Aarondale Care Home

My mother-in-law spent the last 2 years in Aarondale, I have only praise for the excellent care she received, she was included in daytime activities dressed morning and at night bedtime. Meals taken in dining room food was excellent, room was clean no odour as was the whole flat. Gwen enjoyed the singer and joined in, birthday made special, regular doctor visits always treated with dignity. I can honestly say my mother received 2 year of excellent care. Thanks to manager and all the staff. I will always be grateful.

Any problems residents have are dealt with straight away with love and care. All staff were really good too with residents visitors. All in all really good care home. My brother as a resident was happy there.

Mother was at Aarondale Care Home for fifteen years and was always very happy there and cared for by extremely committed, conscientious, caring staff. The staff couldn't do enough to make sure my mother was made comfortable, always very clean and well dressed, and went above and beyond to make sure she was very happy. The staff were always very attentive and sensitive to her every need. My mother couldn't have been in a better care home and because of her being in Aarondale I had peace of mind as her son. Thank you so much to all.

Mum has been at Aarondale for nearly seven months now so it feels appropriate to write an honest review. The manager Ann was extremely helpful and honest when we were looking for a placement for Mum who had lived in her own house for 58 years. All the staff are very friendly and welcoming and Mum is really well cared for. The staff are so devoted and committed and very supportive. We could not wish for a better care home. It is very personable and not too big. I now don't have the worry about Mum any more knowing she is safe and comfortable. The activities in the morning like bingo, nail painting, baking and quizzes etc are popular in the with residents. There is also a singer who visits. A regular residents meeting is held so they can give the care home feedback. This is really useful and interesting to hear what the residents think. All the residents are treated with dignity and respect. There is plenty for them to eat and drink. A massive thank you to all!

All the staff from managers to cleaners were all kind and considerate when looking after my mum,always welcoming to family members,I cannot thank them enough for their care of mum,I feel that they went above and beyond, they treated us as family members, one member of staff was even checking up on me when I was not well.This was the 3rd care home mum was in and i rate it highly above the other 2.

Mum went to Aarondale in early January after struggling at home. The manager was so helpful in getting the placement sorted out which is a difficult and daunting process, dealing with social workers and finance departments etc. All the staff are superb and so genuine and friendly. I think that will be one comment running through all reviews. Mum has settled in quickly after being in the same house for nearly 60 years, so a testament to how homely and welcoming the environment is. If you are worried about placing an elderly family member into residential care then Aarondale really is a pleasant place for them to be.

The staff and management are very caring. They treat all the residents with extreme kindness, gentleness and respect. They are cheerful and positive. Sometimes when a resident says something negative the staff always move on with kindness and respect. Everything else - cleanliness, food, drink and activities are very good.

The staff at Aarondale go above and beyond to make sure my mother is presentable, nourished, healthy, and happy.

I am a friend who visits every 2 weeks and can't comment on value for money and rooms as I only visit in the lounge area. Also not sure regarding food and drink.

My parents are both very well cared for by all the staff. They are treated with respect and kindness. They are kept clean and tidy and both are happy being in Aarondale. The staff are all very welcoming to visitors and family members. As a family, we are very happy with Aarondale as a place for our parents.

I honestly cannot praise them enough.

I found Aarondale Care Home excellent in the way they treated my mum, they treated her with dignity, were very attentive to her and were very polite. I couldn't have wished her to be in a better place than this care home. Both my family and I are happy with the service provided by all the staff there. My mum liked all the staff very much.

When I visit, they are very welcoming, nothing seems too much trouble. I am confident that my mum is cared for, she is very happy with her carers.

Dad is looked after very well, I feel his needs are met. The staff are lovely and very approachable and friendly. On the seldom occasion Dad has needed to see a doctor or go to hospital, staff have contacted me so I'm in the loop of Dad's care at all times.

Rated some options as good because I know they are available but Mum doesn't always participate by choice, i.e. activities.

Although my stepmum's needs are challenging, the staff treat her with the utmost care and consideration. They are patient and determined to make her life as good as possible.

Very friendly and caring staff. Residents well cared for and their needs fully met. Mum is always clean, comfortable and staff have introduced white boards to assist with communication. Would recommend to anyone whose loved one requires dementia care.

We are very happy with her care at the home. The staff are all lovely with her. She has settled in very well and is well cared for.

My mother has lived in Aarondale for over two years. As I live in another country, it is hard to choose a care home, but the decision to Aaronfale has never been a question. The level of care has been outstanding, with the most caring staff at all levels, from management to cleaners. Entertainment was very important to my mum, and they certainly try to make occasions special. I wholeheartedly would recommend Aarondale.

The care home is a wonderful home. My husband and I found it to be very clean, welcoming and friendly. The residents are treated with dignity at all times. They have regular activities - music, etc, and are given excellent service regarding drinks, biscuits and the meals are exceptionally good.