Daneside Mews Care Home

Clean and friendly can't do enough. Very happy with the home and feel the staff go above and beyond.

Friendly home and staff. Very clean. If any complaints they are dealt with extremely quickly. Good meals.

My aunt has settled in really well. She has been here for 3 months now and is cared for with kindness and respect.

My gran has been here for 4 years and I've been happy with her care and how all the staff loves her.

The home has an amazing feel, the staff are so friendly and welcoming. The new manager is great and has really made a difference. All the residents living at Daneside Mews look happy and well cared for. My friend's mum is always happy and speaks well of everyone.

Mum first came to stay at Daneside Mews for emergency respite care. The staff were really lovely and welcomed her with open arms. It soon became apparent that mum needed more than respite and went on to be living permanently at Daneside. She recently had a fall and broke her hip, the manager and staff were excellent in her care at the time and following her return from hospital, keeping me informed and up to date with her progress. She was very unsettled to start with but has now made friends and is quite happy at Daneside.

Staff are very friendly and helpful.

I was extremely impressed by the care given to my mum. In one week, she appeared happy and content. She was walking independently and more engaged with her surroundings than I had seen her in a long time. This can only be due to the caring team of professional staff. The building was clean and rooms spacious, would not hesitate to recommend.

I have waited to see what the new manager was like after the very wonderful last manager left, well needless to say we have lost a great manager. The residents don't look one half as happy as they did, the staff are trying to be as good as they were with the last manager but they are working on even less staff now. There are already agency staff in the home again. The manager when in the home just walks past family members. The home seems to smell. The staff again are so rushed my mum is upstairs and there is only one care staff and a senior now. Daneside Mews used to be run very well and run like a family. That atmosphere is gone, it's like a care home now.

At a time when family find it difficult to choose the right places, Daneside Mews are there to assist and give assurance. We definitely made the right decision in the choice of extended care for my mum. The assurance in knowing she is safe, well and happy is with thanks to Daneside Mews.

The home is always so clean and tidy, The staff go above and beyond for all the residents. There is always music playing and laughing in the home. Some of the activities are amazing that goes on. The home manager has really changed Daneside Mews for the better she is a lovely kind person who takes the time to sit and talk to the residents and families and always offers a kind ear.

My mother has been a resident here for 6 months. We have the utmost confidence in the staff, who are all very friendly and approachable and always available if we have any worries. The home is bright an airy, spotless and well cared for.

Once settled my sister in law has been really well looked after by the staff. She has a lovely room, kept clean, and is very happy with the home.

The care that our Mum receives on a daily basis is excellent. The staff are always very helpful and kind. They are always having activities in the home. Our Mum has a lot of medical needs and I feel that all this is managed very well. When my daughter was married recently the staff and manager sorted it so Mum could attend the Church. Mum looked extremely well dressed. It was a fantastic day, made possible by the staff and manager. It is a lovely place run by lovely people.

We think the home has greatly improved with new management.

Every visit I find all the staff I encounter lovely. It is a happy place to visit compared to others I have experienced. Very light and comfortable for both residents and visitors also permanently cleaning taking place.

This organisation appears to crisis manage. This may be due to their high staff turnover, shortage of capable staff or lack of training.

Ahe has her hair and nails cut on a regular basis, which is payable as an extra. So far so good.

My mum has been a resident for nearly 2 years, she settled well and has been treated with the utmost respect and dignity. There were a lot of staff/procedure changes in the first year, and these have improved the care even more. The staff are extremely caring and are attentive to her needs. The family’s views are taken into account and feedback is sought on a regular basis. I can honestly say my mind has been eased since mum's move to the home.

Whatever time of day or night. When I arrive at the home, the staff are always pleasant. They are kind to both visitors and residents. I could not wish for better care for my wife. She is kept clean, well fed and well cared for. The home is always clean and warm, with no unpleasant smells about. I can visit day or night and am never turned away, which proves that nothing is hidden from relatives or friends. My welfare is always considered as are other relatives. I have my lunch with my wife and cannot complain about my meals or the way I am treated.