Brookside has been delivering the best quality care for over 25 years. Brookside Care Home, is a small, independent and family owned establishment for older people. Brookside's reputation is based on more than twenty five years of care and is endorsed by medical and social care professionals.
Located on the A6 between Clayton-le-Woods and Bamber Bridge, Brookside care home offers a wide range of facilities to suit every need. At...
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Brookside Care Home has a Review Score of 9.6 (9.579) out of 10, based on 14 reviews in the last 2 years.
Over all time Brookside Care Home has 72 reviews.
A big thank you to Louise the manager who runs the management of the home superbly and always has time for a chat with residents and visitors.
We appreciate taking time to review our care home.
She is as settled as it is possible to be away from her own home.
we are working hard towards improvements and are working through our programme of improvements. Since new ownership some rooms have had flooring updated, a new roof has been installed, new room doors have been fitted throughout. Works will continue...
The home is clean, comfortable, and well cared for, and there's a lovely sense of community throughout. It's reassuring to know that loved ones are in such caring and capable hands. Thank you to Louise and the entire team for everything you do-you make a real difference every day.
Thank you to for a lovely review, it is so very much appreciated and we do value your lovely comments.
Overall, it is a warm, safe, and professionally run environment that is highly rerecommended.
On behalf of all of us here thank you .
Mum absolutely loves living there and both mum and I would highly recommend to anyone that is looking for someone for a family member to go to seriously consider taking a look .
The singing bit made me laugh out loud, when I go to sing with them I do get asked to be quiet (not sure why), anyway, again thank you for your review it does brighten our days so from all of us staff here - Ta love !
We've looked at other care homes and even experienced another one before this, but none have given us the same feeling of warmth and reassurance.
We, as you know, never know what our day is going to be like and what challenges we are going to face, to read your words makes all the difference. thank you so much indeed !
I would recommended Brookside to friends and relatives.
Again thank you for your lovely words.
I'd just like to say a huge thank you to the manager and her staff for looking after my uncle. He's been there quite a few years, and the care he has received is second to none. He is 93 today. I'm certain he would no longer be with us if not for the care and dedication he receives at Brookside Care Home. Thank you to the manager.
Can't thank you enough for such a lovely review, certainly brought a lump to my throat, thank you so much.
My mother has been a resident for almost 3 years. In that time we have been able to see on many occasions the care and attention that the staff give to all the residents. There is a positive and caring culture created by the senior team which feeds through to all the staff. It has been especially pleasing to see the extra things that are done to help the residents feel at home and treated as individuals for example presents at Christmas, chocolates on Valentines day, parties with entertainers, singing and dancing etc. Most of the staff that we met when mum first moved to Brookside are still there and this provides security and continuity of care for the residents.
Thank you so much ! Your very kind review certainly brightened our day. I have passed on your comments to all the staff and it has given us all a morale boost, again thank you so much.
Most of the carers are cheerful and supportive. The food is appetising and enjoyed by most. There used to be more activities which were enjoyed by the residents and encouraged them to socialise but these have been limited due to staff shortage
Thank you for your review, very kind of you to take the time to review our home. I do agree that activities haven't been as they used to and after our activity Co Ordinator retired it has been very difficult to recruit. I am happy to let you know that pending all checks we will soon have someone...
I think we are lucky to have found such a nice care home.
It certainly lifts our spirits to read such lovely reviews, so I just want to say thank you for taking the time to do this review for us. We all hope your father-in-law has many happy years with us, he's a pleasure to care for.
My mother has lived at Brookside Care Home for eighteen months now. She was welcomed, reassured, made comfortable and allowed to personalise her room. Mum feels safe, is well cared for and has benefited from the company and activities in the home. She enjoys the meals. The staff are friendly when we visit and our few concerns have been quickly addressed. Mum is treated with respect and is encouraged to continue with the hobbies that she can still manage. Her mental and physical health needs are supported with thought and kindness. Mum says moving into Brookside was a good decision and we are grateful to the staff for helping her to make it her home.
Thank you so much! What a lovely review you have kindly submitted. Your mum is now very busy with our Christmas project and is doing really well, such talent she has.
Mum has been in Brookside Care Home for a couple of years now following her suffering from a stroke during Covid. She was in a previous home which we didn't feel was suitable. The manager and her staff have been great, they really care about their residents and do their utmost to make them feel at home and meet their needs. They work closely with us as relatives and provide complete confidence that Mum is being looked after and cared for.
How lovely! Thank you so much for this lovely review. In such a challenging sector, it really boosts our morale when we read such lovely words. Hope to see you soon.
Mum is back home now but her short stay at Brookside was just what she needed.
Thank you so much for your lovely review. It was our pleasure to care for your mum and we are all so pleased she was well enough to go home. Please give your mum our very best wishes. Again, thank you so much.
Extremely friendly and helpful staff.
My mother has been wonderfully cared for by all the staff at Brookside. They have helped her settle in so well, and the level of personal care is outstanding. My family and I are so pleased she is a resident.
In general, Brookside Care Home is a very good residential care home. The staff are excellent, and the whole home has a good ethos where the residents are well-supported and treated with care and dignity.
My auntie moved into Brookside Care Home in 2019. I live in Hampshire and don't get to see her that often, so it is lovely to see pictures and updates on how she is doing. The staff have been very professional through Covid and have communicated through their social media page, keeping everyone up to date with what is going on in the care home. Her brother lives near me, and it is so nice to hear him talk about the phone calls he has had with her and how easy it is to be able to keep in contact with her. It is lovely to see how happy and content she is. Thank you to all the staff for everything you do; you are doing an amazing job.
What a lovely review, thank you so much. Your auntie is a lovely person who, as you see in the photos always has a smile and joins in with others. She is usually the first one to agree to try something new! Again thank you for your very lovely review, we do appreciate it.
Thank you for all you do.
Your kind review is so appreciated.
Many thanks to all at Brookside for your excellent care.
We firmly believe that it takes time to get to know someone, and it is the little things that matter, so I am pleased that your dad feels so settled and happy. Again thank you for your kind words.
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Louise joined Brookside in March 2012. She has many years experience in management of care and among her list of qualifications includes RMA, ILM, A1 assessors, FAW, risk assessments, key mover aware and she is currently working towards her level 5. Louise is passionate about care and understands the role as a twenty four hour commitment. Louise explains "Care is all about fundamental care, having power with an individual not over them and striving to meet not only their needs but their wishes, aims and aspirations". Louise believes in leading by example and will never compromise on standards of care she and her team of staff provide.
Older Person Care is the registered (by the Care Quality Commission) category of Care.
There are 25 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
4.0 mile(s) as the crow flies, distance by road may be significantly further.
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