Aarondale Care Home

Sunny Brow, Off Chapel Lane, Coppull, Chorley PR7 4PF

Aarondale Care Home, Chorley, Lancashire
Aarondale Care Home, Chorley, Lancashire
Aarondale Care Home, Chorley, Lancashire

Aarondale Care Centre, in Chorley, specialises in both residential and dementia care for the elderly, through an innovative care service that takes pride in the independence of those involved.

The care centre has a selection of lounges in which to socialise, as well as landscaped gardens, thanks to a purpose-built construction designed to suit the needs of the elderly.

Residents enjoy a range of activities, are encouraged in pursuing their own personal interests and those with dementia benefit from regular one-to-one sessions.

Group: Four Seasons Health Care

Person in charge: Ann Sheward (Home Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 48

Rooms with ensuite WC: 24

Facilities & Services: Respite Care • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Aarondale Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.9 Aarondale Care Home has a Review Score of 6.9 (6.858)

The Review Score of 6.9 (maximum of 10) for Aarondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Aarondale Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 17 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.358 for Aarondale Care Home is calculated as follows: ( (108 Excellents x 5) + (79 Goods x 4) + (25 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 215 Ratings = 4.358

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.5 Points relating to the number of positive Reviews for Aarondale Care Home is based on 17 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 17 Reviews ÷ 9.6 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    5
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Aarondale Care Home?

  • Extremely LIKELY
    16
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Aarondale Care Home

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    5
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

I have experienced a consistently high level of care and support for my mother. The staff are always genuinely caring and extremely hard working. It is so reassuring to visit my mum in such a safe and supportive home, and it provides peace of mind to all of us.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Aarondale is clean, smells on the whole healthy and it's nicely decorated. The resident's rooms are kept clean and tidy and for the most part the residents also. The vast majority of the staff are caring and actively helpful to both residents and relatives. Some of the staff are excellent carers and lovely people. The managers /seniors are always approachable, supportive and friendly. During a crisis, they are organised, follow clear procedures and are understanding and caring to relatives. I would highly recommend this home to anyone.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mother has been a resident of Aarondale for 4 years. During this time, she has received excellent care from the staff. They are kind and hard working and are always attentive to all the residents need. Tthe matron has senior staff who have worked with her for many years, which is an indication of the loyalty that she inspires. My mother has advanced dementia and her care needs are complex, these are always met by the staff caring for her. I have nothing but praise for the care she receives. Her sisters, as well as her immediate family visit daily between us and so, have an overall view of the care provided.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I would like to commend the staff at Aarondale Care Home. They are caring, thoughtful, cheery and extremely hard working. They are all assets to the company who runs the care home. My father was happy there. He always had a smile for them. He also enjoyed the food. On another note, the inside could do with a lick of paint to brighten up the hallways and rooms. More could also be done to the outside areas making them more pleasurable for the residents. Once again praise goes to the staff for their support to my father.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Poor

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Since living at Aarondale Care Home the management and staff go out of their way to help, I can always have a laugh and joke with them. I feel safe living here. The food is good, my room is excellent. I am treated with respect, I couldn't be happier.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff here are amazing, my mum is so happy and content here. They all are my friends, absolute angels. Possibly could do with a lick of paint.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Aunt was very difficult when she first arrived. She would not eat anything and the staff worked really hard with her by showing great patients. Staff always friendly towards us too as I am not there all the time. Difficult to comment on activities but they seem to be the let down.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mother has been a resident of Aarondale Care Home home for over 2 years. Her care has been excellent. The staff all know my mother, her habits, her preferences, her strengths and weaknesses. We visit unannounced and staff are always happy to see us to talk to us, to let us know how my mother is or if there is anything she needs that they cannot provide. We all feel extremely fortunate that my mother is somewhere we feel she is extremely well and respectfully looked after.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was a resident in Aarondale for the last year of her life. She was well cared for and always treated with respect and dignity. When she was reaching the end of her life she was never left alone, and I was very impressed with the way the staff treated her, to the extent that one member of staff went out and bought her some flowers and said the "lords prayer" to her just before she passed away.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since I have been visiting Aarondale. I have had a most pleasant time with the care and attention given to all the residents as soon as there is any little or large attention needed, there is one or more carer to help each person. There is always one or more carer to help each person. There is always something to keep them occupied with singing, dancing, quizzing or there are entertainers. The person I call to see most days is happy, she has put on weight. I am pleased she is in Aarondale.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was resident at Aarondale from February 2015 to February 2016. During that period I spent many hours at the home and met most, if not all, of the staff dealing with residents suffering from Alzheimer's/dementia. Although in need of some minor refurbishment I have no hesitation in saying that Aarondale is exceptional. The atmosphere is warm and welcoming, which is due to two factors; the stimulating decoration of the walls etc and the caring nature of the staff. Sadly mum died in early 2016, cared for until the end by staff who treated her more as a friend than as a "job of work".

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

My mother has been a resident since August 2015. The care she has received has been excellent. The staff treat her with kindness and dignity, ensuring she can remain as independent as is possible and make her own choices. When she has required more intimate care this too is offered in a timely, caring way. Many activities are on offer but my mother is unable to access these as she cannot see or hear well enough. She is unable to sign herself.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Care and kindness always shown to residents, no matter what time of day I visited (night staff included). Laughter often heard from both residents and staff despite many trying circumstances. Liked the way they let residents (with help!) chose the clothes they wore. Mum-in-Law was always clean and well dressed. Stimulating decoration in corridor good for residents with dementia.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Since choosing Aarondale Care home for the care needed for my relative I have nothing more than high praise for the care given. The management in the top office can not be more helpful. Nothing is ever too much and are always there to assist with any questions you have or problems. The Manager cannot be praised enough. the staff and care nurses always meet you with a smile, again always there to help in any way possible. Nothing is too much trouble for them, no matter how busy they are. The home is clean, food is good, day room has something on most days. I would have no hesitation in recommending Aarondale to a friend as very good, friendly home for the care of a relative.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I cannot praise this care home enough. Choosing a care home for Mum was difficult but I never regretted my choice for a moment. The staff consistently go above and beyond the call of duty to ensure the happiness, comfort and safety of those in their care (even at the end of a long, exhausting shift). The atmosphere is warm and kindly. Residents are always treated with respect and kindness by all the staff and this must also reflect on the management who appointed them. Highly recommended.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Drink provided in a careless attitude. Toilet attention hit and miss. Staff overworked, more needed. Everyone (almost) very helpful and cheery.

How likely would you be to recommend Aarondale Care Home? Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Good

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

One of the main staff will not tell you if there is something wrong. On two occasions I have had to take it into my own hands to get assistance and both times she had to be admitted into hospital.

How likely would you be to recommend Aarondale Care Home? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I have called at the home at all different times of day and the staff are always treating the patients well and with dignity. The cleaner is always doing his rounds and the management and staff are always willing to answer any questions. My mother loves the home made food.

How likely would you be to recommend Aarondale Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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