






Crossways is a vibrant and well maintained home, approximately one mile from Northwich in the village of Lostock Gralam. The care team works together to support residents' wellbeing and quality of life.
A sense of purpose is promoted and a wide range of activities are organised by the home to match residents' interests.
Residents enjoy use of a number of lounges and communal areas where they can enjoy socialising and welcome visitors, whilst having TVs in bedrooms and privacy respected.
Care Provided by Crossways
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Crossways for full pricing details and T&Cs.
Contact Crossways to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Sarah Rodger(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (39)
Crossways Reviews (35)
Crossways has a Review Score of 9.0 (8.985) out of 10, based on 7 reviews in the last 2 years.
Over all time Crossways has 35 reviews.
Very caring and helpful staff. Excellent activities organised for residents.
Kind regards,
Rahi.
My nana lived at Crossways Care Home for two years until she passed away in August, the care and compassion she was shown throughout was absolutely amazing. She was always so happy when I came to see it and enjoyed seeing many pictures on the Facebook page of her doing her activities. The staff were always caring and respectful towards me and my family when we visited and we were included in every part of Nana's care right up until the end. Thank you Crossways for being like our second family, it will never be forgotten.
Thank you so much for your kind words and your family are very caring and supportive. It was a pleasure to look after your nana.
I am very relieved to have found Crossways Care Home for my father as he had been in a home where I worried so much about his care. Crossways is marvellous. They are lovely, happy staff who care for my father wonderfully. I don't worry at all. The food is great and my father is as happy as he can be under his circumstances. They see to all his needs with a smile and keep me informed on everything.
Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your father's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.
I'm really happy with my nan's care, I see her on a regular basis and she always looks happy and healthy. The staff are always so polite, I would like to thank them for everything they do for my nan.
Thank you for your kind words regarding the care and support your nan receives from our staff team.
Management explained everything very well.
Best Regards.
My mother really likes it and is very happy. The staff are very friendly and caring. The rooms are kept very clean.
Thank you for sharing your experience with us. We are delighted to know your mother is well settled with us and we ensure to maintain the best care for her in the future too. I will pass your sentiments on to the team.
My grandmother has been at Crossways Care Home for just over one year. As a family, we have only praise for how well she has been cared for. She has blossomed and we feel like we have our grandmother back. Thank you to all the amazing Crossways team.
Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your grandma is at ease with us. I'll forward your warm sentiments to our home team.
Cannot fault the care my grandma received whilst being in Crossways Care Home, especially in her last days. The staff were very caring and compassionate. Not only to my grandma but to the family too. Thank you everyone at Crossways.
Warm Regards, Rahi.
I was very relieved to find that the staff at all levels did their best to cheer up the residents and care for their individual needs. Especially the 'hands-on' carers, who did a magnificent job, often run off their feet, but doing a very difficult and trying task 'day in, day out'. I only hope that you are able to continue to provide this essential service to the community. God bless you all.
Our mother receives excellent care. The food is great.
My mother has resided at Crossways for 14 months. She is now in her 101 year. The care and consideration my mother gets is excellent and has been since her arrival. My mother is very happy at Crossways and always speaks highly of the management and staff. The staff are helpful and accommodating to relatives visiting. Amy problems are dealt with quickly and efficiently.
After being admitted for temporary respite care it soon became apparent that my mum's condition was gradually deteriorating and she would not be able to return home.
The care she received, especially during the last two weeks with us, was exceptional. The staff, including management, were considerate, caring and professional not only to my mum but to all the family.
Thank you for your lovely note. It was a privilege to care for your mother, and it means a lot to us to hear that her last weeks with us were the best they could be.
We'd like to take this opportunity to thank you and all your staff for the dedication and exceptional level of care given to our father. We are extremely grateful to your dedicated team who cared for him on a daily basis. We know from firsthand experience through our visits how well our father was cared for and how much care and devotion was shown by everyone. The staff all made such a difference to his quality of life, even though he could be quite cantankerous at times. No matter who was on duty regardless of time, day or night, we know he received the same high quality of care and for this we are ever thankful. It was an extremely difficult decision to move our father into a care home, however strangers quickly became friends and any apprehensions soon dispelled when we observed the professionalism and total dedication of each and every member of your team and how well our father was treated with love and respect.
Thank you so much for this lovely feedback. It means a great deal to all of us here and it was a real privilege to care for your father and get to know your family. We wish you all the very best for the future.
transparent and sensitive manner. I visit frequently and am made to feel that my input is valued and respected which has resulted in a partnership of trust between my mum, the staff and myself with some positive and effective outcomes. As with any service there is always an opportunity for improvement especially around the issue of communication but I feel confident in saying that Crossways is demonstrating 'work in progress' at its best! It is extremely reassuring to feel that staff are now well led and moving forward as a team which in turn creates a safe and caring haven in which my mum is thriving exceptionally well! She is so very happy in her new home and as a family we are delighted that in addition to the superb care she receives, she continues to have choices in her life and that her dignity is preserved at all times. Thank you Crossways for providing such peace of mind and for creating such a caring environment in which my mum has made a seamless transition from living on her own within the community to living within the protection and comfort of residential care!
Thank you very much for taking the time to provide us with this feedback, which means a great deal to the team. We are delighted to hear that your mother is happy at Crossways and that you feel reassured by the leadership in the home. We will continue to do our best to support your mother to enjoy excellent quality of life at Crossways.
I have been extremely impressed by the management; they provide my mother in law with flexible, personal care and are always available to talk to relatives.
I cannot recommend Crossways highly enough as whenever our family use their day care or respite care we are reassured that she is safe, well looked after and happy.
Thank you very much for taking the time to provide this feedback, which will be very much appreciated by the staff team. We are delighted that your mother-in-law is enjoying her experience at Crossways, and that the family is reassured she is in good hands.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (4)

Carla has worked at Crossways for many years.
She treats residents like they are all her family and loves to join in the fun.

Amanda is a fab member of the team. Amanda enjoys singing to the resident each day and especially on their birthdays.

Stephen is a fab guy. Stephen is a multi-tasker and always goes above and beyond. Stephen enjoys dancing with the resident and never misses a chance to join in the fun.

Debbie makes time during her daily duties to have a cup of tea and a chat with the residents, and of course joining in with a sing along!
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