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The Elms

Elm Drive, Crewe, Cheshire CW1 4EH
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The Elms, Crewe
The Elms, Crewe
The Elms, Crewe

The Elms is a purpose-built home in the Coppenhall area, approximately one mile from Crewe town centre. The home is staffed by a friendly team who promote a family atmosphere. Personal development and knowledge are also promoted, with the team achieving or working towards diplomas in care, and taking part in training programmes to enhance the level of care within the home. Residents are encouraged to have a say in...  

Care Provided by The Elms

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000From £1,100
Residential Dementia CareFrom £1,100From £1,100

Hair dressing, chiropody, dental, spectacles, are not included in the weekly accommodation fees

Contact The Elms to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Brennan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (6)

The Elms Reviews (32)

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8.7

The Elms has a Review Score of 8.7 (8.668) out of 10, based on 6 reviews in the last 2 years. Over all time The Elms has 32 reviews.

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Showing 32 reviews matching selected criteria
Review from C C (Resident / Service User) published on 26 December 2019 Submitted via Postal Card
Overall Experience

I spent 7 months at The Elms after my home was badly damaged by fire. At that time I was confined to a wheelchair having had my leg amputated4 months earlier. The staff were very caring and helpful and gave me every encouragement when I was learning to walk on a prosthetic leg. By the time my home had been repaired and adapted to my needs, I felt I was saying goodbye to friends, not staff.

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Review from Winston B (Resident / Service User) published on 12 July 2019 Submitted via Postal Card
Overall Experience

I came out of hospital and was not strong enough to look after myself. I came to The Elms for respite reasons. My strength, energy and outlook improved tremendously. A very focused and caring staff. If I need respite again, I will have The Elms as top of my list.

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Review from M B (Son of Resident) published on 11 April 2019 Submitted via Postal Card
Overall Experience

My mother spent a happy 14 months here at Elms.

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Review from Alison B (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card
Overall Experience

My mother was very happy at The Elms. All the staff were really helpful, polite and very friendly. Also, the ladies in management were always very helpful to us. The food was really good and they always made the home feel like home. Thank you.

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Review from Susan E (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card
Overall Experience

More than a care home, a home from home. All staff caring and home is spotless. My mum was very happy here for three years in a lovely room thanks to all staff. I was always made so welcome and my mum was treated so well by all staff.

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Review from Mike H (Son of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience

Mum was a resident for over 8 years until she passed away mid-November at the age of 92. During that time, she was always happy and comfortable in the security of The Elms. The home was always exceptionally clean and the food 'good'. All staff were more than willing to help and always had a kind word. Nothing was 'too much' for them and they were excellent during Mum's last months at the home.

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Review from Lynn C (Daughter of Resident) published on 18 January 2018 Submitted via Postal Card
Overall Experience

The staff are absolutely wonderful, they are always happy and do everything for the residents.

The facilities need updating but again the staff work extremely well around it.

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Review from Freda M (Resident / Service User) published on 11 July 2016 Submitted via Postal Card
Overall Experience

The staff are marvellous. Very good company from the other residents, friendly home. I will be back for another stay, loved it.

Reply from Nick Brennan, Home Manager at The Elms

We are delighted to hear that you enjoyed your stay at The Elms. Ensuring a homely, friendly atmosphere is really important to us, and we are encouraged to hear that this is the experience you found. Thank you very much for taking the time to provide this feedback and we look forward to welcoming you back in the future.

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Review from Sherley P (Resident / Service User) published on 27 June 2016 Submitted via Postal Card
Overall Experience

I have no complaints, we have a laugh and joke, always something to do if we want it. The home is kept clean and the food is good.

Reply from Nick Brennan, Home Manager at The Elms

Thank you very much for taking the time to provide us with this feedback. We aim to maintain high standards at The Elms and we are so delighted to hear this has been your experience of the activities, food and environment.

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Review from Alma G (Resident / Service User) published on 15 April 2016 Submitted via Postal Card
Overall Experience

I have made some nice friends while staying here and the staff are friendly. My room is comfortable and I am happy. There is always something going on to keep your interests up.

Reply from Nick Brennan, Home Manager at The Elms

Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy at The Elms.

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Review from Phyllis H (Resident / Service User) published on 15 April 2016 Submitted via Postal Card
Overall Experience

Happy to be home. Staff always helpful. Mice bedroom always very clean good food. There is always something going on to entertain us. Glad I was able to stay.

Reply from Nick Brennan, Home Manager at The Elms

Thank you very much for this great feedback! We are delighted to hear that you are happy at The Elms and enjoy the range of activities going on.

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Review from Yvonne B (Daughter of Resident) published on 29 February 2016 Submitted via Postal Card
Overall Experience

Over the 3 1/2 years she spent at The Elms, mum was cared for, loved and treated with dignity and respect. The last week of mum's life we cannot express how wonderful and caring the staff were to mum and our family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Nichola Brennan
Nichola BrennanJob Title:Registered Manager

Nichola started her career in care settings in 2003 as a Domestic Assistant, over the years Nichola has covered many job roles in the home, including cook, Care Team Leader, Administrator, before becoming a Manager in 2009.

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