






The Elms is a purpose-built home in the Coppenhall area, approximately one mile from Crewe town centre. The home is staffed by a friendly team who promote a family atmosphere. Personal development and knowledge are also promoted, with the team achieving or working towards diplomas in care, and taking part in training programmes to enhance the level of care within the home. Residents are encouraged to have a say in...
Care Provided by The Elms
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hair dressing, chiropody, dental, spectacles, are not included in the weekly accommodation fees
The price(s) shown are provided by the care home. Contact The Elms for full pricing details and T&Cs.
Contact The Elms to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Nicola Brennan (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (6)
The Elms Reviews (32)
The Elms has a Review Score of 8.7 (8.668) out of 10, based on 6 reviews in the last 2 years.
Over all time The Elms has 32 reviews.
I spent 7 months at The Elms after my home was badly damaged by fire. At that time I was confined to a wheelchair having had my leg amputated4 months earlier. The staff were very caring and helpful and gave me every encouragement when I was learning to walk on a prosthetic leg. By the time my home had been repaired and adapted to my needs, I felt I was saying goodbye to friends, not staff.
I came out of hospital and was not strong enough to look after myself. I came to The Elms for respite reasons. My strength, energy and outlook improved tremendously. A very focused and caring staff. If I need respite again, I will have The Elms as top of my list.
My mother spent a happy 14 months here at Elms.
My mother was very happy at The Elms. All the staff were really helpful, polite and very friendly. Also, the ladies in management were always very helpful to us. The food was really good and they always made the home feel like home. Thank you.
More than a care home, a home from home. All staff caring and home is spotless. My mum was very happy here for three years in a lovely room thanks to all staff. I was always made so welcome and my mum was treated so well by all staff.
Mum was a resident for over 8 years until she passed away mid-November at the age of 92. During that time, she was always happy and comfortable in the security of The Elms. The home was always exceptionally clean and the food 'good'. All staff were more than willing to help and always had a kind word. Nothing was 'too much' for them and they were excellent during Mum's last months at the home.
The staff are absolutely wonderful, they are always happy and do everything for the residents.
The facilities need updating but again the staff work extremely well around it.
The staff are marvellous. Very good company from the other residents, friendly home. I will be back for another stay, loved it.
We are delighted to hear that you enjoyed your stay at The Elms. Ensuring a homely, friendly atmosphere is really important to us, and we are encouraged to hear that this is the experience you found. Thank you very much for taking the time to provide this feedback and we look forward to welcoming you back in the future.
I have no complaints, we have a laugh and joke, always something to do if we want it. The home is kept clean and the food is good.
Thank you very much for taking the time to provide us with this feedback. We aim to maintain high standards at The Elms and we are so delighted to hear this has been your experience of the activities, food and environment.
I have made some nice friends while staying here and the staff are friendly. My room is comfortable and I am happy. There is always something going on to keep your interests up.
Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy at The Elms.
Happy to be home. Staff always helpful. Mice bedroom always very clean good food. There is always something going on to entertain us. Glad I was able to stay.
Thank you very much for this great feedback! We are delighted to hear that you are happy at The Elms and enjoy the range of activities going on.
Over the 3 1/2 years she spent at The Elms, mum was cared for, loved and treated with dignity and respect. The last week of mum's life we cannot express how wonderful and caring the staff were to mum and our family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Elms.
There are no upcoming events for The Elms.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Elms.
Accreditations
There are no accreditations posted yet for The Elms.
Meet the Team (1)

Nichola started her career in care settings in 2003 as a Domestic Assistant, over the years Nichola has covered many job roles in the home, including cook, Care Team Leader, Administrator, before becoming a Manager in 2009.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Elms to verify any information. View our terms and conditions. The Elms has an Enhanced Service -more info.