Daneside Mews Care Home

My mum is very happy at Daneside Mews Care Home, her favourite things are the activities. The staff are pleasant, we are always greeted with a smile and a 'hello'.

The care the staff provide is good; often working and caring in challenging situations. The feedback regarding my husband's well-being or concerns about him is good. The staff are friendly and considerate to the residents and to me as a visitor.

Really happy with their service.

Daneside Mews has offered my mother a safe and caring environment. She is happy and enjoys participating in the activities on offer. The staff are very caring and welcoming when we visit. I would recommend Daneside Mews to others.

The entire staff show a very caring attitude both to the residents and also to family members of residents - it does feel a very homely and loving environment and I would certainly recommend Daneside Mews if asked for my opinion for residential care. HC-One's motto - the kind care company is most apt.

I couldn't wish for my mum to be in a better place. She is "loved" by all I see around her. Daneside isn't just a "care" home, it is a real "home" in the true sense of the word, and all members of staff make it feel as if she is now part of a bigger family, so thank you.

My mum settled into Daneside Mews Care Home immediately thanks to the wonderful care, genuine kindness and very high level of care that she has received since the moment she arrived. Everything is so clean and well-presented. Residents enjoy many different activities. The key to the success of this wonderful place is the dedication of the staff and a highly professional leadership team where the door is always open. A genuine thank you to everyone.

Mum is settled and, in the main, happy in the home. The staff treat her with patience and kindness, and there are some members of staff who go over and beyond what is expected of them. I am always informed of any problems, and there is always someone to talk to if I have many concerns.

Mum has been in Daneside Mews for six months now. Although we have been restrictive under Covid we have nothing but praise for the staff. Under very difficult circumstances we have been allowed to visit Mum, from what little we have seen of the home it appears very clean. The staff are brilliant!

My father has a new lease of life since going into Daneside Mews, he is very happy and comfortable. All the staff are brilliant. He enjoys taking part in the activities and loves the entertainment they put on.

Just watched Panorama and have to say the support, help, and love my mum receives at Dane Mews is second to none. Thank you to all the staff there and all you do for mum. Allison and family xx

Even through the pandemic I have still been able to see my mother using the safety procedure. Staff very considerate and helpful. Newly decorated areas to keep residents interest are a great idea - music area - reading area and more to come.

Outstanding care for my mother-in-law who has vascular dementia. Staff are kind, friendly, very patient, responsible. They always respond to queries and have ensured cleanliness and safety throughout Covid 19. They have set up safe visits as allowed and also maintained social activities for my mother-in-law and the other residents to stop them becoming bored and isolated. The care is excellent.

I like the home.

Staff are very caring.

Despite having to skype for so many months, the care staff here have made every call so much more personal under the circumstances. Excellent care shown to our mum and the videos I have seen of mum doing activities have been brilliant. Thanks to all the staff for their hard work and care these past five months.

This home has been so incredible in looking after our mum. In the most challenging of times, Mum was admitted in the middle of COVID. We were really apprehensive about this, I live in Australia and it was the hardest decision for us to make. They have gone above and beyond to settle Mum in and accommodate her challenging disease and needs. Allowing us to Skype and call, providing updates and sending us pictures of Mum. The care home manager has the biggest heart and honestly, I will forever be grateful for everything she has done and continues to do. I cannot say enough about her, the home and all they do. She treats Mum as if she were her own Mum and that is priceless. With so much love, nurturing and care for our Mum to the very best of their ability they really do care and treat Mum with respect. Thank you to the manager and all the staff. Your hard work, dedication and care does not go unnoticed, my brothers, sisters and myself are forever grateful.

My mother-in-law moved to Daneside Mews in January 2019. Since being there she has gained weight, stopped smoking (previously she was smoking at least 40 a day) and she is a much happier person. My husband and I are very relieved that she is now in a safe and secure environment, that she has regular meals and her personnel hygiene is much improved. We are no longer anxious and stressed with the responsibility of her welfare as we have confidence that the care she receives at Daneside Mews is excellent.

My 89-year-old dad had respite for a week and I was extremely pleased with the care he received. The staff were very helpful and caring. He was treated with dignity and was made to feel very welcome. Due to coronavirus, I could not see his room or visit him but was told to call anytime or I could skype him. Overall excellent care home and lovely staff.

Daneside Mews is an amazing place, the staff can't do enough for all the people that live there. There is always something going on. The manager is very helpful and is always available to listen and make any changes where needed. My auntie is very happy here.