Brierfield House Care Home

Hardy Avenue, Brierfield, Nelson BB9 5RN
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9.1 33 Reviews
  • Brierfield House Care Home, Nelson
Brierfield House is a warm and welcoming care home run by an experienced team, providing residential, dementia, and respite care for older people, and is situated in Nelson near Burnley, Lancashire.

This 41 bed fully en-suite home is run by an experienced and compassionate care team and provides care based on an individual's wishes and needs. Brierfield House supports independence and wellbeing in all its residents and provides a safe environment to socialise, build relationships and enjoy life, every day.

The friendly and qualified team ensures each resident's care plan meets their needs and go above and beyond to support any requirements a resident may have, whether with everyday living, medical needs or wellbeing support.

The home runs activities and events to keep both the mind and body active and offer everyone a choice of how to relax and socialise. The home has gardens and a range of social and private areas for people to use as they wish. The home is perfectly located close to local shops and benefits from good transport links, making it easily accessible.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £990 – £1045
  • Self-Funded Residential Dementia Care: £1100 – £1100
  • RESPITE Self-Funded Residential Care: £990 – £1045
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1100

Respite care- due to the costs we incur in preparing a room and the plan of care for arrival, the minimum term of respite care is one week. If your stay is less than one week, you will be responsible for our charges for one week. The rates above refer to one week or 24 hours care. Brierfield House can also offer rates for per day care, please contact the home directly for details. Please note there is a £75 admin fee for respite stays.

These prices are only a guideline, please contact Brierfield House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Louise Kay (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)

Visiting

  • No visiting restrictions in place at Brierfield House

Parking

  • Brierfield House has it's own car park directly outside the home, accessible to the main entrance.

Brierfield House Care Home Reviews (33)

9.1

Brierfield House Care Home has a Review Score of 9.1 (9.087) out of 10, based on 6 reviews in the last 2 years.
Over all time Brierfield House Care Home has 33 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brierfield House Care Home
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Total of 33, showing 21-33
Review from A P (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Offer good care in difficult circumstances. All carers appear kind, thoughtful and knowledgeable bout my mothers care and progress. I am very thankful to all staff for their care.
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Review from C W (Daughter of Resident) published on 29 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were all very friendly and helpful. Dad enjoyed his stay.
Reply from Ronnie Cavanagh, Marketing at Brierfield House Care Home

Thank you for letting us know how we are doing at Brierfield House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Rose P (Wife of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The room is excellent. Food is excellent. Staff are excellent. My husband is settling a lot better now. Better with pads under the bed and pillow.
Reply from Ronnie Cavanagh, Marketing at Brierfield House Care Home

Thank you, Rose, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Reginald D (Husband of Resident) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We managed to get my wife into Brierfield House Care Home with comparative ease. We were lucky enough to find that the home had a vacancy which coincided with my moving home up to Lancaster to be nearer to our twin sisters.
Unfortunately, my wife was suffering from dementia and was not really aware
of where she was. The care which was provided by the home was excellent and I have no complaint with the care provided by the staff who all carried out their duties with a cheerful attitude.
I would class the home as being among the best that we have come into contact with. Our need to get my wife properly looked after meant that we visited many homes to asses their standards, Brierfield was certainly up at the top of that list.
Reply from Ronnie Cavanagh, Marketing at Brierfield House Care Home

Thank you, Reginald, for your comments about your recent experience at Brierfield House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Stuart T (Brother of Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff extremely pleasant and helpful in all aspects of their work in caring for my brother. Since he has been here he has gone back to his old self that we all know and love. He has company and is a lot happier in his self.
Reply from Ronnie Cavanagh, Marketing at Brierfield House Care Home

Thank you, Stuart, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Brierfield House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Anne H (Daughter of Resident) published on 28 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is bright and welcoming. My mother is happy and contented. The staff are warm and friendly, very approachable. They cater for and understand fully my mother's needs. Nothing is too much trouble. Observing them with other residents, it shows how they are caring, professional and loving towards
their residents and the residents respond to them. I have every confidence in leaving my mum in their care. I struggled at first to accept my mum had to go into care, the staff knew this and have been very supportive and reassuring. I can see mum at any time. If I have any concerns, their door is always open.
I have nothing but the highest praise for the staff. Thank you.
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Review from Liam S (Grandson of Resident) published on 2 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Grandad lived here for 12 months before he died. I visit residents occasionally who knew my Grandad. The atmosphere within the home is magical and overall it has pleasant surroundings. Even though my Grandad no longer lives there, the staff always make you feel welcome and I feel his spirit is still
there. If I ever end up in a care home later in life, I hope it is Brierfield House Care Home.
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Review from John W (Friend of Resident) published on 2 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my opinion, things are alright when you think about what the staff have to do with the people they have to deal with.
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Review from Kathleen G (Daughter of Resident) assisted by family/friend published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mother is 100 and very with it so she knows what's what. She has been always used to good food but here it varies. She likes puddings but the stewed fruit is always sour, it's been mentioned but nothing alters. Sponge pudding is sponge only, where is the fruit?
Friday is fish day, fish fingers, fish
cakes are not acceptable. The staff are very kind and it always nice and warm. Very sorry that the manager has resigned through family reasons.
Reply from Shelley Rogerson, Deputy Home Manager at Brierfield House Care Home

Thank you for taking the time to review Brierfield House - we really appreciate all comments and feedback. It disappoints me to read that you have some concerns regarding the meals here. In relation to this, residents and relatives are encouraged to liaise with the team so we can make every effort to provide residents with a meal of their choice. We will always try our best to accommodate for everyone’s tastes. I’d like to talk in more detail about this; perhaps you have some meals you’d like to see on the menu? I’ll be in touch to discuss further. Best wishes, Shelley.

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Review from David S (Resident) published on 24 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's ok living here.
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Review from Alison S (Daughter of Resident) published on 22 February 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad was in Brierfield House for the last 12 months of his life, it was a very hard decision to place him in a care home. Our first choice was not right for him so after 3 weeks we started looking around several care homes and looked at the pros and cons on 4 care homes Brierfield House came out tops.
It's purpose built so very roomy and plenty of space in the day rooms for movement, quiet areas and TV area or even the conservatory. We used it for his 89th party . The staff were trained in looking after residential/ dementia. They made him feel at ease and after a few weeks he was settled. They had good family communication with any slight illnesses and excellent care commitment when it came to serious matters. District nurse/doctors always available when needed and even they have contact with the Tele nurse via IPad so no unnecessary trips to the hospital. Bedroom with their own toilet and basin. Shared showers/bath rooms which are adapted well. I would highly recommend . Good all round.
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Review from D G (Husband of Resident) published on 3 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in this care home for four and a half years and since Four Season took over, myself and my family have been very pleased with her care. All the staff rom the manager down are very caring and considerate with all the residents and relatives/visitors. The housekeeping is very good the
cleanliness of the rooms, the care of clothing and the catering. I want the best care for my wife who has severe dementia and this home provides this for us both.
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Review from David B (Son of Resident) published on 1 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has now been living at Brierfield House for about 3 months following a move from her own home to an almost catastrophic/disastrous admission to another local care home a couple of months earlier - and I haven't seen her as happy for a good 2/3 years! She can find nothing to suggest as an improvement
and neither can I. Since being admitted, she has not needed to go to hospital and this is the longest time for many years. She is even putting on weight - which is a bit different from a woman who, prior to her admission, was all but refusing to eat and who was regularly admitted to hospital with dehydration. The staff across the board are a credit and are responsible in every respect for the fabulous and quite dramatic turn around in my mum's life.
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Current Review Score: 9.1 (9.087)

Overview of Review Score

The Review Score of 9.1 (9.087) out of 10 for Brierfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.773 for Brierfield House Care Home is calculated as follows: ( (54 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 66 Ratings = 4.773
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.314 Points relating to the number of positive Reviews for Brierfield House Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 6 Positive Reviews ÷ 8.4 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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