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The Hawthorns

Hawthorn Street, Wilmslow, Cheshire SK9 5EJ
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The Hawthorns, Wilmslow
The Hawthorns, Wilmslow
The Hawthorns, Wilmslow

The Hawthorns is a purpose-built residential care home, enjoying an excellent reputation and location in the heart of Wilmslow. The home is spacious and well maintained, with a number of pleasant indoor and outdoor spaces for residents to enjoy.

24 hour residential care, respite care and day care services are all provided by a caring and qualified staff team.

Care Provided by The Hawthorns

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,100From £1,300
Residential Dementia CareFrom £1,200From £1,300

Contact The Hawthorns to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Marites Corker(Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (39)
  • Single Rooms with ensuite Wet Room (7)

The Hawthorns Reviews (43)

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9.5

The Hawthorns has a Review Score of 9.5 (9.487) out of 10, based on 11 reviews in the last 2 years. Over all time The Hawthorns has 43 reviews.

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Showing 43 reviews matching selected criteria
Review from Angela P (Sister of Resident) published on 9 May 2023 Submitted via Postal Card
Overall Experience

My brother and myself moved our sister from a home in Manchester miles away from her family; the best move ever. Sister and ourselves couldn't be happier. Sister is washed, dressed and out of bed every day (kept in bed previously in other home). The staff of all ranks are excellent and treat residents with respect. The care is second to none with activities daily. Practically every day Sister says she has never been happier.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns
Thank you for sharing your experience with us. We are delighted to know your sister is settled in and happy to participate in activities at home, our team ensures to maintain tailored care at all times. I will pass your kind words to the home team, who will be happy to hear this!
Kind regards,

Rahi.

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Review from G H (Brother of Resident) published on 26 April 2023 Submitted via Postal Card
Overall Experience

In the few short weeks my sister has resided at The Hawthorns, she has blossomed. On every one of our visits, she tells us how happy she is, thanks to all the staff and the professional, attentive and respectful care she receives.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns
Thank you for sharing your experience with us. We are delighted to know your sister is settled and happy with her tailored care plan, we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards,

Rahi.

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Review from Janet F (Daughter of Resident) published on 3 April 2023 Submitted via Postal Card
Overall Experience

Lovely welcome from staff and management. Carers are brilliant and professional. The lunch is always something different and sounds very nice. They are asked what they want for breakfast, so very accommodating to the residents. The Hawthorns is a lovely, clean and friendly care home with hard-working carers and management, well looked after.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your loved one is at ease with us. I'll forward your warm sentiments to our home team.

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Review from M B (Son of Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

Fantastic staff and management make for an excellent experience for the residents. Good food, entertainment and a high level of care. I'm so pleased my mum ended up in their home and I would love to see my nanna in the same home.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns
Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your mum is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards,

Rahi.

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Review from Cameron D (Relative of Resident) published on 24 November 2022 Submitted via Postal Card
Overall Experience

I have always found the staff to be friendly, helpful and caring. The home is clean, tidy and well-kept. I would have no hesitation in recommending it to someone.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns

Thank you for sharing your experience with us. We ensure to maintain high-quality care standards at all times. I will pass on your kind words to the home team. Kind regards, Rahi.

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Review from D M (Son of Resident) published on 21 November 2022 Submitted via Postal Card
Overall Experience

My relative moved into The Hawthorns three months ago and she has been very happy there. The staff are all very helpful and friendly and treated my relative with respect and dignity. There is a lovely, friendly atmosphere at The Hawthorns, and all the residents seem happy and sociable. Unfortunately, The Hawthorns could not provide the dementia care my mother needs, so she has now moved; otherwise, I would have been happy for her to stay long-term.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns
Thank you for taking the time to leave a review. It's lovely to hear you were happy with the home and your relative's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team. Kind regards,

Rahi.

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Review from Warren D (Husband of Resident) published on 21 November 2022 Submitted via Postal Card
Overall Experience

The Hawthorns is a friendly, well-run care home. The staff could not be better. They are always helpful and there is a happy atmosphere about the place. Some homes have an unpleasant smell but this is unknown at The Hawthorns. We are very pleased with the way my xxx is being looked after. I am glad we made the right choice.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your loved one is at ease with us. I'll forward your warm sentiments to our home team. Kind regards, Rahi.

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Review from Yvonne N (Partner of Resident) published on 21 November 2022 Submitted via Website
Overall Experience

My partner, who is 85, arrived at The Hawthorns from the hospital a year ago having suffered a stroke. He was far from well and was clearly feeling anxious and disturbed about the future, sensing that his ability to cope with every day was not what he had been used to over the last few years and certainly was not improving. It was bewildering and worrying both to him and to us. We hated seeing him like that. He hated feeling that way. The care provided at The Hawthorns has been understanding of both his physical disabilities and his growing limitations - he keeps busy, but he is also kept safe, and importantly, he gets enjoyment and a feeling of purpose from the day. We can't thank you enough for what you are doing for him and for all your residents under what continue to be very difficult circumstances.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns

Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your partner is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments on to the home team. Kind regards, Rahi.

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Review from D B (Son of Resident) published on 18 November 2022 Submitted via Postal Card
Overall Experience

The staff here are committed to their work and care about the residents, and show interest in the life of the individual, knowing them well. A clean and homely environment!

Reply from Rahi Joshi, Marketing Associate at The Hawthorns

Thank you for your kind words. Your feedback is very much appreciated, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team. Kind regards, Rahi.

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Review from Ann J (Daughter of Resident) published on 17 November 2022 Submitted via Postal Card
Overall Experience

The Hawthorns is excellent in every way. Staff are loving, kind and caring.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns

Thank you for your kind words, we ensure to best care standards possible for all our residents. Kind regards, Rahi.

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Review from L C (Daughter of Resident) published on 17 November 2022 Submitted via Postal Card
Overall Experience

The Hawthorns have provided the best possible care for my mum. They go above and beyond to make sure my mum is cared for any happy. Nothing is too much trouble for the staff.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns
It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.

Kind regards.

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Review from R O (Son of Resident) published on 11 April 2022 Submitted via Postal Card
Overall Experience

The staff worked extremely hard during the covid crisis.

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Review from Olga K (Daughter of Resident) published on 4 October 2021 Submitted via Website
Overall Experience

My mother, who is 92, had a weeks respite in the Hawthorns at the beginning of September. I was so nervous and anxious at the prospect of Mum's first taste of a care home and whether she would settle. I need not have worried. I had long discussions with the staff before admission about the care my mum needed and what would help her settle. The staff were wonderful and the care excellent. She settled in well and the staff, day and night, did everything they could to make her feel welcome. I can’t thank everyone enough, it was my husband's and my first break in two years. I would highly recommend this home to anyone. Thank you for the care and attention you gave my mum.

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Review from Eileen P (Partner of Resident) published on 15 March 2021 Submitted via Postal Card
Overall Experience

Since the day, my partner was welcomed into The Hawthorns; he was treated with care, kindness and respect. I am confident he is being well cared for, as the staff update me regularly on is health and well being. The manager, is at all times, professional and caring.

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Review from Debbie K (Stepdaughter of Resident) published on 3 November 2020 Submitted via Postal Card
Overall Experience
Very nice, much improved over the past few months.
Staff very good, caring and helpful.

More activities which are very beneficial to the residents.

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Review from S T (Partner of Resident) published on 2 November 2020 Submitted via Postal Card
Overall Experience

I had a friend here and visited a few times so when my partner's 'live-in' carer went back to Greece and I had to go to Marakesh for my daughter's 60th, I decided on The Hawthorns. I also went to my house on the Isle of Man with my daughter knowing my partner was safe here. Then, when the airline went bust and then the virus struck I was away for 3 months - thank God he was here.

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Review from G O (Daughter of Resident) published on 8 October 2020 Submitted via Postal Card
Overall Experience
My mother has been a resident since July 2018. Historically there has been an inconsistent level of care, several management and staff changes and a lack of communication with family relatives. However, following a poor CQC report and following another management change there has been a noticeable improvement in many areas.
The overall atmosphere has become more positive and there has recently been a welcome, more hygienic upgrade to the flooring of the upper floor. The staff are more settled and the majority are kind, considerate, friendly and helpful, albeit there still appears to be an issue with the level of staff at times.
There is a more structured approach to the health care of the individual residents with specific responsibilities assigned. The appointment of an Activities Co-ordinator shows a renewed commitment to the wellbeing of the residents. The Hawthorns has dealt with COVID brilliantly and should be very proud of their sustained 'COVID-free' status. For other improvements to have also been initiated in this period is admirable.

Things are definitely going in the right direction!

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Review from M S (Daughter of Resident) published on 28 September 2020 Submitted via Postal Card
Overall Experience

My mother has been a resident for two and a half years and is now 99 and is looking so well. She receives excellent care and attention and we as her family receive information as and when necessary.

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Review from Gloria L (Daughter of Resident) published on 7 August 2017 Submitted via Website
Overall Experience

I would just like to thank the manager and all his staff for looking after mum ... when she was at the Hawthorns for rest bite for 5 days. Mum loved it and we are hoping for mum to stay again in Sept, every member of staff had smiles on their faces and it put mine and my sister's mind at rest, as we were a little apprehensive as this is the first time we had done this but they made mum welcome from day one. Keep up the good work as I said previously we are hoping for mum to stay in Sept. Many thanks.

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Review from Shirley F (Daughter of Resident) published on 5 September 2016 Submitted via Postal Card
Overall Experience

When my mother resided at your home, I was very satisfied with the care she received. She was treated like royalty which I appreciated very much in her final weeks. All the staff loved my mum and she loved all of them. I live in North Wales and it was wonderful that I didn't have to worry about my mum. If I needed to know anything, the staff would let me know straight away and I was able to ring and enquire about mum every day and that also put my mind at rest. Thank you.

Reply from Marek Matuszczak, Home Manager at The Hawthorns

Thank you so much for this generous feedback. We are so pleased that you had peace of mind while your mum was with us, and that our team built such excellent relationships with her. It will mean a great deal to them that you have taken the time to provide these comments, and I will ensure they are passed on.

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