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Whetstone Hey

Old Chester Road, Great Sutton, Ellesmere Port, Cheshire, Ellesmere Port, Cheshire CH66 3JX
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Whetstone Hey, Ellesmere Port
Whetstone Hey, Ellesmere Port
Whetstone Hey, Ellesmere Port

Whetstone Hey is a purpose-built home in Great Sutton, approximately two miles from Ellesmere Port town centre. Set within pleasant grounds, Whetstone is a pleasant and friendly home well served by local amenities.

It has a qualified and dedicated staff team, providing 24 hour residential care, as well as respite and day care services.

Care Provided by Whetstone Hey

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,100From £1,250
Residential Dementia CareFrom £1,200From £1,250

Contact Whetstone Hey to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lorraine Hicklin (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1986

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (2)

Whetstone Hey Reviews (24)

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9.5

Whetstone Hey has a Review Score of 9.5 (9.452) out of 10, based on 11 reviews in the last 2 years. Over all time Whetstone Hey has 24 reviews.

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Showing 24 reviews matching selected criteria
Review from Jenny A (Daughter of Resident) published on 24 October 2022 Submitted via Postal Card
Overall Experience

The staff make this home, they are so caring and will go the extra mile for the residents. They try different things to tempt Mum to eat. They work so hard doing extra shifts as they really need more staff. Management are great, even doing their own share of resident care.

Reply from Rahi Joshi, Marketing Associate at Whetstone Hey
Thank you for taking the time to leave a review. It's lovely to hear you are happy with your mum's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.
Kind regards,

Rahi.

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Review from Pat M (Daughter of Resident) published on 3 September 2019 Submitted via Website
Overall Experience

I could not be more happy with the care home we chose for my Dad. It is clean and bright, the care workers are friendly, cheerful and very supportive both to the residents and their relatives. We were very lucky that there was a vacancy when we needed it and I only wish that there were more places like this for all people across the UK.

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Review from Lesley H (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card
Overall Experience

1) Asked for a shower - nobody arrived, this occurred on two occasions.

2) On arrival, was told mum would have to have a risk assessment on taking her medicine, it never happened.

3) The commode wasn't emptied and bed not made. Carpet not clean and smelt of urine.

4) Room not cleaned whilst mum was in.

5) Food was very good.

6) Staff need more training.

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Review from C T (Daughter of Resident) published on 31 August 2016 Submitted via Postal Card
Overall Experience
Contacted the home for a visit to see the facilities and meet some of the staff. Very impressed with the care home - clean, bright and nicely decorated. We were invited to stay for tea and sample of meal - freshly cooked and tasty.

In the event, we decided this was the home her dad and the moving in process was very straight forward. We think our dad will be happy here, the staff are very caring and make time to chat.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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