Hall Green, Upholland, Skelmersdale WN8 0PA
Group: Cranford Care Homes Ltd
Person in charge: Joanne Bowker (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users
Registered Care Categories*: Old Age
Specialist Care Categories: Hearing Impairment & Deafness • Speech Impairment • Visual Impairment
Admission Information: Ages from 60 to 110.
Single Rooms: 29
Rooms with ensuite WC: 29
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Based at the top of Alma Hill, UpHolland, located in between the local library & the Methodist Church & opposite the Britanina public house. If travelling on the M58 towards Wigan, get off at junction 4 & generally follow the sign posts for UpHolland.
Visitors welcome any time, no appointments necessary, however for the protection of the residents, it would be appreciated if potential visitors disclose their names for safe awareness for entry/access to the building.
There is parking at the front of the building which only has capacity for approx 4 cars, however there is a driveway adjacent to the building where parking is also available.
Latest Care Quality Commission* Report on Alma Green Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Alma Green Care Home has a Review Score of 6.3 (6.253)
The Review Score of 6.3 (maximum of 10) for Alma Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Alma Green Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Alma Green Care Home is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.586 Points relating to the number of positive Reviews for Alma Green Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.8 Target = 0.172 , then divided by 2 = 0.086
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Pauline Q (Daughter of Resident) on Wednesday 1 February 2017. Relates to January 2017.
My mum has been living here for about 6 years. She is very well cared for and in her own way, she seems happy. The staff are very caring and look after her well. The manager is always there for me if I need to talk to her and she is always very helpful.
How likely would you be to recommend Alma Green Care Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
There are currently no awards/recognitions posted yet for Alma Green Care Home
There are currently no Care Home Idol entrants who have performed at Alma Green Care Home