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Ingersley Court

Lowther Street, off Church Street, Bollington, Macclesfield, Cheshire SK10 5QA
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Ingersley Court, Macclesfield
Ingersley Court, Macclesfield
Ingersley Court, Macclesfield

Ingersley Court is a skilled care home based in Bollington and enjoys a peaceful location and excellent reputation in the local community. Residents enjoy fabulous views from the home's 32 spacious rooms, and there is a varied and stimulating activities programme always on offer. This is carefully designed to reflect the interests of people living in the home.

Care Provided by Ingersley Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,100From £1,250
Residential Dementia CareFrom £1,200From £1,250

Contact Ingersley Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Christine Wooton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1999

Room Information

  • Single Rooms (46)

Ingersley Court Reviews (60)

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9.7

Ingersley Court has a Review Score of 9.7 (9.694) out of 10, based on 19 reviews in the last 2 years. Over all time Ingersley Court has 60 reviews.

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Review from Cynthia O (Friend of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience
I have found Ingersley Court to be a welcoming place with kind staff who are helpful to visitors. My friend seems happy there.

My only quibble is that she sometimes has to wait a long time to be taken to the toilet due to her lack of mobility.

Reply from Rahi Joshi, Marketing Associate at Ingersley Court

Thank you for taking the time to leave a review. Your feedback is very much appreciated. We will look into the concern raised by you and take any necessary actions required.

kind regards,

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Review from D P (Cousin of Resident) published on 24 October 2023 Submitted via Postal Card
Overall Experience

Throughout my cousin's stay at Ingerslet Court, I felt confident that she was in good, caring hands. The manager has a warm and friendly personality, which sets the tone for the rest of the staff, who are always willing to help. Any requests or problems received prompt attention. The decor in the rooms was attractive, and the food, from all accounts, was good. I would have no hesitation in recommending this care home.

Reply from Christine wootton, manager at Ingersley Court

Thank you so much for your wonderful feedback; it was a pleasure and privilege to look after your cousin - she is a wonderful lady.

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Review from Rachel W (Niece of Resident) published on 19 October 2023 Submitted via Postal Card
Overall Experience

This was the first time I had visited my uncle and he looked clean and well looked after and happy. One particular staff member interacted on a personal level with him which made him smile. Everywhere looked clean, I didn't go in his room so couldn't comment on that.

Reply from Christine wootton, Manager at Ingersley Court

Thank you for your kind comments, it's a privilege for us to look after your loved one.

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Review from Debbie P (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

My mum settled into Ingersley Court Care Home really quickly. The staff are all very kind and patient and approachable. I am always greeted with a smile and the carers always know where my mum is and tell me what has been happening and any activities Mum has taken part in. The atmosphere in the home is lovely with lots of laughter and smiles. The carers treat all the residents as individuals and are keen to know about the individual residents and their likes and dislikes and they do their utmost to accommodate everyone. We are very happy with the care Mum receives.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you so much for your kind words. It's an absolute privilege to look after your mum.

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Review from Nicola H (Daughter of Resident) published on 31 August 2023 Submitted via Website
Overall Experience

My dad has been at Ingersley for just over two months. It was a big move for him, and he was reluctant to go at the beginning. However, he has settled in so well thanks to the amazing care and kindness of all the staff. The staff have gone out of their way to get to know Dad and engage in lovely chats with him every day, often chatting about his favourite old pastime and profession, which he is still able to talk about despite his Alzheimer's. I am so happy we chose Ingersley. Such a lovely setting, with great meals, super stimulating activities and great personal care. All that we could ask for. Thank you.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you so much for your wonderful feedback. It's an absolute pleasure and privilege to look after your loved one.

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Review from Derek E (Husband of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience
My wife has been in Ingersley Court Care Home since 6th March 2023 and I have been impressed by the care she has been given and some of the activities she has taken part in. She has memory problems but can still remember quite a lot of things.

I have been impressed by the staff I have met and my wife says the food is good. The only thing she does not like is being unable to lock her room door when she is in the lounge etc. She is fearful since things could be stolen.

Reply from Rahi Joshi, Marketing Associate at Ingersley Court

Thank you for sharing your heartfelt feedback about your wife's experience at Ingersley Court. We're delighted to hear about his remarkable recovery since being with us. It's a testament to the tailored care provided by our staff.

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Review from K G (Granddaughter of Resident) published on 10 August 2023 Submitted via Website
Overall Experience
My grandma has moved here from Kent, and as nurses, my mum and I are so pleased with the care and love she receives from everyone. Her room is beautiful and bright, and nothing is too much trouble for them.
The food looks and apparently is lovely and plentiful.
The activities are great and there if you want to participate.

Keep up the great work.

Reply from Christine wootton, Manager at Ingersley Court

Thank you so much for your lovely review; I will ensure all the staff are handed your kind words.

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Review from Julian G (Son of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience
From the moment Mum arrived, she was made so welcome, every member of staff went out of their way to greet her and help her settle in. Mum came from independent living in London, so this was a major upheaval in her life but within two weeks, she has told us how happy she is and she doesn't want to leave. Whenever Mum needs assistance, there is someone there to help in next to no time.

We could not be happier.

Reply from Christine wootton, manager at Ingersley Court
Hi Julian,

Thank you so much for your feedback, I will ensure that this is handed over to all the staff, it is a pleasure to have your mum living here with us.

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Review from Sylvia G (Daughter of Resident) published on 10 June 2023 Submitted via Website
Overall Experience
Having made the tough decision to move my 93-year-old mother from London to Bollington, we couldn’t have been more impressed by the welcome we received from the staff on our arrival following a very long train journey.
She obviously was very anxious and upset at leaving her home and the area she had lived in all her life.
Since arriving, we cannot give anything other than praise for this care home.
The staff all treat her with such professionalism, empathy, kindness and love. Despite memory problems and deafness, staff go way beyond our expectations in ensuring she understands and hears what is said.
She is enjoying her meals and interacting with other residents in the dining room.
The activities are varied and accessible to everyone.
We initially planned on a month's stay to see if she settled, yet after two weeks she has voiced how happy she is and made the decision to make this her permanent home.

Thank you Ingersley Cout Care Home for making a difficult decision into such a positive one.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you so much for your feedback, I will ensure that staff are informed. It's an absolute pleasure having your mother living with us here at Ingersley Court.

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Review from Catherine B (Daughter of Resident) published on 11 May 2023 Submitted via Website
Overall Experience

My father is in the late stages of Alzheimer's/dementia, I have cared for my dad for the past couple of years but sadly it reached the point where Dad needed care/company 24 hours which I cannot offer. Dad had always been reluctant to go into a care home but after visiting various homes he was ‘won over’ by the lovely welcome from the staff at Ingersley Court Care Home. The manager kindly offered my dad two weeks respite to see how he feels, Dad accepted the offer and when I took Dad there with his things for a couple of weeks, we were made to feel very welcome and that immediately relaxed not only Dad about staying but myself for feeling comfortable leaving Dad with ‘strangers to us’. I visited Dad a few times during his stay and he seemed so much calmer than I had seen him for a long time, he settled in straight away. All the staff are approachable and caring to both Dad and our family, Dad has decided he would love to stay there now which has been a huge decision for him but he is now much happier.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you so much for your kind words, it's an honour to look after Dad. I will ensure the staff are informed of your feedback.

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Review from Richard B (Cousin of Resident) published on 19 April 2023 Submitted via Postal Card
Overall Experience

My cousin was a resident in Ingersley Court Care Home for eighteen months until her death there on the 20th of March. I visited Ingersley many times to see her during that period. All the members of staff made me very welcome. They showed genuine concern for my cousin and treated her with the utmost respect and dignity. Much care, kindness and love were given to her which she and I much appreciated. The management team kept me regularly informed in between my visits. Any questions I had were always answered in an honest, professional and courteous way. U have great admiration for everyone who works at Ingersley.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you so much for your kind words, I will ensure that I pass your comments over to the whole team here at Ingersley Court.

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Review from L S (Daughter-in-law of Resident) published on 15 March 2023 Submitted via Postal Card
Overall Experience

My mother-in-law went to Ingersley Court Care Home last October after a long stay in hospital. She has Alzheimer's and was unable to take care of herself anymore. The staff are lovely, caring and go out of their way to make the residents' lives happier.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you for your lovely words, I will ensure that your comments are relayed to all staff.

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Review from C P (Wife of Resident) published on 24 January 2023 Submitted via Postal Card
Overall Experience
My husband is very well cared for, he has complex needs. Staff are very patient and ask to find out his preferences.

Whenever there is a query, staff have been very professional in dealing with anything. There seems to be a good number of carers.

Reply from Christine wootton, manager at Ingersley Court

Thank you for your lovely review, I will pass this over to the staff.

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Review from Andy P (Son of Resident) published on 12 December 2022 Submitted via Website
Overall Experience

The staff are very caring and always welcoming. The food seems very good and plentiful. Not the smartest of homes but the above are far more important. Feedback is always available during office hours. Despite Covid restrictions activities and even trips out are undertaken. All in all a very satisfactory home.

Reply from Christine wootton, manager at Ingersley Court

Thank you for your review, it's a pleasure to have your family member living with us here at Ingersley Court. I will ensure the staff get your feedback.

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Review from Derek F (Husband of Resident) published on 7 December 2022 Submitted via Website
Overall Experience

My wife has settled in very well but that has been helped enormously by the fantastic staff and many other residents. All staff are kind and considerate and are very understanding and accommodating of her disabilities. The facilities at Ingersley are excellent. The bedroom is light and bright and has everything she needs including a small kitchen which is ideal when friends and family visit. My wife enjoys her food and likes the menu choices presented to her. From my own observations, kitchen staff work very hard to provide wholesome tasty food. We are delighted with Ingersley Court and very glad we made that choice. She seems very content and no longer asks when she is coming home which suggests she is happy in her new surroundings. Leadership is important in these difficult times and it is apparent that Ingersley is blessed in that regard. It was a very difficult decision for us to place my wife in a care home as she is still relatively young but we are fully supported as a family.

Reply from Christine wootton, manager at Ingersley Court

Thank you so much for your wonderful review, I will pass this onto the whole team.

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Review from Jan M (Daughter of Resident) published on 15 November 2022 Submitted via Website
Overall Experience
Excellent team who genuinely demonstrate great care and support for their residents. Mum feels listened to. She is happy and relaxed and doing really well. I am fully informed of all aspects of her care. Communication with the team is excellent and all queries have been met with helpful responses.
The manager demonstrates clear and effective leadership and a positive culture with low staff turnover. There is clear evidence of safe processes in place and staff demonstrate a good understanding of mum's needs.
Mum trusts the staff and her confidence has grown so that she is now able to spend time in the company of the other residents safe in the knowledge that, if she needs to pay an urgent visit, staff are on hand to make sure she is not left embarrassed. This makes a massive difference to her.

Having experienced a different home, I am so glad we have found a place for Mum at Ingersley Court. It is a care home where "care" really matters. It isn't flashy - just excellent.

Reply from Christine wootton, manager at Ingersley Court

Thank you so much for sharing your experience with us. It is a pleasure to have the honour of looking after your beautiful mother.

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Review from C B (Daughter of Resident) published on 15 November 2022 Submitted via Website
Overall Experience

My Dad has been a resident at Ingersley Court for the last 5 months. He has settled in well during this time and I feel reassured that he is safe and well cared for. The home is well-run with a friendly environment. The staff are hard-working and extremely kind and caring. I really appreciate everything they do.

Reply from Christine wootton, manager at Ingersley Court

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your dad's care.

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Review from Barry P (Son of Resident) published on 8 November 2022 Submitted via Website
Overall Experience

Our mother became a resident of Ingersley Court on 28 February 2019, and at that point in time, was ninety-nine years of age. From that very first day, the whole team has not only provided continual professional care but has done so with compassion, tenderness and love. At all times, they have shown our mother total respect and ensured that her dignity is fully maintained. Through the actions of the team and the ethos under which it operates, Ingersley Court has become a true and perfect home for our mother. Collectively they are a 'team of angels who have become an integral part of our life and are now looked upon as our extended family. Knowing that our mother is safe and being so affectionately cared for has given enormous peace of mind to the whole of our family.

Reply from Rahi Joshi, Marketing Associate at Ingersley Court
Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your mother's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.

Kind regards.

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Review from Nikki S (Respite Resident) published on 2 November 2022 Submitted via Website
Overall Experience

Ingersley Court has welcomed my mom for several respite stays. We find it a clean and homely environment along with caring staff. The rooms are of a nice and comfortable standard. I have no qualms about letting my mom stay at Ingersley. Its well run and nothing is too much trouble - especially having to accommodate my mom's vegetarian diet! A huge thank you to the staff for making a difficult decision much easier.

Reply from Christine wootton, manager at Ingersley Court

Thank you so much for your kind words.

We look forward to Mums next visit, it's always a pleasure.

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Review from Andrew B (Son of Resident) published on 2 November 2022 Submitted via Website
Overall Experience
Very lucky to have found Ingersley Court. It's very near where I live, and the staff are very friendly and helpful.
It's a very difficult job they have, and their patience is very much appreciated.

Keep doing the good work.

Reply from Christine Wootton, Manager at Ingersley Court
Thank you so much for your lovely comments.

It's a pleasure to have the honour of looking after mum.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (1)

  • 01 Dec 2022Recipient: Ingersley Court

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