






The Laurels is a purpose-built home enjoying an excellent reputation in the local area. As well as residential and short stay care, it offers day care facilities and two specialist households for people with dementia, located within dedicated wings of the home. Each household caters for 10-12 residents. The Laurels is situated within a mile of Winsford town centre and is well served by local amenities.
Care Provided by The Laurels
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Laurels for full pricing details and T&Cs.
Contact The Laurels to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Chloe Gunter (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (40)
The Laurels Reviews (41)
The Laurels has a Review Score of 8.9 (8.934) out of 10, based on 7 reviews in the last 2 years.
Over all time The Laurels has 41 reviews.
My mum came to The Laurels needing emergency respite care and within days, she settled better than we could have ever expected. The staff are all amazing in their care and kindness. They go way above and beyond to make everyone welcome and to ease any worries we had about the experience. Mum is so well looked after that she will now have a permanent home here and the concerns I have are no longer troubling you. I know she is happy, well cared for and is completely safe. We, as a family, are so grateful.
Thank you, it feels like your mum has always been here she has settled that well! I am so glad we could help you when you needed us.
The level of care and attention the staff provided is amazing. They treat my mother like a dear friend or relative. The home is a happy place full of fun and laughter with lots of activities to keep the residents occupied.
Looking after your mum was our pleasure, we pride ourselves on being a home from home and we want the residents to be happy here. Thank you so much for your feedback.
Mum looks 10-years younger since entering The Laurels. Medication is now regular, which was hit and miss when at home. Staff are magnificent and can't do enough for her. Even through Covid, they tried their best to let me see my mum.
Looking after mum has been our pleasure; she is a wonderful woman with such an amazing personality!
I find the biggest downfall is food. Very often, Mum eats very little as she either doesn't like the food or is fed up with having the same food. Sunday teatime is the worst.
Hi Emma,
Chloe, the home manager, has mentioned she has spoken with you and your mum about the food and shared food surveys. She has fed this back to the chef and is implementing her food choices going forwards. Thank you for sharing this with us and for your positive scoring overall, we take...
Really cannot fault anything. My mother in law has been here at the Laurels since September 2021and is well cared for. The staff are very friendly and attentive and my mother in law loves chatting with them. She looks healthy and always well presented. My mother in law joins in with activities, and when we see photos of her joining in we can see that she is happy. Thank you to all the staff and managers at the Laurels who are always very welcoming when we visit.
My Mum has been at The Laurels for a short time and already feels at home. She sounds happy and content - so quickly. It's unbelievable. I've been so worried Mum would be distressed and upset. It made my day to chat with her this morning, she sounded so happy. The staff I have been in contact with, have been so lovely and accommodating, it's made this stressful transition so much easier. Thank you to all the staff for your input and help. We couldn't do this without caring people, like you. We all need your help through this very stressful time and you pick us up and help us through. Thank you.
Can't fault the care, food and staff at all. So pleased we chose the last few months of mums life here.
The care given by all the staff was superb. I spent a lot of time with my mother and only observed kind and supportive staff across the board.
I may not have chosen The Laurels on appearance but could not have chosen better care.
My nanny was at The Laurels Care Home between October 2019 and February 2020. During her short stay here she was very well cared for. The staff always made us feel very welcome and ensured that my nanny was comfortable. She was well-fed, nicely dressed and the staff regularly interacted with her. The home planned activities for the residents to keep them entertained and happy.
On arrival, a staff member was welcoming and helpful. The washroom facility was very clean and fresh smelling. Friendly and professional staff present.
Generally, I am very happy with the level of care that my mother receives. However, I do think that the staff should wear their name badges at all times as there have been a number of occasions when this has not been the case. This has lead to my mother being confused when trying to get the staff's attention. It would also aid visitors recognition of staff on duty. Staff go above and beyond to ensure my mother's needs are met.
The staff are friendly, very knowledgeable about what they do and go the extra mile for the resident.
Also - more activities needed for the residents.
The home is always clean and tidy. There are a lot of events and activities being organised and although my mum is unable to understand some of them, the staff always involve her when they feel it would be of benefit to her. Facilities are good with regular visits from the hairdresser and chiropodist. Comfortable surroundings help residents to feel they are at home.
Have found the home very accommodating. Wife goes for daycare twice a week, lunch and tea with shower between. Flexible on times of coming and going. Other days if required. Home is clean tidy, no smell. Wife is agitated on my leaving but calms when picked up. I have had a meal or snack from time to time, good. Domestic, admin, care staff all speak well. Other residents look cared for and clean. When wife's needs full-time care, hope there is a place for her.
Thank you to everyone in looking after my mum so well. It cant be easy and she is happy and contented with you.
WELL DONE.
Mum was a resident for nearly 3 years at The Laurels and from our very first visit and throughout her time there we were made to feel very welcome by all of the staff. The level of care our Mum received was wonderful and Mum was always happy and smiling. Sadly our Mum passed away in May. We are so grateful that Mum had such a lovely place with such caring people. We would like to thank The Laurels also for the amazing kindness and support given to all of the family at this sad time.
My wife has now been a resident at The Laurels (Cherry Household Dementia unit) for over 6 months now and I can confidently say that the Laurels is an excellent care home. What really makes The Laurels so good is quite simply the staff that that work there. Since 22nd August 2016 when my wife arrived I have visited her every day and on every occasion, I have been welcomed so warmly by the staff and also asked how I am. The staff work tirelessly and with great care and compassion for the residents and I have witnessed first hand some loving care and affection many times. Residents are always clean and healthy and their rooms are cleaned every day. The whole home is extremely clean and is a credit to the cleaning staff that work there. The one key thing is that my wife is very happy there and it has also become my 2nd home. The care my wife has received so far has given her a new lease of life. I cannot recommend The Laurels highly enough and actually now feel lucky we found it.
We are always grateful to receive such wonderful feedback which reinforces for us the high standard of care we strive to provide to our residents. It is also wonderful that relatives recognise the hard work carried out by our staff in caring for our residents. Thank you for your lovely words.
The staff are always pleasant and helpful and attend to the residents very well. There does seem to be a shortage of staff at some peak times but they cope well with all the tasks they have. The rooms are nice and always kept clean and tidy. The food and dining area are good with a varied menu each day.
Thank you for taking the time to provide this review and we really appreciate your positive comments about the great relationships our staff enjoy with our residents. We do review staffing levels regularly in line with resident needs and adjust it where needed especially around peak times. We will continue to do this and trust your family's experience of The Laurels will continue to be positive.
My mum has been a resident in The Laurels for 2 years. She is lovingly cared for with nothing being too much trouble and most importantly, she is very happy. All the staff love her and the kindness they show go way beyond what is expected of their roles. They treat Mum as they would their own Grandmother and that says it all. There is a lot of shared laughter and singing and dancing! All the staff know Mum and greet her with joy and tenderness which shows what a lovely team the staff are, obviously involving everyone who works there in all aspects of care. I am so grateful that Mum is in such a wonderful place and leave after each visit with a feeling of contentment. Thank you again for all that you do. All the staff are like a family. There is a genuine bond between them all, making a happy home for the residents.
Thank you so much for this lovely feedback. It is a privilege to have your mum living with us and we're delighted to hear she enjoys such excellent relationships with our staff team. We really appreciate you taking the time to share your experience of The Laurels.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

I have worked in Health and Social Care for around 14 years and I have a passion for good quality care and want to provide a family atmosphere for the residents and their families here at The Laurels.
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