Elm House enjoys an excellent location in the heart of Nantwich. It is an attractive home with a caring and qualified staff team.
Residents enjoy spacious lounges, peaceful garden areas and full-time access to a friendly and experienced care team, with a number of extra services such as hairdressing available.
Staff are keen to promote a healthy level of physical and mental fitness, running a thorough activities programme, including many entertainments and excursions.
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Elm House has a Review Score of 9.2 (9.202) out of 10, based on 14 reviews in the last 2 years.
Over all time Elm House has 33 reviews.
Staff are excellent (sometimes understaffed). Overall very good.
Staff are excellent (sometimes understaffed). Overall very good.
The staff are kind and friendly. The rooms are small but are kept clean. Quality of food is very good, plenty of variety and lots of it. The staff manage to create a family atmosphere. Our aunt feels very safe and happy here. Nothing is too much trouble. The GP visits weekly, as does the...
The staff are kind and friendly. The rooms are small but are kept clean. Quality of food is very good, plenty of variety and lots of it. The staff manage to create a family atmosphere. Our aunt feels very safe and happy here. Nothing is too much trouble. The GP visits weekly, as does the hairdresser. There are regular entertainments and plenty of homemade cake!
The staff have always shown respect and kindness to my mother, nothing is too much trouble, and are very welcoming when we visit.
The staff have always shown respect and kindness to my mother, nothing is too much trouble, and are very welcoming when we visit.
My mother was cared for with kindness, compassion and understanding.
My mother was cared for with kindness, compassion and understanding.
Kind Regards.
The food at the home was good and caterers soon got used to my aunt's request for breakfast which was almost always egg...
The room she occupied was adequate and the view through the window fine.
Staff always happy to help they provide excellent care.
Staff always happy to help they provide excellent care.
We have been very...
We have found all staff kind, considerate and empathetic at all times and would recommend to anyone.
My sister has been well looked after with no complaints. She has enjoyed the company of all the care and cleaning ladies and gents. They have been very kind to her. Pity there is no toilet in the room, but has not been a problem.
My sister has been well looked after with no complaints. She has enjoyed the company of all the care and cleaning ladies and gents. They have been very kind to her. Pity there is no toilet in the room, but has not been a problem.
I am very pleased with the level of care my father continues to receive at Elm House. The carers are kind and genuinely concerned about the happiness, comfort and well-being of the residents. They also make the families of the residents very welcome and nothing seems too much trouble for them. The...
I am very pleased with the level of care my father continues to receive at Elm House. The carers are kind and genuinely concerned about the happiness, comfort and well-being of the residents. They also make the families of the residents very welcome and nothing seems too much trouble for them. The carers are skilled at balancing the various personalities and range of care and attention the residents require. The home has a nice atmosphere and the food is varied and of good quality. I would recommend Elm House without hesitation.
I am well looked after. The food is excellent. The staff are very patient and listen to me. They deal well with the different personalities.
I am well looked after. The food is excellent. The staff are very patient and listen to me. They deal well with the different personalities.
Thank you for taking the time to provide this feedback, which means a lot to the team here. We are delighted to hear that your experience at Elm House is so positive.
I am well looked after. The food is very good. The care women are all very sympathetic and understanding.
I am well looked after. The food is very good. The care women are all very sympathetic and understanding.
Thank you for taking the time to provide this feedback. We are delighted to hear that you are happy at Elm House. This will mean a lot to our staff and we will share your comments with them.
It is a very nice home, I have nothing bad to say about this home. The food is lovely, it's a nice home altogether and I don't want to be anywhere else.
It is a very nice home, I have nothing bad to say about this home. The food is lovely, it's a nice home altogether and I don't want to be anywhere else.
Thank you very much for taking the time to share your views on living at Elm House. We are delighted that you are happy and feel well cared for, and will share your feedback with the staff team.
Home is very good and caring staff are most helpful. Food is very good, room is smashing, help me to dress and wash. I feel safe.
Home is very good and caring staff are most helpful. Food is very good, room is smashing, help me to dress and wash. I feel safe.
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I am the home manager at Elm House, I was the previous Manager at Crossways Care Home for 2+ years.
I worked at The elm House for this from 2008...
I am the home manager at Elm House, I was the previous Manager at Crossways Care Home for 2+ years.
I worked at The elm House for this from 2008 until 2020 and I worked as a domestic, Care Assistant and Care Team Leader to Deputy Manager.
I love my job and I really enjoy looking after people and making their day a little brighter.
Diane is a wonderful person, who wears her heart on her sleeve and all strives to do her best for the residents and staff.
She has had 5+ years of...
Diane is a wonderful person, who wears her heart on her sleeve and all strives to do her best for the residents and staff.
She has had 5+ years of experience and joined Elm House in 2021.
Since then Diane has brought smiles to all involved in Elm House.
Tina has worked for the Minster Care group for a number of years, working as Care team leader, went on to do deputy manager at another home from the...
Tina has worked for the Minster Care group for a number of years, working as Care team leader, went on to do deputy manager at another home from the group and now working as Elm House Admin.
Tina enjoys a challenge and enjoys supporting others in the home, being a resident, staff member or family, she strives to help others.
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