviews (62)
Carmel Lodge Care Home has a Review Score of 9.0 (9.012) out of 10, based on 9 reviews in the last 2 years.
Over all time Carmel Lodge Care Home has 62 reviews.
She is engaging in a variety of activities and enjoying socialising.
We are kept informed by the home as to how she is whenever we call.
We are satisfied with how she has settled now.
Varying stages of dementia can sometimes be problematic.
Everything is fantastic, my wife is a difficult person but has settled in well because of the staff.
Very pleased with mother's care. Staff are considerate to her needs and accommodate her to their best. Food is excellent and accommodation is clean.
They go out of their way to be helpful.
The home is always clean and smells fresh.
My mum has to have a pureed diet because of swallowing difficulties.
Although the food always smells good, I think there could be a bit more imagination used for mum's evening meal which often seems to be soup or scrambled egg.
The décor in the lounge is lovely and bright and fresh, having recently been decorated but the bedroom could do with 'freshening up' and the chairs in the lounge are too low for mum to get out of unassisted unless she is sat in the higher arm chair we brought in specially for her.
The backup services provided (hairdresser, chiropodist, doctor etc) are good.
I would welcome more reviews 1:1 of mum's progress and care.
I wish there could be a lot more activities provided for mum to join in with.
Dad has settled well. The home is inviting and the staff are caring. The home looks a little shabby at present and could do with upgrading, especially the décor.
The standard of cleanliness is fabulous and the cleaners work so hard to avoid all nasty smells. The chefs work hard but I feel they could provide better food (not their fault) but their budget appears limited.
My husband has been here 4/5 months and I am so happy we found it. The care, food, facilities, activities cannot be faulted.
I have always been pleased with the rapport the staff have with my wife. There is always a smile on their faces when they talk to her. My wife never seems stressed.
Always available for a chat and know about my mother immediately.
The care home manager is approachable, understanding and ensures all decisions made are best for the residents.
I had been looking after my wife with Alzheimer's for 5 years when I had to be admitted to hospital with a broken leg. In my absence, my daughters concluded that my wife would need to be admitted to a care home for respite care. They visited several homes and finally chose Carmel Lodge. In the event I was in hospital for 7 weeks and my wife's condition deteriorated and she had to stay in Carmel Lodge. Although I wish I could still look after her I am sure that my wife is in the right place. She is happy and content and gets all the loving care she needs. Our family had made the right choice for their wife and mother.
Mum has been at Carmel Lodge for 6 months. For the family, this has been a difficult time but knowing she is safe and confident she is being well cared for has made this time easier. The staff are lovely, everyone is known by name and treated with love and respect. Friends and family are always made welcome and encouraged to stay or share a meal. Mum has made friends and has gradually come to regard this as a home. Mum loves to keep busy and seeing her laughing or smiling whilst tap dancing or singing along reassures that we've made the right decision.
I find the home very friendly and caring. Mum settled in from day 1 and continues to thrive. We have had a few changes the last few months though, the manager left unexpectedly which left me very concerned re my mother's care. We then had a temporary manager who came in to cover and she turned the home around in the space of 2 months. Upstairs was decorated, new chairs delivered, the cleaning had improved dramatically and the care was just as good.
We now have a new manager who has only been there a few weeks, so it's too soon to say how things will progress, she seems very nice, friendly and caring so hoping that everything now settles and we see some more improvements.
I can only go off my own experiences, but I am now very happy that mum is being taken care of very well and I can only speak highly of the home.
My husband was greeted by a friendly happy group of staff. After my previous experience it was wonderful to see staff smiling. He has had two strokes and is unhappy to be in care, however it is in my view the only answer. The manager and her staff are wonderful in the loving and professional way they treat these unfortunate patients, none of us want to find ourselves in a care home but a caring home is what I have found and for my husband and myself. I thank God for places like Carmel Lodge.
Mum went to Carmel Lodge for five weeks respite care. The experience was great, the staff are extremely helpful and caring. Mum recovered very well in this environment.
My Dad suffered vascular dementia and stayed at Carmel Lodge from October 2015 until April 2016 when he died peacefully in his room.
I visited my Dad almost daily, and at different times of the day so I think I have a good insight into the level of care provided at Carmel Lodge.
The staff were never less than absolutely outstanding. The love they give to all the residents is genuine and moving, and I struggle to find the superlatives to say how much I admire and am grateful to them for the difference they made to my Dad's last few months. The love and respect they put in to the Christmas Dinner will stay with me forever, and I will no doubt shed a tear each Christmas Day as I remember it for the rest of my life.
If you've not guessed yet, I think they are fabulous.
My mother celebrated her 100th birthday at Carmel. Staff and management went out of their way to ensure she had a great time and she certainly did. She has been at Carmel nearly two years and we are very pleased with the quality of care. As I live in Australia I can only visit occasionally.
It was a very difficult decision to place mum into care but the right one considering she was no longer safe in her own home due to the Alzheimer's. We placed mum at Carmel Lodge initially for respite care but very quickly realised that mum was improving sue to the fantastic treatment she was receiving. She now has a routine to her life and no longer struggling with dressing and other tasks. Thanks to the care she was receiving mum is very settled and our worries and concerns have greatly reduced.
My mum stayed at Carmel Lodge for 2 weeks respite. The manager and the staff are wonderfully caring and welcoming. The atmosphere is relaxed, with a sense of calm, which is quite remarkable given that most of the residents are suffering with various stages of dementia. All the staff are cheerful and attentive, and they treated my mum with much kindness and respect, attending to her needs really well.
I would highly recommend Carmel Lodge to anyone.Cost* I believe the weekly cost of care home in general is very expensive, so, comparatively speaking, this charge is fair.
My husband has been a resident at Carmel Lodge for the past three months. During this time my husband has received excellent care which is due to the dedication and professionalism of the staff and manager. They always have time to have a chat with him which has helped him settle in. Additionally the manager and staff have been very supportive to me offering reassurance at all times. Myself and my family feel very fortunate to have found such a lovely, well run care home for our loved one as he is very happy and content.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Carmel Lodge Care Home.
There are no upcoming events for Carmel Lodge Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Carmel Lodge Care Home.
Meet the Team (1)

Hi, my name is Mike. I am the Home Manager of Carmel Lodge, I'm a Registered Nurse. I spent 9 years at the NHS as a Staff Nurse and some time as a Charge Nurse, I have always worked with elderley dementia and have a true love for it.
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