Carmel Lodge Care Home

We are satisfied with how she has settled now.

Varying stages of dementia can sometimes be problematic.

Everything is fantastic, my wife is a difficult person but has settled in well because of the staff.

Very pleased with mother's care. Staff are considerate to her needs and accommodate her to their best. Food is excellent and accommodation is clean.

I wish there could be a lot more activities provided for mum to join in with.

Dad has settled well. The home is inviting and the staff are caring. The home looks a little shabby at present and could do with upgrading, especially the décor.

The standard of cleanliness is fabulous and the cleaners work so hard to avoid all nasty smells. The chefs work hard but I feel they could provide better food (not their fault) but their budget appears limited.

My husband has been here 4/5 months and I am so happy we found it. The care, food, facilities, activities cannot be faulted.

I have always been pleased with the rapport the staff have with my wife. There is always a smile on their faces when they talk to her. My wife never seems stressed.

Always available for a chat and know about my mother immediately.

The care home manager is approachable, understanding and ensures all decisions made are best for the residents.

I had been looking after my wife with Alzheimer's for 5 years when I had to be admitted to hospital with a broken leg. In my absence, my daughters concluded that my wife would need to be admitted to a care home for respite care. They visited several homes and finally chose Carmel Lodge. In the event I was in hospital for 7 weeks and my wife's condition deteriorated and she had to stay in Carmel Lodge. Although I wish I could still look after her I am sure that my wife is in the right place. She is happy and content and gets all the loving care she needs. Our family had made the right choice for their wife and mother.

Mum has been at Carmel Lodge for 6 months. For the family, this has been a difficult time but knowing she is safe and confident she is being well cared for has made this time easier. The staff are lovely, everyone is known by name and treated with love and respect. Friends and family are always made welcome and encouraged to stay or share a meal. Mum has made friends and has gradually come to regard this as a home. Mum loves to keep busy and seeing her laughing or smiling whilst tap dancing or singing along reassures that we've made the right decision.

I can only go off my own experiences, but I am now very happy that mum is being taken care of very well and I can only speak highly of the home.

My husband was greeted by a friendly happy group of staff. After my previous experience it was wonderful to see staff smiling. He has had two strokes and is unhappy to be in care, however it is in my view the only answer. The manager and her staff are wonderful in the loving and professional way they treat these unfortunate patients, none of us want to find ourselves in a care home but a caring home is what I have found and for my husband and myself. I thank God for places like Carmel Lodge.

Mum went to Carmel Lodge for five weeks respite care. The experience was great, the staff are extremely helpful and caring. Mum recovered very well in this environment.

My Dad suffered vascular dementia and stayed at Carmel Lodge from October 2015 until April 2016 when he died peacefully in his room.

I visited my Dad almost daily, and at different times of the day so I think I have a good insight into the level of care provided at Carmel Lodge.

The staff were never less than absolutely outstanding. The love they give to all the residents is genuine and moving, and I struggle to find the superlatives to say how much I admire and am grateful to them for the difference they made to my Dad's last few months. The love and respect they put in to the Christmas Dinner will stay with me forever, and I will no doubt shed a tear each Christmas Day as I remember it for the rest of my life.

If you've not guessed yet, I think they are fabulous.

My mother celebrated her 100th birthday at Carmel. Staff and management went out of their way to ensure she had a great time and she certainly did. She has been at Carmel nearly two years and we are very pleased with the quality of care. As I live in Australia I can only visit occasionally.

It was a very difficult decision to place mum into care but the right one considering she was no longer safe in her own home due to the Alzheimer's. We placed mum at Carmel Lodge initially for respite care but very quickly realised that mum was improving sue to the fantastic treatment she was receiving. She now has a routine to her life and no longer struggling with dressing and other tasks. Thanks to the care she was receiving mum is very settled and our worries and concerns have greatly reduced.

My mum stayed at Carmel Lodge for 2 weeks respite. The manager and the staff are wonderfully caring and welcoming. The atmosphere is relaxed, with a sense of calm, which is quite remarkable given that most of the residents are suffering with various stages of dementia. All the staff are cheerful and attentive, and they treated my mum with much kindness and respect, attending to her needs really well.

Cost* I believe the weekly cost of care home in general is very expensive, so, comparatively speaking, this charge is fair.

My husband has been a resident at Carmel Lodge for the past three months. During this time my husband has received excellent care which is due to the dedication and professionalism of the staff and manager. They always have time to have a chat with him which has helped him settle in. Additionally the manager and staff have been very supportive to me offering reassurance at all times. Myself and my family feel very fortunate to have found such a lovely, well run care home for our loved one as he is very happy and content.